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<h3>Job Description</h3>
Job DescriptionJoin Vacatia and Help Build the Future of Hospitality Tech
At Vacatia, we’re redefining how families travel by combining innovation, flexibility, and exceptional service to transform the resort experience. As we grow, our IT team plays a critical role in ensuring our technology supports seamless operations across our properties and corporate teams.
We’re looking for a Help Desk Analyst (Remote &amp; Onsite) who is proactive, customer-focused, and ready to provide outstanding technical support to our employees. This is a hands-on opportunity to build your IT career in a fast-paced, collaborative, and technology-driven environment.
 
 
What You’ll Do
Technical Support &amp; Troubleshooting
<ul>
<li>
Serve as the first point of contact for IT support requests via phone, email, and in person.
</li>
<li>
Diagnose and resolve issues related to Microsoft Windows operating systems and Microsoft 365 applications.
</li>
<li>
Troubleshoot network and connectivity issues including TCP/IP, VPN, and Wi-Fi.
</li>
<li>
Escalate complex incidents to senior IT staff as needed, ensuring timely follow-up and resolution. 
</li>
</ul>
System Administration
<ul>
<li>
Manage user accounts, password resets, and access permissions.
</li>
<li>
Support desktop, laptop, printer, and mobile device setup and maintenance.
</li>
<li>
Maintain accurate documentation of support requests and resolutions within the ticketing system. 
</li>
</ul>
Inventory &amp; Operations
<ul>
<li>
Track and maintain IT equipment, software licenses, and hardware inventory.
</li>
<li>
Support IT team initiatives including upgrades, rollouts, and process improvements. 
</li>
</ul>
 
 
What You Bring
Required:
<ul>
<li>
1–2 years of experience in a help desk or IT support role.
</li>
<li>
Proficiency with Microsoft Windows operating systems and Microsoft 365 cloud services (Exchange Online, Teams, SharePoint).
</li>
<li>
Working knowledge of TCP/IP networking protocols and VPN connectivity.
</li>
<li>
Excellent communication, problem-solving, and customer service skills.
</li>
<li>
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. 
</li>
</ul>
Preferred:
<ul>
<li>
CompTIA A+, Network+, or Microsoft certifications.
</li>
<li>
Experience using remote support tools and ticketing systems.
</li>
<li>
Basic understanding of Active Directory and Group Policy management. 
</li>
</ul>
 
 
Why You’ll Love Working at Vacatia
<ul>
<li>
Meaningful Impact: Support the systems that power innovation across our hospitality network. Collaborative Culture: Join a team that values communication, problem-solving, and teamwork.
</li>
<li>
Career Growth: Gain exposure to enterprise-level IT systems and opportunities for advancement.
</li>
<li>
Modern Tools: Work with up-to-date hardware, software, and cloud technologies that make a difference every day.
</li>
</ul>

Helpdesk Analyst

<h3>Job Description</h3>
Job Description
Project Delivery Manager 
 
We are seeking a seasoned and dynamic Software Project Delivery Manager in the San Antonio, TX area to lead the end-to-end execution of complex, multi-track projects for our public service, emergency management and federal clients. The ideal candidate is a strategic thinker and an expert planner who thrives on owning the entire project lifecycle—from translating contract requirements into actionable plans to ensuring on-time, on-budget delivery. You will serve as the primary liaison between executive stakeholders, internal teams, customers, and agency partners, driving communication, managing risks, and ensuring ultimate client satisfaction.
Key Responsibilities
<ul>
<li>
Project Leadership, Execution &amp; Delivery: Take full ownership of the project's P&amp;L, budget, scope, and timeline. Develop and manage integrated project roadmaps, Work Breakdown Structures (WBS), and baseline schedules across hardware, software, and cybersecurity workstreams.
</li>
<li>
Client &amp; Stakeholder Management: Serve as the primary point of contact for clients, expertly managing expectations and building strong, trusted relationships. Chair weekly executive touch-points and effectively communicate project status, risks, and strategic updates to C-level stakeholders and field users alike.
</li>
<li>
Risk &amp; Issue Management: Proactively identify and manage project dependencies and constraints. Maintain a comprehensive RAID (Risks, Assumptions, Issues, Dependencies) log and a forward-looking 14-day schedule. Drive issue resolution and act as the "voice of the customer" by managing feedback loops across all teams.
</li>
<li>
Governance &amp; Compliance: Translate Statements of Work (SOW) and Performance Objectives (POP) into detailed deliverable checklists. Lead critical project governance processes, including toll-gate reviews, and manage compliance requirements such as FedRAMP evidence reviews and Authority to Operate (ATO) packages, ensuring the Plan of Actions &amp; Milestones (POA&amp;M) remains current.
</li>
<li>
Sales &amp; Pipeline Facilitation: Collaborate with the sales team to facilitate the sales-to-delivery pipeline, ensuring a smooth transition for new projects and clients.
</li>
<li>
Field Operations &amp; Remote Team Management: Lead and manage a remote team of field installers across the U.S. You will oversee all scheduling, logistics, and on-site hardware installation while serving as the team's primary point of contact for support and issue resolution. This role is responsible for ensuring project quality and timelines are met through remote tracking while fostering a strong, accountable team culture from a distance.
</li>
</ul>
QualificationsRequired Qualifications:
<ul>
<li>
Bachelor's degree from an accredited institution.
</li>
<li>
A minimum of 5 years of direct software project management experience OR 3+ years of project management experience accompanied by a PMP or PRINCE2 certification.
</li>
<li>
Demonstrated experience managing project financials (P&amp;L), scheduling, resource forecasting, and scope control.
</li>
<li>
Proven experience with CRM systems (e.g., Salesforce, Microsoft Dynamics).
</li>
<li>
Exceptional written and verbal communication skills, with the ability to confidently present to all levels of an organization, from C-suite executives to end-users.
</li>
<li>
Excellent organizational, client management, and relationship-building skills.
</li>
<li>
High proficiency in Microsoft 365 Office Suite (Excel, PowerPoint, Word, Project) and Google Workspace.
</li>
<li>
Understanding of software development life cycle
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Direct experience with Salesforce CRM.
</li>
<li>
Salesforce Administorator Certification.
</li>
<li>
Active PMP or PRINCE2 certification.
</li>
<li>
Experience delivering projects for Public Service, Emergency Management or Federal sectors, and federal with exposure to equipment such as handheld/mobile radios, routers, and IP gateways.
</li>
<li>
Experience contributing to proposal development, including responses to Requests for Information (RFIs) and Requests for Proposals (RFPs).
</li>
<li>
Familiarity with federal compliance standards, particularly FedRAMP and the ATO process.
</li>
<li>
Knowledge of state and local government compliance and procurement standards.
</li>
<li>
ITIL v4
</li>
<li>
Lean Six Sigma Certification
</li>
</ul>
 
Compensation: We offer a competitive compensation and benefits package (Health, Vision, Dental and Group Life Insurance, 401K Plan, PTO, and Holiday Pay), a great team to work with and a mission that you can be part of that will absolutely make a difference. This position offers a fixed annual base salary, plus a commission plan. The annual salary range for this position is $90,000-$145,000 based on an individual's overall qualifications, experience, skill level, geography, expertise, and education/training at time of hire. Promotional and advancement opportunities are available to reach top pay. This pay range can be modified at any time at the sole discretion of the Company and does not include variable, performance-based compensation which can be applicable. Commission earnings are variable, depending on sales performance against revenue quota and/or other sales objectives.
 
Equal Opportunity Employment and Affirmative Action
Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, intellectual disability, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative

Project Delivery Manager

<h3>Job Description</h3>
Job DescriptionAbout defi SOLUTIONS:
It’s an exciting time to join defi!
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. 
Position Purpose:
The Software Architect role focuses on designing and implementing software systems that meet business objectives. This position collaborates with cross-functional teams to solve complex business problems through technology. Responsibilities include designing, prototyping, and contributing to the implementation of software solutions that are durable, scalable, performant, secure, and cost-effective. Software Architects work in ambiguous environments and translate business concepts into tangible software systems.
 Essential Job Responsibilities: 
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
<ul>
<li>Design and prototype software systems from business and technical requirements.</li>
<li>Contribute to defining technical requirements of software systems.</li>
<li>Collaborate with roles including Clients, Senior Leadership, Operations, and Security to produce software architectures.</li>
<li>Maintain awareness of advancements in the information technology industry and understand where they may be applicable.</li>
<li>Document technology standards and solution designs.</li>
<li>Communicate standards and designs to various stakeholders across the organization.</li>
<li>Participate in technical reviews during the full life cycle of a software system to ensure adherence to designs and standards.</li>
<li>Identify and document remediation plans for software systems that do not meet desired requirements for quality, performance, security, and cost.</li>
<li>Present software designs to technical leadership or business stakeholders.</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 
Required Qualifications/ Skills:
<ul>
<li>Bachelor’s degree in computer science or related field of study with 6–8 years of professional experience.</li>
<li>1–2 years contributing to architecture or design decisions.</li>
<li>Strong experience in software design and distributed systems.</li>
<li>Familiarity with multiple technology stacks (e.g., .NET, Java, Node.js) to guide solution design.</li>
<li>Knowledge of interprocess communication protocols and formats such as HTTPS, REST, gRPC, XML, JSON.</li>
<li>Working knowledge of CI/CD techniques and technologies.</li>
<li>Understanding of secure coding best practices.</li>
<li>Ability to document technical specifications using diagrams and tools such as UML, Microsoft Visio, or PUML.</li>
<li>Effective communication skills for diverse technical and non-technical audiences.</li>
<li>Ability to self-manage tasks and time in collaboration with a manager.</li>
<li>Awareness of non-functional requirements (performance, scalability, security, observability, and cost optimization).</li>
<li>Familiarity with large language models (LLMs)</li>
</ul>
Preferred Qualifications/ Skills:
<ul>
<li>Master’s degree in computer science or related field of study with at least 5 years of professional experience.</li>
<li>Experience implementing software systems in Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform environments.</li>
</ul>
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Software Architect I

<h3>Job Description</h3>
Job Description
Department: Payment Systems
Classification: Non-Exempt
Grade: 10
 
Role:
Supervises the daily operations of the Payment Systems department. Highly skilled and experienced in all facets of card operations, including but not limited to, dispute process management, fraud analysis, and technical support. This role requires a detail-oriented strong analytical person with excellent communication skills who can manage complex issues, provide high-level support to both internal teams and cardholders, navigate regulatory requirements, recommend and implement process improvement to foster a high-performing team.
Essential Functions &amp; Responsibilities:
E
30%
Oversees the accuracy and thoroughness of the work performed by the department. Problem solves and trouble shoots departmental issues including Settlement &amp; General Ledger outages. Works with team to maintain current departmental procedures. Manages department work schedules and approves time sheets. Will assist the team with all daily processes if deemed necessary; settlement posting, etc.
E
25%
Monitors tickets submitted via TrackIT to evaluate the accuracy of the responses provided, conducts routine Quality Control of calls and provides coaching and training to improve department performance. Prepares monthly report of tickets completed and call volume reports.
E
10%
Identifies trends in disputes and fraud activity, collaborating with internal teams to develop and implement proactive strategies to mitigate risk and improve operational efficiency.
E
10%
Serve as primary point of contact for internal stakeholders and providing expert guidance and support on intricate payment systems issues. Will also serve as a Liaison with the Network Fraud team to review fraud rule recommendations and approve if needed in the absence of department head.
E
10%
Maintains an up-to-date understanding of industry trends, regulations, and best practices.
E
10%
Organizes monthly branch huddles and provides direction on department processes.
5%
Performs other job-related duties as assigned.
Performance Measurements:
1.
Provides prompt and professional service to all members.
2.
Maintains the integrity of confidential information.
3.
Performs all duties in a timely manner and ensure all deadlines are met with minimal errors.
4.
Adheres to generally accepted safety rules/procedures and a high level of safe work practices.
5.
Maintains a professional work environment and businesslike appearance.
6.
Works as a team player.
7.
Demonstrates an understanding of, and follows the requirements of all regulation compliance, including but not limited to those of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. Employee shall be trained annually in BSA/AML compliance.
Knowledge and Skills:
Experience
Three years to five years of similar or related experience. 
Education
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. 
Interpersonal Skills
Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. 
Other Skills
Demonstrates competency on computer keyboard. Basic knowledge of Microsoft Word and Excel. 
Physical Requirements
While performing the duties of this job, the employee is regularly required to use hands or fingers, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk, and sit. Specific vision abilities required of this job include close vision and ability to adjust focus. 
Work Environment
Work Environment Work Environmentu2003Work is performed indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow in order to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. 
 
This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Payment Systems Specialist III (Baytown, Tx)

<h3>Job Description</h3>
Job Description
Company Overview:
At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Summary: 
Reporting to the Information Security Manager, the Cybersecurity Engineer II will operate and manage Quaker Houghton’s application and infrastructure security systems and assist in response and prevention of moderately complex IT / Cybersecurity related incidents. The Cybersecurity Engineer II will support the business objectives of the company in securing various infrastructure components including operating systems, databases and networking (LAN, Wireless and WAN), servers, IOT devices, cloud infrastructure and Quaker public websites and other related systems within Quaker Houghton.
Responsibilities:
<ul>
<li>Perform daily technical cybersecurity operations in production, development, staging with implementation, development and maintaining technical security controls: threat management, vulnerability management, SIEM and incident detection tasks.</li>
<li>Perform incident handling (e.g., forensic collections, intrusion correlation/tracking, threat analysis, and direct system remediation) tasks to support Incident Response Process and document incidents from initial detection through final resolution</li>
<li>Collect all monthly statistics on the Quaker Houghton Cybersecurity environment and prepare monthly reporting.</li>
<li>Oversee the Vulnerability Management program focusing on an asset level report weekly to ensure that outstanding issues are resolved. Lead weekly operational review meetings with a cross functional group of stakeholders to track and report on progress.</li>
<li>Will backup the rest of the team on cyber related issues within Microsoft Intune.</li>
<li>Will provide assistance with Microsoft Data Classification, DLP and other data related monitoring tasks as part of the team.</li>
<li>Operate, maintain and provide unsolicited advice on Quaker Houghton technical Cybersecurity defense and operations</li>
<li>Assist in technical IT (cybersecurity) projects</li>
<li>Review and maintain Standard Operating Procedures as it relates to Cyber Security operations.</li>
<li>Analyze and make recommendations to improve and secure network, system, and application architectures</li>
<li>Review and make recommendations to information security policies, architectures, and standards when required</li>
<li>Provides Quaker Houghton IT operations team with operational third line support and guidance when required. Partner with the Global infrastructure team on projects and maintaining the global infrastructure and is proficient in global information technology.</li>
</ul>
Key Education or Certification Required 
<ul>
<li>Bachelor’s degree in Information Technology, Cyber Security, Risk Management or equivalent combination of education and experience required</li>
<li>CompTIA Security+, MCSE, CEH or equivalent preferred</li>
</ul>
Required Minimum Number of Years of Relevant Experience 
<ul>
<li>3+ years of IT infrastructure experience</li>
<li>3+ years knowledge and hands-on experience with different security domains or disciplines (e.g. network security, endpoint security, protocols and associated hardware)</li>
<li>3+ years’ general experience in vulnerability scanning, firewall, WAN, LAN, Wireless (preferable Cisco), antivirus &amp; malware analysis, proxy, IDS/IPS, log correlation tools, SIEM, DLP, NAC, and application firewall solutions.</li>
</ul>
Required Skills and Competencies 
<ul>
<li>Familiar with principles as RBAC, OWASP, Layered Defense and Defense in Depth</li>
<li>Strong understanding of common computing attack vectors; information, host and network security hardening and requirements; networking protocols; common intrusion techniques; and common risk management concepts</li>
<li>Require knowledge of IT frameworks as ITIL 3.0</li>
<li>Requires advanced knowledge of Linux, Microsoft Operating Systems, Microsoft Server, Azure and Office 365</li>
<li>Practical experience with security concepts, content filtering, vulnerability scanning, and anti-malware, and similar security tools</li>
<li>Expert level of knowledge of different security monitoring tools, including but not limited to, implementation, rules, policies, logfiles, SIEM, XDR and/or Microsoft Sentinel.</li>
<li>Experience with Microsoft Security applications like Microsoft O365 Email Defender, Microsoft Azure Security, Privileged Access Management, Multifactor Authenticator and Microsoft Security</li>
<li>Advanced understanding of common computing attack vectors; information, host and network security hardening and requirements; networking protocols; SD-WAN (Software Defined Wide Area Network), MITRE; and common risk management concepts</li>
<li>Experience and expertise with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling Ability to juggle multiple priorities simultaneously</li>
<li>Expert level knowledge of security concept, monitoring tooling, content filtering, vulnerability scanning, and (managed) endpoint detection and response (“EDR”), and similar security tools?</li>
<li>Strong verbal and written communication skills required, as this position requires regular contact with various levels of management</li>
<li>Analytical and Problem Solver - Identifies problems and uses available resources to identify a solution</li>
<li>Acts with Integrity - Can be counted on to follow through with commitments</li>
<li>Results Driven - Overcomes obstacles and finds resources to get things done. High energy self-starter who can work well with teams and independently. Ability to influence without authority.</li>
<li>Structured - Structured way of working and strong written and verbal communication skills</li>
<li>Understanding and appreciation of current, new and emerging technologies</li>
<li>Ability to travel to other European or Global Q-H sites</li>
</ul>
EHS Responsibilities 
<ul>
<li>The employee must occasionally lift and/or move up to 10 pounds.</li>
<li>While performing the duties of this Job, the employee is regularly required to sit.</li>
<li>The employee is frequently required to talk or hear.</li>
<li>The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.</li>
<li>Maintain the Highest EHS standards.</li>
</ul>
What's in it for you:
<ul>
<li>Competitive pay programs with excellent career growth trajectory</li>
<li>Opportunities to see your efforts contribute toward the success of the business</li>
<li>Work for a global leader in the industrial process fluids industry</li>
</ul>
Quaker Houghton is an equal opportunity employer committed to creating a diverse workforce. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.Applicants with a disability who need assistance applying for a position may email <a href="mailto:OneHR@quakerhoughton.com" target="_blank">OneHR@quakerhoughton.com</a>.

Cybersecurity Engineer II

<h3>Job Description</h3>
Job Description
 
Who We Are
Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at <a href="http://www.sens-usa.com" target="_blank">www.sens-usa.com</a>. 
 
Summary
The Sales Systems Administrator serves as the primary subject matter expert and leader supporting the sales organization in the functional success and administration of key sales tools such as HubSpot CRM and Xait CPQ. Working closely with the VP of Sales Operations, this position is responsible for implementing and maintaining a comprehensive sales funnel across the portfolio, including forecasting and modeling. The role supports the overall strategy behind sales applications, ensuring alignment with best practices and user needs. It also involves creating and managing integrations with sales, marketing, and reporting platforms, as well as monitoring software releases to evaluate, install, and train teams on new functionality. Additional responsibilities include performing complex system configuration and maintenance tasks such as automation, process flows, formulas, application creation, product configuration, security, and user access management. The position also oversees database management to ensure integrity through ongoing maintenance, diagnostic testing, and duplicate data cleansing.
Responsibilities
<ul>
<li>Platform(s) Management and Optimization: Ensure the Sales Department System platforms are fully leveraged to meet business needs. This includes managing user accounts, workflows, pipelines, custom fields, and ensuring data hygiene/integrity. Note: current systems are CRM (Hubspot), CPQ (Xait), and may change and/or grow over time.</li>
<li>Collaborate with Marketing: Achieve strategic platform integrations for HubSpot with other systems and tools such as Syteline (ERP), Xait CPQ, social media platforms, lead generation applications, and more. As needed, support marketing initiatives as they pertain to all sales tools, in particular HubSpot CMS and all integrations with the sales organization.</li>
<li>Integration and Automation: Create and manage sales tool automation workflows to improve efficiency across the organization, regardless of relationship to sales.</li>
<li>Data Analysis and Reporting: Develop and maintain reports and dashboards within HubSpot to track KPIs across marketing, sales, and customer service. Use data to inform strategic decisions and optimize processes. Support the sales org in all aspects of knowledge mining from sales systems and tools.</li>
<li>Training and Support: Provide training and support to all sales system users within the organization. Develop documentation, processes, guidelines, and best practices for users.</li>
<li>Strategy and Innovation: Work closely with leadership to develop and implement strategies that leverage HubSpot capabilities. Stay updated on HubSpot features and industry trends to recommend improvements and innovations.</li>
</ul>
 
Required Qualifications
<ul>
<li>Bachelor’s degree with 5+ years in business analytics, sales operations, or related roles (3+ years leading analytics/reporting strategy) OR no degree requirement with 7+ years in business analytics, sales operations, or related roles (5+ years leading analytics/reporting strategy).</li>
<li>Proficiency in CRMs and ERPs.</li>
<li>Strong attention to detail and highly organized.</li>
<li>Demonstrated ability to balance strategic vision with hands-on execution.</li>
<li>Motivated self-starter with the ability to actively listen, collaborate and identify key drivers of cost in the business.</li>
<li>Expert in MS Excel and MS PowerPoint.</li>
<li>Strong project and time management skills.</li>
<li>Motivated, driven, resourceful, innovative, forward thinking and committed.</li>
</ul>

Preferred Qualifications
<ul>
<li>Experience with Syteline ERP.</li>
<li>Experience with HubSpot CRM.</li>
<li>Proficiency with BI tools (Power BI).</li>
<li>Strong understanding of sales performance metrics, forecasting methodologies, and incentive plan design.</li>
<li>Proven track record of building KPI frameworks and delivering actionable business insights to senior leadership.</li>
<li>Excellent presentation skills as well as strong verbal and written communication skills.</li>
<li>Demonstrated desire for continuous learning and improvement.</li>
<li>Experience operating cross-functionally, engaging both peers and executive audiences.</li>
</ul>

Location: This position is located on-site in Longmont, CO with the opportunity to work a hybrid schedule once fully trained. 

Base Compensation: $70,000 - $85,000 is the projected compensation range for this role depending on the candidate’s overall qualifications and experience. 

Closing Date: November 30th.While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.
We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.
At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.
At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.
We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Sales Systems Administrator

<h3>Job Description</h3>
Job Description
Join our fun and fast-growing Team!
We offer an attractive benefits package, including:
<ul>
<li>Being a part of a team of passionate and like-minded professionals!</li>
<li>Generous paid vacation and flex days</li>
<li>Competitive pay &amp; 401K with company match</li>
<li>Bonus Incentive Program</li>
<li>Comprehensive Benefit Package including low-cost Industry-Leading PPO and HSA Plans, Medical (with No-cost, single-insured option!), Dental/Vision, Company-paid Life Insurance, AD&amp;D</li>
<li>Apprenticeship Program</li>
<li>Commitment to growth and development of our employees: On-the-job training and mentorship from industry-leading professionals.</li>
<li>Reimbursement for career development courses &amp; licenses</li>
<li>Employee &amp; Family Assistance Programs</li>
<li>And so much more; come see for yourself!</li>
</ul>
Job Brief:
The Project Coordinator works closely with and supports the Project Manager to oversee administrative tasks, communication with stakeholders, and ensure resource availability for the project team. 
Duties &amp; Responsibilities:
<ul>
<li>Provides support with the development of project management documents.</li>
<li>Executes project management, administrative, and bookkeeping tasks such as managing invoices, purchase orders, and inventory reports, among other financial documents.</li>
<li>Coordinates the allocation of project resources to ensure the project team has what’s needed at the right time. </li>
<li>Assigns tasks to team members and helps them understand what’s expected related to project milestones and deliverables.</li>
<li>Helps project managers monitor project progress and the team’s performance against timelines and deliverables.</li>
<li>Schedules stakeholder meetings, provides documentation, and generates reports. </li>
<li>Fosters cross-team collaboration. </li>
<li>Participates/complies with company safety programs &amp; company policies.</li>
<li>Assists the project manager with document control, updating, and records monitoring.</li>
<li>Work with vendors to provide project submittals. </li>
<li>Other duties as required.</li>
</ul>
Required Skills/Qualifications:
<ul>
<li>Project management certifications, Certified Associate in Project Management, Project Management Professional, or similar. </li>
<li>2 years administrative or coordinator experience required. </li>
<li>Working knowledge of project management software and proficient with MS Office.</li>
<li>Proficient and professional communication skills. </li>
<li>Exceptional problem solver and highly organized. </li>
<li>Adaptable to change. </li>
<li>Good time management, delegation, planning, goal setting, and decision-making skills.</li>
</ul>
 
Self-Management Behaviors (expected of all employees in the Control Tech family):
<ul>
<li>Self-Awareness: Recognizes impact on others, knows strengths and limitations, sense of self-worth and confidence.</li>
<li>Self-Control: Disruptive emotions and impulses are in check, maintains consistency with core values.</li>
<li>Maintains Motivation: Strives to learn, to improve and to be successful.</li>
<li>Listening and Speaking Respectfully: Listens generously - clarifies meaning and intent, speaks straight and respectfully.</li>
<li>Collaborator: Works effectively on teams with a wide variety of people, resolves conflict directly and productively, contributes to the success of others.</li>
</ul>

Project Coordinator

<h3>Job Description</h3>
Job Description
UI Developer San Jose, CA (On-Site) 
This role serves as the bridge between complex application logic and the people who interact with it every day. By transforming technical requirements into fast, responsive, and intuitive interfaces, the UI Developer ensures that users experience clarity, speed, and reliability. In a world where digital experiences shape trust and adoption, thoughtful UI development directly drives product success and customer confidence.
 Role Description
<ul>
<li>Develop and maintain scalable front-end applications using React, TypeScript, GraphQL, and Next.js.</li>
<li>Implement responsive designs that provide seamless experiences across web, tablet, and large screens.</li>
<li>Collaborate with UX/UI designers to translate design mockups into high-quality, pixel-perfect interfaces.</li>
<li>Integrate with GraphQL APIs and optimize front-end data fetching for performance and reliability.</li>
<li>Build and maintain component libraries and design systems to ensure consistency and reusability.</li>
<li>Ensure applications meet accessibility standards and follow best practices for performance and SEO.</li>
<li>Work with backend and DevOps teams to ensure smooth deployment, testing, and scalability of applications.</li>
<li>Contribute to code reviews, best practices, and technical documentation.</li>
</ul>
Requirements
<ul>
<li>510 years of professional experience in UI/front-end development.</li>
<li>Start-up and Cyber-security experience</li>
<li>Strong proficiency in React, TypeScript, Next.js, and GraphQL.</li>
<li>Demonstrated experience building responsive and adaptive UIs.</li>
<li>Solid understanding of JavaScript (ES6+), HTML5, and CSS3.</li>
<li>Experience with state management libraries (Redux, Apollo, or equivalent).</li>
<li>Strong debugging, performance optimization, and problem-solving skills.</li>
<li>Familiarity with Git, CI/CD workflows, and Agile development practices.</li>
<li>Bonus: Experience with server-side rendering (SSR) and static site generation (SSG) in Next.js.</li>
<li>Bonus: Strong eye for design and usability with experience collaborating in tools like Figma.</li>
<li>Bonus: Exposure to cloud platforms (AWS, Azure, or GCP) and DevOps pipelines.</li>
</ul>
 Company details
<ul>
<li>Early-stage impact with the stability of $25M in seed funding</li>
<li>World-class leadership across AI, Engineering, and Product</li>
<li>Traction with Fortune 500s already in motion</li>
<li>Highly competitive comp &amp; equity</li>
<li>Health, wellness, and professional development benefits</li>
<li>Access to the latest tools in AI/ML development</li>
</ul>
Salary Range: $175k to $220k based on experience

UI/UX Developer

<h3>Job Description</h3>
Job Description
POSITION SUMMARY Provide hands-on technical support leveraging automation and Microsoft 365 cloud technologies. Install, maintain, and troubleshoot desktops/laptops, peripherals, software, telecommunications equipment, and related services for office and field users.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Administer SharePoint Online (sites, permissions, content lifecycle).</li>
<li>Deploy and configure laptops, desktops, phones, tablets, remote access, printers, and copiers; support imaging and onboarding/offboarding.</li>
<li>Create and manage users, groups, security, and access controls across network and Microsoft 365 services.</li>
<li>Perform software installations and upgrades via remote management tools; maintain patching and endpoint protection.</li>
<li>Configure and support network equipment (firewalls, LAN switches, Wi-Fi access points), preferably Cisco Meraki; assist with VPN/remote access.</li>
<li>Provide user training and new-hire orientation on devices, network access, and core applications.</li>
<li>Maintain systems and processes for files, databases, data security, backups, and disaster recovery.</li>
<li>Troubleshoot hardware/software issues proactively and reactively; document solutions and SOPs.</li>
<li>Monitor logs for firewall, anti-virus, and anti-spam; escalate security events as needed.</li>
<li>Track work in a ticketing system and maintain IT asset inventory.</li>
</ul>
REPORTING IT Manager / HR Manager
EDUCATION, SKILLS &amp; QUALIFICATIONS
<ul>
<li>Associate degree in computer systems or related field, or equivalent training/experience.</li>
<li>3–5+ years of IT support/administration experience.</li>
<li>Experience with Microsoft 365 (Exchange Online, Teams, OneDrive, compliance policies), Defender/AV, anti-spam monitoring/mitigation, and Intune/Autopilot for endpoint lifecycle.</li>
<li>Solid knowledge of LAN/WAN, TCP/IP, Wi-Fi, and remote connectivity.</li>
<li>Familiarity with field/remote work setups, including device and network readiness.</li>
<li>Certifications in Microsoft 365/Azure or related technologies preferred.</li>
<li>Excellent communication and customer service skills; ability to train non-technical users.</li>
<li>Ability to prioritize, document, and close tickets in a fast-moving environment.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to remain in a stationary position for extended periods.</li>
<li>Occasional driving between sites (2–5 hours as needed).</li>
<li>Lifting/moving of computer equipment as required.</li>
<li>Visual ability for data preparation/analysis and computer use; extensive reading.</li>
<li>Ability to operate standard office equipment (laptop, phone, keyboard, mouse).</li>
</ul>
FCC is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics, creed, veterans’ status, military status, or any other characteristic prohibited under Federal, State, or local laws.

IT Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
On-site
1yr contract
Pay: $9k/month DOE
English/Korean Bilingual&nbsp;
We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems.
The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply.
Job Description 
<ul>
<li>Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform.</li>
<li>Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers.</li>
<li>Review source code and system configurations to assist in root cause identification.</li>
<li>Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents.</li>
<li>Document all customer interactions, issue details, and resolutions in accordance with established procedures.</li>
<li>Communicate technical findings clearly and professionally to both technical and non-technical audiences.</li>
<li>Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.</li>
</ul>
Qualifications 
<ul>
<li>Korean Bilingual required</li>
<li>Minimum of Bachelor’s degree in Computer Science, Information Technology, or a related discipline.</li>
<li>Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required.</li>
<li>SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred.</li>
<li>Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred.</li>
<li>Understanding and experience in system development lifecycle preferred</li>
<li>Demonstrated ability to interpret and analyze complex source code and technical documentation.</li>
<li>Strong analytical, diagnostic, and problem-solving abilities required.</li>
<li>Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required</li>
<li>Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently.</li>
<li>High degree of professionalism, accountability, and customer service orientation required.</li>
<li>Prior experience in client-facing roles preferred.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

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