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<h3>Job Description</h3>
Job Description
OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT currently has an opening for an Information Assurance/Security Engineer to work with one of our federal clients. This person will be a Security Engineer with a high focus on Vulnerability Management with one or more areas of deep expertise. They will clearly articulate risks to technical and non-technical audiences regularly. They will develop and present briefing and slide presentations regarding the Vulnerability status of the network environment to system owners and stakeholders. They must be experienced in utilizing various systems security tools such as SIEM and running security scans. They must have experience using CSAM or other RMF approved system of record.
This position is contingent upon contract award.
Day to day responsibilities include:
<ul>
<li>Documenting vulnerabilities identified, and the actions taken</li>
<li>Preparing and providing client and stakeholder briefings on vulnerabilities and related activities</li>
<li>Ensuring your project deliverables are delivered on time and meet OCT quality standards</li>
</ul>
Requirements
<ul>
<li>Must be a U.S. Citizen</li>
<li>BA/BS degree in IT related field</li>
<li>2-4 years of experience with Vulnerability Management and one or more additional areas of expertise: Access Control, Network Security, or Cryptography </li>
<li>Experience using CSAM or other RMF approved system of record</li>
<li>2-4 years of experience AND current CompTIA Security+, Certified Ethical Hacker (CEH), or CISSP </li>
<li>Proof of Certification(s) required</li>
<li>Passing a background check will be required </li>
<li>On-site in Washington, DC</li>
</ul>
Benefits
OCT offers competitive compensation packages and a full suite of benefits which includes:
<ul>
<li>Medical, Dental, and Vision insurance</li>
<li>Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary</li>
<li>Paid Time Off and Standard Government Holidays</li>
<li>Life Insurance, Short- and Long-Term disability benefits</li>
<li>Training Benefits</li>
</ul>
Salary Range: $55,000-$75,000 yearly commensurate with experience, education, etc. 
About OCT Consulting
OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies. At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. Our practices ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.

Information Assurance/Security Engineer (15.34)

<h3>Job Description</h3>
Job DescriptionDescription:
Gentell and its affiliated companies are a national provider of advanced wound care products, eternal and OUTs programs to the long-term care industry. Garnering a more than 99% customer satisfaction rate, Gentell provides a comprehensive program that improves patient outcomes, controls costs to our partner facilities and reduces nursing time. You would be joining a team dedicated to “making it better” every day.
 
The Director, Systems and Cybersecurity will provide strategic leadership for organizational technology systems and cybersecurity. This executive-level role reports to the VP, IT and collaborates with stakeholders, accounting, and IT teams. The ideal candidate holds an MBA or degree in accounting and combines business acumen with technical expertise to bridge enterprise resource planning, financial operations, and robust cyber defense.
 
Key Responsibilities
• Lead the implementation and oversight of secure enterprise systems for office automation, accounting, HR and corporate records.
• Track all hardware and software assets in Sage X3 Fixed Asset Tracking
• Develop, implement, and maintain cyber risk management frameworks and robust information security strategies aligned with business and regulatory requirements.
• Oversee incident response, vulnerability management, and system disaster recovery plans.
• Ensure full compliance with cybersecurity, privacy, and industry-specific regulations (e.g., SOX, GDPR, HIPAA) as related to business systems and financial data.
• Deploy and monitor controls for both on-premises and cloud-based infrastructures.
• Serve as technical advisor for system upgrades, Sage X3 integrations, and third-party solution evaluations. Docusign Envelope ID: DA307471-9137-4EEA-9D7A-FD949EA35B24
• Maintain and oversee annual budgets for systems and cybersecurity, balancing operational effectiveness with fiscal responsibility.
• Define, track, and report on IT and cybersecurity KPIs to ensure optimal system performance, security, and compliance (Metrics &amp; Accountability)
 
Desired Competencies
• Experience running cross-functional IT and finance projects.
• Demonstrated ability to present technical and risk concepts clearly to both technical and non-technical audiences.
 
Requirements:
• 5+ years of progressive experience in IT management, ERP systems, and cybersecurity leadership.
• MBA, accounting degree, or related advanced degree.
• Proven track record in information and systems security management.
• Knowledge of compliance, internal controls, and risk assessment in finance/ERP settings.
• Strong communication, leadership, and collaboration abilities across multidisciplinary teams.
• Experience with Sage X3 ERP and financial system integrations.
• Certifications such as CISSP, CISM, CISA, or PMP.
• Experience with cloud platforms (AWS, Azure) and hybrid IT infrastructures.

Director, Systems and Cybersecurity

<h3>Job Description</h3>
Job DescriptionDescription:
Ascentec Engineering is a rapidly growing precision manufacturing company specializing in high-quality products for world-class customers in aerospace, defense, and advanced technology markets. We pride ourselves on our commitment to customer focus, employee growth, trust &amp; integrity, operational excellence, and acting like an owner.
We are seeking an experienced Manufacturing Project Manager to lead technical projects, new product introductions, and manufacturing system implementations. This role requires a unique blend of project management expertise and hands-on manufacturing/engineering knowledge to successfully coordinate complex projects in our precision production environment.
 
This is a hands-on technical role requiring shop floor presence and direct interaction with production teams, engineering, and quality personnel.
 
You will manage projects ranging from new product launches to capital equipment installations, working in both office and production environments.
 
This position is onsite (not remote/not hybrid) and not eligible for Visa sponsorship.
Requirements:
Project Leadership &amp; Execution
· Oversee the planning, execution, and delivery of manufacturing technical projects, ensuring they meet established timeframes, specifications, and budgets
· Lead new product introduction (NPI) projects from design review through production launch, coordinating cross-functional teams (engineering, manufacturing, quality, production)
· Manage capital equipment and manufacturing system implementation projects
· Coordinate and lead project meetings to ensure clear communication of project statuses, milestones, and expectations across all stakeholders
· Implement project management best practices using tools like MS Project to track progress, manage resources, and report metrics
· Facilitate collaboration across functional teams to ensure alignment and efficient execution of project objectives
 
Manufacturing Systems &amp; Process Management
· Develop product configurations and manufacturing methods utilizing Epicor ERP system
· Analyze technical drawings, design models, and sketches to determine dimensions and configuration related to shop processes, customer specifications, and machine capabilities
· Work directly with production personnel to resolve manufacturing challenges and implement process improvements
· Coordinate with manufacturing engineering on tooling, fixtures, and process development
· Manage the scope of projects, including overseeing the change request process through ECO/ECN procedures
 
Risk &amp; Change Management
· Identify, assess, and mitigate project risks proactively throughout project lifecycle
· Manage engineering changes and their impact on production schedules, tooling, and materials
· Develop contingency plans and alternative approaches when technical or production challenges arise
· Track and report project risks, issues, and dependencies to stakeholders
 
Required Qualifications:
Education &amp; Experience:
· Bachelor's degree in Engineering (Mechanical, Manufacturing, Industrial, or related technical field) - Required
· Minimum 3 years of project management experience in precision manufacturing of physical technical products - specifically managing projects in production environments (not software/IT projects)
· Proven track record of managing projects with cross-functional teams in a manufacturing environment
· Direct experience working on the shop floor and interfacing with production personnel, machinists, and quality technicians
 
Manufacturing &amp; Technical Skills (Critical):
· Ability to read and interpret technical drawings, blueprints, and engineering specifications including dimensions, tolerances, and geometric dimensioning &amp; tolerancing (GD&amp;T)
· Hands-on understanding of manufacturing processes such as CNC machining, fabrication, assembly, or similar production operations
· Experience with ERP systems in manufacturing context - Epicor strongly preferred; SAP, Oracle, JDE, or other manufacturing ERP acceptable
· Knowledge of manufacturing BOMs, routing sheets, work instructions, and production documentation
· Understanding of quality systems and manufacturing standards (ISO 9001, AS9100, or similar preferred)
· Familiarity with both agile and traditional project management methodologies applied to manufacturing projects
 
Preferred Qualifications:
· PMP (Project Management Professional) or CAPM certification - strongly preferred
· Lean Six Sigma Green Belt or Black Belt certification
· Experience in aerospace, defense, or ITAR-regulated manufacturing environments
· Familiarity with APQP, PPAP, First Article Inspection (FAI), or similar quality processes
· Experience with manufacturing automation or advanced manufacturing technologies
· Previous experience with Epicor ERP system
· Background in CNC machining, sheet metal fabrication, or precision assembly operations
COMPENSATION / BENEFITS: • $80,000 to $110,000 annual salary DOE • Paid time off/Paid holidays • Medical/Dental/Vision Insurance • Short-term and long-term disability coverage • 401K with matching company funds 
Applicant must be able to pass a drug screen and criminal background check prior to employment. 
ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
 
Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Manufacturing Project Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Become a part of a leading beverage distributor by joining GPC, formerly known as Gillette Pepsi! We’re a family-owned, independent distributor of Pepsi and many other tasty and refreshing beverages that are easy to get excited about. Work with the top beverage brands like Pepsi, Rockstar, Starbucks, Celsius, Bubbl’r, and more. With our employee’s success, we’re able to achieve our mission: To be the best supplier of refreshing beverages…. period.
 
We are currently seeking an IT Systems Support Specialist to join our team. The IT Systems Support Specialist is responsible for the maintenance and support of GPC’s computer systems &amp; networks to ensure reliable operations to meet the business needs at all locations. This position is accountable for providing technical expertise, assistance, and project coordination necessary to install computer software products, modify/repair hardware, and resolve technical problems within the network. We’re looking for someone who enjoys problem-solving, collaborating with colleagues, and using technology to make work easier and more efficient across the organization.
 
“A day in the life of an IT Systems Support Specialist looks like:”
<ul>
<li>Computer System Management: Proficiently install, configure, and maintain server hardware and software to ensure the continuous availability, uptime, and reliability of our systems.</li>
<li>Training &amp; Documentation: Create and maintain IT documentation, SOP’s and “how-to” guides for employees. </li>
<li>Workstation Deployment: Set up, configure, and deploy workstations. </li>
<li>Desktop User Support: Serve as the primary point of contact for escalated technical issues, offering level 2 technical support to users. Your role includes promptly resolving desktop applications, workstations, and related equipment problems with minimal disruption.</li>
<li>User Account Management: Efficiently create and manage user accounts, access permissions, and group policies, enhancing the organization's security and user experience across Active Directory and other platforms. </li>
<li>Hardware and Software Troubleshooting: Methodically troubleshoot hardware and software errors by conducting diagnostic assessments, meticulously documenting problems and resolutions, prioritizing issues, and evaluating their impact. Escalate complex issues to vendors or higher-tier technical staff when necessary. </li>
<li>Mobile Device Management: Setup, configure, troubleshoot, and manage mobile devices and mobile device policies for front line employees. </li>
</ul>
What does it take to be an IT Systems Support Specialist?
<ul>
<li>Associate’s degree in information technology or computer science. </li>
<li>Minimum 2 years of proven experience working in the Information Technology field. </li>
<li>Demonstrate advanced proficiency in network infrastructure including LAN, WAN, VLAN and VPN. </li>
<li>Past experience administering server-side technology and networked computer systems. </li>
<li>Familiarity with SQL and database operations. </li>
</ul>
 
What does GPC have to offer you?
<ul>
<li>$55,000 - $60,000 Per Year</li>
<li>Medical, Dental and Vision Insurance</li>
<li>Health Savings Account and Flexible Medical and Dependent Care Spending Account</li>
<li>401(k) Plans and Automatic Retirement Contributions</li>
<li>Company paid Basic Life Insurance, Accidental Death and Dismemberment Insurance, and Short-Term Disability</li>
<li>Supplemental Life insurance, Long Term Disability Insurance, Critical Illness Insurance and Accident insurance </li>
<li>100% Paid Maternity and Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Scholarship Program </li>
<li>3 Weeks of Paid Vacation and 9 Paid Holidays per year</li>
<li>Paid Volunteer Time Off</li>
<li>Wellness Program</li>
<li>Employee Assistance Program</li>
<li>Employee Product Discounts</li>
<li>Employee Recognition Program</li>
</ul>
 
What You Can Expect at GPC:
<ul>
<li>We act with respect, kindness, and humility</li>
<li>We are collaborative and team focused</li>
<li>We expect and appreciate hard work</li>
<li>We have the courage to change</li>
</ul>
 
Why join the GPC Team?
Be part of a family-owned business that cares about its employees. Our employees are why we succeed! We recruit motivated people, reward them and help develop them to reach their full potential while achieving our mission: To be the best supplier of refreshing beverages…. period. If you are a motivated self-starter, we want you to join our GPC Team!
 
Equal Employment Opportunity/Affirmative Action:
GPC is an Equal Opportunity/Affirmative Action employer and is committed to equal opportunity for all qualified individuals and will not discriminate or harass any employee or applicant because of race, color, creed, religion, sex, sexual orientation, age, nation origin, ancestry, citizenship, disability, or status as a disabled veteran, recently separated veteran, armed forces service medal veteran or other protected veteran who served on active duty in the U.S. military, ground, naval or air service during a war or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense (collectively, “covered veterans”) or other legally protected status.
Requirements:

IT Systems Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY
The Junior Programmer program is set-up to transition a Junior Programmer into a Programmer / Analyst at CU*Answers. The Junior Programmer will work to expand their programming knowledge through programming applications on the iSeries. Primary language includes: DDL, DDS, CLLE, RPGLE, RPG Free and SQL on the iSeries. They will be responsible to code and test their assigned projects. As the employee progresses, they will receive exposure to more advanced programs and will be added to the daily support group for the Client Service department and credit union clients.
The ability to apply independent judgment is critical in managing complex tasks and making decisions that directly impact the organization's success. This includes assessing situations, analyzing available information, and evaluating potential risks and benefits to determine the best course of action. The individual in this role is expected to make well-informed decisions without constant supervision, addressing challenges with confidence and ensuring alignment with organizational goals and values. This function involves balancing competing priorities, managing ambiguity, and handling urgent or sensitive matters with discretion.
 
ESSENTIAL JOB FUNCTIONS
Succession through the 3 phases below are expected to be completed in no more than 24 months from the hire date.
 
1. Phase 1:
<ul>
<li>Perform coding and testing using DDL, DDS, CLLE, RPGLE, RPG Free and SQL on the iSeries.</li>
<li>Individual is required to follow all programming standards in place.</li>
</ul>
2. Phase 2: Additional programming which may include:
<ul>
<li>Interface with third-party vendors (ATM processors, insurance companies, credit bureaus, etc.)</li>
<li>Fixes or floods requested by our credit union clients.</li>
</ul>
3. Phase 3: Be added to the Programming Support Hunt group to research problems and questions from Client Service Representatives and credit union personnel.
 
4. Additional job functions:
<ul>
<li>Keep up to date on the latest OS version, programming language levels and other industry releases.</li>
<li>Maintain a positive contribution as a member of the Programming Team and complete all tasks assigned by management to meet team objectives.</li>
</ul>
5. Exercise extensive independent judgment to assess complex situations, analyze information, and make decisions that align with organizational goals.
 
6. Manage multiple priorities effectively, demonstrating discretion and sound decision-making across all responsibilities.
 
7. Perform additional duties as assigned to support organizational goals and evolving business needs.
 
JOB QUALIFICATIONS
1. Two-year degree in business-related, IT or project management field or equivalent work experience is preferred. Equivalent experience would be at least 2-3 years of working experience in programming.
2. Ability to work independently. 
3. Ability to use discretion when dealing with sensitive or confidential data.
4. Strong organizational skills.
5. Excellent verbal and written communication skills. 
6. Ability to deal with external clients as well as internal staff.
7. Excellent attention to detail and accuracy.
8. Ability to use discretion when dealing with sensitive or confidential data.
9. Ability to work effectively with other CU*Answers teams.
10. Ability to operate telephone, photocopier, fax machines and PC workstation.
11. Regular and predictable attendance.
12. Embrace and adhere to the company mission and the seven cooperative principles of a cooperative.
13. All other duties as assigned by management. 
Requirements:
WORK ENVIRONMENT &amp; PHYSICAL ACTIVITIES
CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
 
Notice
This job description is not intended to be, nor should be construed as a contract for employment. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be.
CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.
CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.

Junior Programmer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description 
As a New College Graduate Software Engineer at Visa, you will join one of our technology organizations, working on impactful projects that power the future of digital payments. Your specific assignment will be based on your skills, interests, and team needs, giving you the opportunity to learn, grow, and contribute from day one. &nbsp;
Some job duties and projects could include:&nbsp;
<ul>
<li>Write optimized, secure and scalable code that also follows best practices such as unit testing and peer reviews.&nbsp;</li>
<li>Formulate creative solutions to solve problems that meet the objectives of both the product roadmap and technology roadmap.&nbsp;</li>
<li>Participate in and develop end-to-end technology solutions that solve our business needs.&nbsp;</li>
<li>Work closely with multiple stakeholders in a cross-functional organization within an Agile environment.&nbsp;</li>
<li>Troubleshoot and debug software applications, identifying root causes and implementing effective solutions</li>
<li>Contribute to the design and architecture of systems that meet high availability, performance, and security requirements</li>
<li>Build and improve internal tools to enhance developer productivity and system monitoring</li>
</ul>
Remember, at Visa, we see our employees as our most valuable asset and we are excited to support and witness your growth within our organization.&nbsp;
Qualifications 
Basic Qualifications&nbsp;
<ul>
<li>Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating May 2025 - August 2026.&nbsp;</li>
</ul>
Preferred Qualifications&nbsp;
<ul>
<li>Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, Python, Javascript, HTML, Golang</li>
<li>Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, Ruby, and more</li>
<li>Experience with front-end frameworks including, but not limited to, Angular, React, Vuejs, etc.</li>
<li>Knowledge or Experience using Gen AI tools (GPT, Copilot, OpenAI, Gemini, etc.)</li>
<li>Exposure to emerging and cloud technologies: Familiarity with AWS, MySQL, PowerBI</li>
<li>Exposure or experience in fine-tuning, integrating LLM(e.g., GPT, LLaMA)</li>
<li>Knowledge of prompt engineering and scalable LLM architectures</li>
<li>Knowledge or experience with ML models with MLOps activities</li>
<li>Familiarity with software testing principles&nbsp;</li>
<li>Solid understanding of software engineering concepts and methodologies&nbsp;</li>
<li>Document process, designs, test results, and analysis&nbsp;</li>
<li>Lead root cause analysis and track defect resolution to completion&nbsp;</li>
<li>Review and provide feedback on development code, test designs and test cases&nbsp;</li>
<li>Communicate status frequently to project stakeholders&nbsp;</li>
<li>Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.&nbsp;</li>
<li>The ability to take on challenges and address problems head-on&nbsp;</li>
<li>Strong ability to collaborate&nbsp;</li>
<li>Highly driven, resourceful and results oriented&nbsp;</li>
<li>Good team player and excellent interpersonal skills&nbsp;</li>
<li>Good analytical and problem-solving skills&nbsp;</li>
<li>Demonstrated ability to lead and navigate through ambiguity</li>
</ul>
 Additional Information 
U.S. APPLICANTS ONLY:&nbsp;The estimated salary for a new hire into this position is $108,000 USD&nbsp; which may include potential sales incentive payments (if applicable).&nbsp; Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.&nbsp; Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.&nbsp;&nbsp;&nbsp;
Work Authorization:&nbsp;Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
Work Hours:&nbsp;Varies upon the needs of the department.
This is a hybrid position:&nbsp;Expectation of days in office will be confirmed by your hiring manager.
Travel Requirements:&nbsp;This position requires travel&nbsp;5-10% of the time.
Mental/Physical Requirements:&nbsp;This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer.&nbsp; Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp; Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Software Engineer, New College Grad - 2026, Bellevue, WA

<h3>Job Description</h3>
Job DescriptionDescription:
Department: Information Technology 
Grade Range/Job Status: Full-time, Salaried-Exempt 
Reporting Relationship: Chief Financial Officer 
Supervisory Responsibilities: Systems Lead and Help Desk Manager 
Typical Schedule: Primarily M-F Days. Must be willing and able to work flexible hours/days, (can work a hybrid schedule –remote and in-person). 
 
Position Summary 
The Director of Information Systems Technology, reporting to the Chief Financial Officer, is responsible for setting the overall direction for the use of technology at Hammer &amp; NER, through strategic planning and evaluation. This role also manages Hammer &amp; NER’s information network and systems. This position supervises the Systems Lead and the Help Desk Manager position. All employees are expected to center, model, and champion Hammer &amp; NER’s core values: Person-Centered, Relational, Opportunistic and Stewardship. 
 
Primary Duties and Responsibilities 
 
Information Systems 
<ul>
<li>Provide strategic leadership and assume primary responsibility for all organizational information systems, including hardware, software, and infrastructure. </li>
<li>Establish and enforce policies for the procurement, deployment, and maintenance of computers, phones, and other essential technologies. </li>
<li>Ensure continuous monitoring and management of all information systems to maintain optimal performance and security. This includes oversight of: </li>
<li>Security threats and vulnerabilities </li>
<li>Network activity and events </li>
<li>Hardware health and lifecycle </li>
<li>Software functionality and updates </li>
<li>Bandwidth utilization </li>
<li>Backup integrity and disaster recovery readiness </li>
<li>User access rights and connectivity </li>
<li>Apply advanced analytical and problem-solving skills to proactively manage IT operations and support strategic decision-making. </li>
<li>Collaborate with IT and organizational leadership to identify and evaluate emerging technologies and near-term opportunities that align with business goals. </li>
</ul>
Risk Management and Performance Analysis 
<ul>
<li>Serve as a technical resource for facilities teams and contractors on infrastructure projects involving computer-related systems, including fiber optics, conduits, and electronic door control systems. </li>
<li>Develop and implement departmental and organizational policies and procedures related to data security, operational standards, and processing schedules in partnership with Human Resources. </li>
<li>Design and maintain comprehensive disaster recovery and business continuity plans to ensure organizational resilience in the event of system failures, power outages, or other disruptions. </li>
<li>Oversee routine data backup processes to safeguard critical information and ensure recoverability. </li>
<li>Conduct performance analysis of IT systems to identify risks, inefficiencies, and opportunities for improvement, supporting proactive decision-making and long-term planning. </li>
</ul>
Compliance and System Maintenance 
<ul>
<li>Perform regular system backups, server maintenance, software patching, and upgrades to ensure optimal performance and data integrity. </li>
<li>Monitor and manage compliance activities related to Payment Card Industry (PCI) standards and the protection of Personally Identifiable Information (PII). </li>
<li>Implement and maintain robust cybersecurity measures, including: </li>
<li>Enterprise-grade firewalls </li>
<li>Intrusion detection and prevention systems </li>
<li>Malware protection and threat mitigation tools </li>
<li>Ensure all systems meet regulatory and organizational security standards and proactively address vulnerabilities to safeguard sensitive data. </li>
<li>Maintain detailed documentation of system maintenance activities and compliance protocols to support audits and internal reviews. </li>
</ul>
Development and Integration Adaptation 
<ul>
<li>Develop and lead the implementation of a comprehensive strategic information systems plan that aligns with the organization’s mission, values, and long-term business objectives. </li>
<li>Collaborate with executive leadership to define technology requirements, establish technical architecture direction, and implement system changes that support organizational growth and innovation. </li>
<li>Present project roadmaps, capital investments, and operating budgets to senior leadership and other stakeholders, including the Board of Directors. </li>
<li>Provide expert guidance on evaluating, selecting, implementing, and maintaining information systems, ensuring sound investment in both strategic and operational technologies. </li>
<li>Establish a structured decision-making process for determining whether to build, buy, or outsource technology solutions. </li>
<li>Maintain deep expertise in emerging technologies to research, analyze, and recommend innovations that enhance organizational effectiveness. </li>
<li>Lead and support initiatives that promote best practices in system development, integration, and optimization. </li>
<li>Troubleshoot complex technical issues, collaborating with IT staff to resolve problems efficiently and effectively. </li>
<li>Demonstrate integrity and adaptability in problem-solving, consistently striving for solutions that meet the highest industry standards. </li>
<li>Evaluate the impact of emerging technologies on organizational strategy and communicate implications to senior leadership. </li>
<li>Provide strategic direction for all IT-related initiatives across the organization. </li>
<li>Develop and manage a fiscally responsible departmental budget aligned with organizational goals, continuously identifying opportunities to reduce costs and improve operational efficiency. </li>
<li>Oversee the daily operations of all business systems, ensuring they are effective, scalable, and aligned with future organizational needs. </li>
<li>Lead the selection, evaluation, and management of application and technology vendors to ensure high-quality service and value. </li>
<li>Coordinate vendor support for desktop systems, multifunction printers, and other end-user technologies. </li>
<li>Maintain accurate documentation of network activity, system configurations, and operational procedures to support continuity and compliance. </li>
<li>Serve as the organization’s HIPAA Security Officer, ensuring adherence to all applicable privacy and security regulations and standards. </li>
</ul>
Leadership and Supervision 
<ul>
<li>Foster a customer service-oriented environment where departments feel supported and empowered to seek assistance with technology-related needs. </li>
<li>Provide strong leadership to build and maintain a responsive, customer-focused IT team. </li>
<li>Supervise and support the Systems Lead and Help Desk Support Manager, ensuring alignment with departmental goals and organizational standards. </li>
<li>Promote a collaborative and inclusive work culture that values community engagement, equity, diversity, and financial responsibility. </li>
<li>Partner with Human Resources in recruitment efforts to hire qualified staff who contribute to a high-performing team. </li>
<li>Facilitate regular department meetings to communicate updates, share goals, and encourage team alignment. </li>
<li>Coach and develop team members by: </li>
<li>Monitoring performance and providing constructive feedback </li>
<li>Resolving conflicts professionally and effectively </li>
<li>Ensuring compliance with legal and organizational policies </li>
<li>Administering disciplinary actions when necessary </li>
<li>Conducting annual performance evaluations </li>
<li>Manage administrative responsibilities including approval of timesheets, personal time off requests, and maintenance of personnel records. </li>
</ul>
Essential Knowledge and Qualifications 
<ul>
<li>Proven experience managing and directing complex information systems environments, including software application management and HRIS platforms. </li>
<li>Advanced knowledge of all facets of information technology, including database engines, operating systems, servers, and telecommunications hardware and software. </li>
<li>Demonstrated success in leading application architecture across multiple platforms, including cloud-based and on-premises solutions. </li>
<li>Strong understanding of disaster recovery planning and business continuity strategies. </li>
<li>Familiarity with current industry trends and emerging technologies, with the ability to evaluate and recommend innovative solutions. </li>
<li>Experience leading high-performing teams in a non-profit or mission-driven environment. </li>
<li>Ability to build, mentor, and inspire a diverse team of professionals and be open and willing to provide services to those working outside of the office setting. </li>
<li>Track record of driving strategic initiatives from vision through implementation, delivering measurable results. </li>
<li>Strong analytical and decision-making skills, with the ability to prioritize organizational needs and align technology strategies accordingly. </li>
<li>Demonstrated ability to negotiate vendor contracts and manage effective vendor relationships. </li>
<li>Bachelor’s degree in computer science, computer engineering, or a related field preferred. </li>
<li>Commitment to ongoing professional development and staying current with technological advancements. </li>
<li>Excellent communication and relationship-building skills across all levels of the organization. </li>
<li>Strong customer service orientation and ability to work collaboratively across multifunctional and multi-cultural teams. </li>
<li>Developed written and verbal communication skills. Proven ability to communicate effectively across a diverse workforce. </li>
<li>Ability to work with a wide range of people with varied degrees of computer experience. </li>
<li>Requires a valid driver’s license, access to a personal auto and driving record that meets Hammer’s insurance requirements. </li>
<li>Able to work in an office environment that is sedentary in nature but may require standing, walking, and lifting up to 50lbs. </li>
<li>Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status. </li>
<li>Must be willing and able to work flexible hours/days, including occasional evenings and weekends, reflective of the dynamic schedule of the organization. </li>
</ul>
This job description assigns essential functions. It does not restrict the tasks an individual in their position might be asked to perform or all qualifications that may be required now or in the future. 
Requirements:

Director of Information Technology

<h3>Job Description</h3>
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
 
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
 
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
 
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
 
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
 
In-Office: This is a 100% in-office role based at any of our Schaumburg, Il / Meridian, ID / or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
 
Position Overview
The Implementation Analyst is responsible for the configuration, testing, data analysis and delivery of new client implementations for their assigned department. This position will partner with the Implementation Consultants and EDI team throughout the implementation, as a system SME. Our reputation has been built on the foundation of an overall commitment to client satisfaction, 
providing an exceptional Implementation experience is our top priority!
 
Primary Responsibilities 
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Manage and respond to a high volume of client and internal emails daily through Salesforce to ensure timely communication and follow-up</li>
<li>Partner closely with TPA Consumer team and Cobra implementation consultants, providing system setup consultation.</li>
<li>Import &amp; analyze data using various platforms</li>
<li>Perform data audits, generate reports, and resolve system discrepancies</li>
<li>Maintain daily case load, ensuring all tasks/follow up dates are within SLA</li>
</ul>
 
 
Education and Experience
Required
• Abilities in Excel including but not limited to V-Lookup, Concatenate, and Pivot Tables
• 1 plus years in a customer-oriented role
• College degree preferred
• Strong problem-solving skills, with a keen attention to detail. 
 
Preferred 
<ul>
<li>Basic understanding of EDI data mapping and transformation, as well as data communication protocols such as SFTP and FTP.</li>
<li>Experience with setup and management of Tax Advantaged Plans (FSA, HSA, HRA, Commuter)</li>
</ul>
Physical requirements
<ul>
<li>Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.</li>
<li>Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously</li>
</ul>
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
 
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
 
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact <a href="mailto:accessibility@paylocity.com" target="_blank">accessibility@paylocity.com</a>. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
 
The pay range for this position is $44,800 - $64,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via <a href="http://www.paylocity.com/careers" target="_blank">www.paylocity.com/careers</a>.
Requirements:

Implementation Analyst I

<h3>Job Description</h3>
Job Description
**LOCAL CANDIDATES ONLY -- No Relocation Candidates**
O9 Configuration Consultant with minimum 5 years of implementation hands-on experience in SCM modules like demand planning and supply planning
Job Description
• Understanding of supply chain planning processes including demand planning, supply planning, SOP, and inventory optimization • Configuration and Data Management • Design and Configure Planning Solutions: Candidate shall customize the O9 platform to meet Meta’s specific supply chain planning requirements • Data Model Design and Configuration: Candidate shall develop and configure a data model to support Meta’s planning processes and what-if analysis • Data Definition: Candidate shall identify and specify data sets required for the planning process • Manual Data Uploads: Candidate shall perform initial data uploads to the O9 platform • Functional Support • Rapid Proof of Concept (PoC) Development: Candidate shall create and iterate on PoCs to demonstrate O9 platform capabilities for Meta’s supply chain use cases • PoC Demonstration and Validation: Candidate shall configure and present PoCs to Meta stakeholders for feedback and validation • O9 Platform Configuration: Candidate shall configure the O9 platform to support Meta’s defined business processes • Technical Support • System Integration: Candidate shall collaborate with Meta’s ISCE team to assess requirements and implement the O9 platform • Integration Flow Development: Candidate shall develop and maintain integration flows between the O9 platform and Meta’s existing systems, including third-party solutions

O9 Solution Architect

<h3>Job Description</h3>
Job DescriptionCompany Description 
Northrop Realty represents buyers and sellers of residential real estate in the Baltimore and Washington metropolitan regions with offices in Annapolis, Baltimore, Clarksville, Columbia, Ellicott City, Fallston, Frederick, Lutherville-Timonium, Phoenix and Sykesville, MD. Northrop Realty also operates coastal office locations in Bethany Beach, Fenwick Island, Lewes-Rehoboth, Millsboro and Newark, DE&nbsp;in addition to Oak Island and Southport, NC.
At Northrop Realty, we proudly offer a comprehensive benefits package to full-time employees after a 90-day introductory period, designed to enhance employee health and well-being. Benefits include 100% employer paid health insurance (medical, dental, and vision – Individual &amp; Family), health coaching through NOOM, 80 hours of prorated PTO, 11 paid holidays including one floating holiday and your birthday. We also provide two weeks of paid parental leave for new parents who have completed at least six months of service.&nbsp;
In addition to an IRA retirement plan with matching contributions, we also offer supplemental benefits including life insurance, disability coverage, and accident insurance providing employees with extra peace of mind.
Job Description 
As Northrop Realty’s Help Desk Representative, you are the gateway to resolving technology problems for members of the brokerage. You will serve as the first point of contact for the IT Help Desk Team, assisting users with Google Workplace, Zoom, Uniflow Printing, Wi-Fi issues, and more. You install, maintain, and repair IT equipment, systems, and software throughout our offices. You provide technical assistance and answers to user questions with 5-star customer service. You help keep our brokerage running seamlessly by anticipating and troubleshooting problems with computer hardware and software.
This role offers flexible hours to support our dynamic real estate operations, which occasionally include weekend or on-call coverage. Some Saturday availability is required to ensure consistent support during peak times, with reduced or adjusted weekday hours available to maintain work-life balance.
Essential Functions: 
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
<ul>
<li>
Provide first-level technical support to employees, agents, and leadership via phone, email, or in person.
</li>
<li>
Diagnose and resolve basic hardware, software, and network issues related to real estate-specific tools, applications, and systems.
</li>
<li>
Assist users with setting up, configuring, and troubleshooting computers, mobile devices, printers, and other office equipment.
</li>
<li>
Ensure all support requests are logged into the ticketing system and appropriately prioritized.
</li>
<li>
Escalate complex or unresolved issues to the Help Desk Specialist in a timely manner.
</li>
<li>
Perform basic preventative maintenance and system updates to ensure smooth operation of all IT systems.
</li>
<li>
Provide guidance on how to use various company software tools, including real estate CRM systems, telephone software, and other commonly used platforms.
</li>
<li>
Troubleshoot internet connectivity issues, VPN access, and remote desktop connections.
</li>
<li>
&nbsp;(covered in separate bullet)
</li>
<li>
Perform basic preventative maintenance and system updates to ensure smooth operation of all IT systems.
</li>
<li>
Maintain a high level of customer service and professionalism while supporting end users.
</li>
<li>
Stay up to date with new technologies, tools, and trends within the real estate industry.
</li>
<li>
Ensures compliance with all Long &amp; Foster IT processes, procedures, and practices; (covered in separate bullet)
</li>
<li>
Installs and updates software and hardware.
</li>
</ul>
<ul>
<li>
&nbsp;Communicates with the Facilities Department and Help Desk Specialist on upcoming initiatives that require support.
</li>
</ul>
<ul>
<li>
Provides emergency call support after hours.
</li>
<li>
Lives the Northrop values.
</li>
</ul>
Supervisory Responsibilities:&nbsp;
<ul>
<li>
None
</li>
</ul>
Qualifications 
Required Skills/Abilities: 
<ul>
<li>Excellent analytical skills.</li>
<li>
Excellent problem-solving abilities.&nbsp;
</li>
<li>
Excellent time and project management skills; proven ability to multitask and meet deadlines, and delegate.
</li>
<li>
Excellent organizational skills and attention to detail.
</li>
<li>
Strong verbal and written communication skills; ability to explain technical issues in easily understandable terms.&nbsp;
</li>
<li>
Strong initiative.
</li>
<li>
Strong people skills and interpersonal savvy.
</li>
<li>
Ability to function well in a high-paced environment.
</li>
<li>
Ability and willing to respond to emails/texts/phone calls outside of normal business hours.
</li>
<li>
Ability to provide emergency response after normal hours.
</li>
<li>
Proficient with Microsoft Office and Google Workspace.
</li>
</ul>
Education and Experience:&nbsp;
<ul>
<li>
High school diploma or equivalent required; Bachelor’s degree in Computer Science or related field preferred.
</li>
<li>
1+ years of experience with PC and Mac hardware and software, telecommunications, mobile devices, networking, and service administration.
</li>
<li>
1+ years of experience in customer technical support.
</li>
<li>
Strong experience troubleshooting Windows 10, Mac OS, Office Suite, Internet Explorer, and VPN/network connectivity.
</li>
<li>
CompTIA A+ preferred
</li>
</ul>
Physical Demands:
<ul>
<li>
May experience prolonged periods of sitting at a desk and working on a computer.
</li>
<li>
Must be able to stand, bend, squat, climb, and crawl; must be willing and able to work in tight spaces.
</li>
<li>
Must be able to lift and carry up to 50 pounds at times.&nbsp;
</li>
</ul>
Travel Required:
<ul>
<li>
Must be willing and able to travel between Northrop offices.
</li>
<li>
Must maintain reliable transportation.
</li>
</ul>
 Additional Information 
Please note that this is an in-office position.
All your information will be kept confidential according to EEO guidelines.
Confidentiality
This role may be privy to confidential information which shall not be shared other than with the parties involved in the transactions. Any breach in confidentiality may result in immediate termination.&nbsp;
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.&nbsp;

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