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<h3>Job Description</h3>
Job Description
OVERVIEW
Hyosung Innovue is a world leader in ATM self-service technologies. We have built a reputation for innovation by continually researching, developing and delivering quality ATM products – flexible products that adapt to our changing world and our customers’ changing needs.
JOB SUMMARY:
As a Professional Services Engineer, you will enable the successful implementation of Hyosung Innovue’s hardware and software products at leading financial institutions. You will provide our customers with technical expertise and on-site support for implementation of new products – from concept to delivery. You will gather customer requirements, use Hyosung Innovue’s existing product offerings to build a solution to match the client’s requirements, implement the solution with the client and provide initial support during the rollout of the project.
 
ESSENTIAL FUNCTIONS:
· Gather and document customer requirements for implementation of new products
· Provide guidance on configuration and setup of ATM software and hardware
· Install and configure ATM software application
· Function as a subject matter expert and a resource for best practices for our clients
· Provide training on implementation and configuration of software and hardware
· Support sales in quoting PS effort and drafting SOW for new effort requests
· Manage the creation of new and existing training content
· Assist our software support teams to solve support cases, when needed.
· Serve a customer-facing role representing Hyosung Innovue to our customers and partners
 
EDUCATION AND EXPERIENCE:
· Education: BS/BA degree in Computer Science, Engineering or related field or 5+ years of working experience
· Programming and scripting skills
· Knowledge of Windows Operating Systems, including installation, troubleshooting and operating in a secure version of the OS
· Basic knowledge of computer networking and communication
· Knowledge of ATM hardware and software a plus
· Project management experience and skills a plus
· Self-driven person with good communication skills
· Significant Travel Required
 
PHYSICAL DEMANDS:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
· Primarily sedentary work in a general office environment
· Ability to communicate and exchange information
· Ability to comprehend and interpret documents and data
· Requires occasional standing, walking, lifting, and moving objects (up to 30 lbs.)
· Requires manual dexterity to use computer, telephone and peripherals
· May be required to work extended hours for special business needs
· May be required to travel at least 50% of time based on business needs
· While performing the responsibilities of the job, the employee is required to talk and listen
· Vision abilities required to perform this job include close vision
 
WORK ENVIRONMENT:
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
· The employee may be occasionally exposed to moving mechanical parts and vehicles
· The noise level in the work environment is usually quiet to moderate
· The passage of employees through the work area is average and normal
 
 
NOTICE:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers and business partners. Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran

PS Engineer

<h3>Job Description</h3>
Job DescriptionEngineer Senior Engineer Position Overview We are seeking a highly skilled Senior Engineer to join our dynamic engineering team. The ideal candidate will play a crucial role in the design and development of advanced engineering solutions, ensuring compliance with military standards and regulations. This position offers an exciting opportunity to work on innovative projects and lead engineering initiatives. Key Responsibilities
<ul>
<li>Lead engineering projects from conception to completion, ensuring adherence to Mil Standard specifications.</li>
<li>Utilize SolidWorks for 3D modeling and design of complex components.</li>
<li>Collaborate with cross-functional teams to identify project requirements and deliver optimal solutions.</li>
<li>Conduct thorough testing and validation of engineering designs to ensure functionality and compliance.</li>
<li>Provide technical guidance and mentorship to junior engineers and technicians.</li>
<li>Prepare detailed documentation and reports for project stakeholders.</li>
<li>Stay up-to-date with industry trends and advancements, integrating best practices into engineering processes.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Engineering or a related field.</li>
<li>Minimum of 5 years of experience in engineering design and development.</li>
<li>Proficiency in SolidWorks and experience with Mil Standard compliance.</li>
<li>Strong problem-solving skills and ability to work under tight deadlines.</li>
<li>Excellent communication and team collaboration skills.</li>
<li>Preferred: Experience with Enterprise PDM and FAA certification.</li>
</ul>
Benefits
<ul>
<li>Ability to set priorities, meet deadlines, and multitask</li>
<li>Excellent organization skills with strong attention to detail</li>
<li>Excellent teamwork skills and high degree of initiative required</li>
<li>Excellent communication both written and verbal</li>
<li>Work independently and possess a high level of self-motivation and initiative</li>
<li>Ability to maintain a high level of confidentiality.</li>
<li>Must be proficient with MS Suite (Word, Excel, Outlook)</li>
<li>Basic experience with SolidWorks</li>
<li>Basic experience with Femap or other FEA software experience preferred</li>
<li>Basic knowledge of structural analysis techniques</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/14/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Engineer

<h3>Job Description</h3>
Job Description
We are hiring a Field Service Technician for our client in Hopewell, VA. The Field Service Technician is responsible for diagnosing, repairing, and maintaining equipment or systems to ensure optimal performance. This role involves troubleshooting technical issues, performing regular maintenance, and delivering exceptional customer service to ensure client satisfaction. This job is a hybrid position requiring 50-75% travel depending upon customer requests.
Responsibilities:
<ul>
<li>Equipment Maintenance and Repair:
<ul>
<li>Diagnose and troubleshoot issues with industrial packaging equipment.</li>
<li>Perform routine maintenance to ensure equipment operates efficiently and meets safety standards.</li>
<li>Replace or repair defective parts, components, or systems as needed.</li>
</ul>
</li>
<li>Technical Support:
<ul>
<li>Respond to service requests promptly, either on-site or remotely.</li>
<li>Provide clear and accurate technical advice to clients or team members.</li>
</ul>
</li>
<li>Documentation and Reporting:
<ul>
<li>Maintain detailed records of work performed, including service logs, repair reports, and parts used.</li>
<li>Provide feedback on recurring issues and suggest process improvements.</li>
</ul>
</li>
<li>Customer Service:
<ul>
<li>Communicate effectively with clients to explain service procedures and timelines.</li>
<li>Educate customers on proper equipment usage and preventative maintenance tips.</li>
</ul>
</li>
<li>Compliance and Safety:
<ul>
<li>Follow all safety protocols and company guidelines during service operations.</li>
<li>Ensure compliance with industry standards, manufacturer specifications, and local regulations.</li>
</ul>
</li>
<li>Team Collaboration:
<ul>
<li>Collaborate with other technicians or departments to resolve complex issues.</li>
<li>Assist in training junior technicians or apprentices, if applicable.</li>
</ul>
</li>
</ul>
Requirements:
<ul>
<li>Education: High School Diploma or Technical Certification/Degree in a related field</li>
<li>2+ years of experience in equipment repair, maintenance, or a related technical role</li>
<li>Mechanical and electrical aptitude required</li>
<li>Proficiency with tools, diagnostic software, and electrical systems</li>
<li>Strong problem-solving and troubleshooting abilities</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work independently and manage time effectively</li>
<li>Ability to lift 35+ pounds, stand for extended periods, and work in various environments</li>
<li>Comfortable working in confined spaces, heights, or outdoor conditions as needed</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certification in electrical systems</li>
<li>Familiarity with PLC's, relays, mechanical systems</li>
<li>Previous experience as a service technician in a related field</li>
</ul>

Field Services Technician

<h3>Job Description</h3>
Job Description
Senior Electrical Engineering Manager
Candidate must have experience running an engineering department. Mission Critical / Data Center industry experience is preferred. 
URGENT NEED!
Salary range: $150K to $200K base
Beat inflation with a pioneering organization as a Senior Engineering Manager, where your expertise will drive large-scale projects ranging from $10M to $200M. This dynamic role offers you the opportunity to lead strategic program execution teams, ensuring technical, schedule, and cost success. Enjoy a collaborative, innovative work environment that prioritizes professional development, mentorship, and adherence to the highest industry standards.
 **Qualifications:** - Bachelor's degree in Electrical or Mechanical Engineering or equivalent practical experience. - 7+ years in the Mission Critical, Data Centers, Control Systems industries with over 5 years in a supervisory capacity.- Execution of Mission Critical, Data Center Engineering and/or Control Systems Engineering projects over $20M - PMP / PMI certification with a proven track record in project management methodologies. - Proficiency in technical disciplines like electrical, mechanical, and controls. - Skilled in resource scheduling software like MS Project or Primavera. - Expert in Risk Management, Budget and Expense Management. - Ability to navigate a matrix leadership environment, with strong team collaboration skills. - Proven ability to identify, mitigate, and resolve complex project issues. - Exceptional communication skills, with a knack for presenting updates to large audiences. - Demonstrated leadership in resource planning and conflict resolution.- Expertise in technical disciplines IE electrical, mechanical, control systems. - Lead hiring and development of organization and Project Managers.#Utilities#Midsenior#Libertyjobs

Senior Electrical Engineering Manager

<h3>Job Description</h3>
Job Description
THIS IS A 12+ MONTH ASSIGNMENT!!!
YOU MUST BE A US CITIZEN TO APPLY!!!
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):
Must ahve the ability to obtain a Secret Clearance
3+ years of experience in fabrication environments including cable and
3+ wire harness, SMT board fabrication, or maintenance of military
3+ design products
Prior certification in solder and harness capability to MIL STD requirements Experience fabricating electrical equipment from blueprints, schematics, and engineering guides Experience communicating design or process issues to engineers and management Experience using software tools and Microsoft Office products Self-starter with ability to work independently
POSITION RESPONSIBILITIES:
Place and solder components on circuit cards and sub-assemblies Fabricate wiring harnesses including connector pinning, de-pinning, and mounting hardware Build lower-level assemblies into single or multi-bay cabinet assemblies Collaborate with engineers, fabricators, draftsmen, procurement, and quality inspectors Support engineering and manufacturing production areas Perform tasks with minimal supervision
DESIRED EXPERIENCE:
Solder certification to J-STD-001, IPC-7711/IPC-7721 Experience in procurement and acquisition of test materials Experience interpreting and building to Test Equipment engineering
REQUIRED EDUCATION:
Accredited High School Diploma or Equivalent
WORK HOURS:
4/10 work schedule
1st Shift

Engineering Tech (215352)

<h3>Job Description</h3>
Job Description
About the Role:
The Plumbing Field Supervisor at Collins Holdings LLC will play a crucial role in overseeing all plumbing operations within our projects in Arizona. This position is responsible for ensuring that all plumbing work is completed to the highest standards of quality and safety, while adhering to local codes and regulations. The Field Supervisor will coordinate with various teams, including contractors and subcontractors, to ensure timely project completion and effective resource management. Additionally, this role involves mentoring and training of plumbing staff to enhance their skills and ensure compliance with best practices. Ultimately, the Plumbing Field Supervisor will contribute to the successful delivery of projects and service, ensuring client satisfaction and the integrity of AZ customer’s plumbing systems.
Minimum Qualifications:
High school diploma or equivalent; relevant vocational training or certification in plumbing is preferred but not required.
Proven experience as a plumbing supervisor or superintendent in a service environment.
Strong knowledge of plumbing systems, codes, and regulations.
Preferred Qualifications:
Bachelor's degree in construction management or a related field.
Experience with project management software and tools.
Additional certifications in plumbing or construction safety.
Responsibilities:
Oversee daily plumbing operations and ensure compliance with safety regulations and building codes.
Coordinate with project managers, contractors, and subcontractors to schedule plumbing work and allocate resources effectively.
Conduct regular site inspections to monitor progress, quality of work, and adherence to project timelines.
Provide training and mentorship to plumbing staff, fostering a culture of continuous improvement and professional development.
Manage plumbing budgets, track expenses, and ensure that projects are completed within financial constraints.
Skills:
The required skills for this role include strong leadership and communication abilities, which are essential for effectively managing teams and coordinating with various stakeholders. Technical skills in plumbing systems are crucial for ensuring compliance with codes and quality standards during inspections. Problem-solving skills will be utilized daily to address any issues that arise on-site, ensuring that projects remain on track. Preferred skills, such as proficiency in project management software, will enhance the Superintendent's ability to monitor project progress and manage budgets efficiently. Overall, a combination of technical knowledge and interpersonal skills will enable the Plumbing Superintendent to lead successful plumbing operations.

Plumbing Field Supervisor

<h3>Job Description</h3>
Job Description
Field Service Technician - UPS / ATS / Generators / Mission Critical equipment
Candidate should be familiar with the testing and maintenance of the following mission critical / critical infrastructure equipment: Switchgear, Electrical equipment associated with mission critical, Generators, Automatic Transfer Switch, Uninterruptable Power Supply (UPS), Computer Room Air Conditioners (CRACs), DC plants, Power Distribution Units (PDU), Battery Cabinets and other critical equipment.
Step into a role that combines project management expertise with hands-on technical prowess. As a Field Service Technician, you'll play a crucial role in the end-to-end lifecycle of our projects, working alongside a dynamic team to ensure high-quality implementations that meet rigorous standards. Enjoy the stability and benefits of a thriving organization that values integrity, professional development, and a commitment to excellence.
 **Key Qualifications:** - Equipment testing and maintenance of UPSs, ATSs, Battery Cabinets, PDUs, generators- Perform preventative maintenance on generators, ATSs, UPSs, CRACs, DC plants, and other critical equipment.- Equipment testing and maintenance of UPSs, ATSs, Battery Cabinets, PDUs, generators, and other electrical gear.- Conduct onsite Integrated Systems Testing (IST) for equipment. - High school diploma, GED, or equivalent, with 3+ years of relevant Integrated Systems Testing (IST) experience. - Solid experience in project management and related testing procedures. - Strong organizational skills to coordinate equipment delivery and onsite activities efficiently. - Ability to conduct onsite Integrated Systems Testing (IST) for electrical gear. - Competence in reviewing electrical plans and creating solutions for potential risks. - Strong interpersonal skills for collaboration with various departments. - Capable of lifting materials up to 50 pounds and performing physically demanding tasks. - Must possess a valid driver's license and have the ability to travel as needed. - Able to pass a criminal background, DMV, and credit check.#Utilities#Midsenior#Libertyjobs

Field Service Technician - Switchgear / UPS / ATS / PDU / Mission Critical Equipment

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
Basic Function – Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
<ul>
<li>Participate in programs to improve client and customer satisfaction.</li>
<li>Assist in the management of day-to-day activities of the assigned locations.</li>
<li>Assist with management duties as assigned.</li>
<li>Courteously assist customers.</li>
<li>Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.</li>
<li>Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.</li>
<li>Assist with cleanup of debris, water, oil spills and etc.</li>
<li>Substitute for any position, if necessary.</li>
<li>Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.</li>
<li>Complete other duties as needed.</li>
</ul>
 
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.

Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Customer Service – Maintains positive attitude. Responds to requests for service and assistance.

Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment - Exhibits sound and accurate judgment.

License Requirement - The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
Salary Range: $24.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

Supervisor

<h3>Job Description</h3>
Job Description
 Environmental Field-Testing Technician Info: Alliance Technical Group provides the full spectrum of services to support our customers' environmental needs, and ultimately, helps protect the environment. We are currently hiring enthusiastic, adventurous, science or mechanically-minded individuals who have the desire to obtain valuable work experience and learn on the job. In this role, you will have the unique opportunity to gain exposure to a variety of industrial processes, and travel to various customer locations typically in your region/state, with all travel expenses paid. The work is conducted safely outdoors, on emissions source platforms, often at elevated heights, so you must love being outside. 
Generous quarterly profit-sharing bonuses and plenty of overtime available, the annual salary is estimated to be up to $48K in first year. In addition, you'll receive a great benefits package, paid time off, and the ability to receive referral bonuses. Duties &amp; Responsibilities: In this important position, you will conduct Stack Emissions Testing including equipment preparation, deployment, staging/breakdown, sample collection and recovery. During our comprehensive training process, you will learn the following responsibilities, and once experienced, have the opportunity for rapid advancement: 
<ul>
<li>Conduct on-site field testing in a professional manner and transport testing equipment to customer sites</li>
<li>Follow all test methods, procedures, and processes for quality source testing</li>
<li>Apply careful mechanical and electrical skills while troubleshooting testing systems</li>
</ul>
 Qualifications: 
<ul>
<li>Ability to pass a comprehensive background check and drug screening</li>
<li>Must have a valid driver's license</li>
<li>Enjoy being outdoors, working safely in all weather conditions</li>
<li>Ability and desire to climb stairs and ladders and work at elevated heights</li>
<li>Degree in environmental, engineering, or mechanical sciences, or related experience skill and ability is highly preferred</li>
<li>Experience related to environmental response/sample collection, mechanical, construction, or electrical work is helpful and preferred</li>
<li>Experience with or strong aptitude to learn the use of the MS Office Suite (Word, Excel, Outlook) &amp; Adobe products</li>
<li>Ability and desire to be on your feet, lift equipment up to 75 pounds, climb ladders or stairs and work at elevated heights and use tools or equipment requiring a high degree of dexterity</li>
<li>Ability to distinguish between shades of color is critical for safety</li>
</ul>
Employee Benefits:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Flexible Spending Accounts</li>
<li>401(K) Plan with Competitive Match</li>
<li>Continuing Education and Tuition Assistance</li>
<li>Employer-Sponsored Disability Benefits</li>
<li>Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off (PTO), Paid Holidays, &amp; Bonus Floating Holiday (if hired after July 1st)</li>
<li>Profit Sharing or Individual Bonus Programs</li>
<li>Referral Program</li>
<li>Per Diem &amp; Paid Travel</li>
<li>Employee Discount Hub </li>
</ul>
In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $20-$22 per hour.
Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
#FIELDSERVICES

Environmental Field-Testing Technician

<h3>Job Description</h3>
Job DescriptionJamul Casino Resort 
Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025.
Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal.
Essential Duties and Responsibilities
The following and other duties may be assigned as necessary:
Help Desk Support • Manage help desk tickets in a timely manner. • Diagnose and resolve computer hardware and software issues, including password resets. • Communicate and troubleshoot end-user issues via phone, email, remote tools, chat, or in person. • Escalate complex issues to higher-tier IT support. • Provide basic user training on standard technologies when needed. • Document end-user interactions accurately. • Maintain excellent communication with end users, IT team, and management.
Acquisition &amp; Deployment • Research end-user devices for standardization efforts when requested. • Contribute recommendations for process improvements and hardware/software upgrades.
Operational Management • Perform onsite troubleshooting, diagnosis, and resolution of technical issues. • Install, configure, monitor, and maintain end-user devices and related systems. • Support moves, adds, and change requests. • Maintain documentation of incidents, device failures, repairs, and changes. • Collaborate with the IT team to ensure seamless operation of systems. • Resolve minor networking issues as needed. • Ensure adherence to all IT department procedures for incident tracking and reporting. • Occasional evening or weekend work may be required to meet deadlines. • Other tasks and responsibilities may be assigned.
Requirements
To perform this job successfully, a team member must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be at least 21 years of age.
• High school diploma required. A college diploma, certificate in computer science, or 1 year of equivalent IT support experience is preferred. • Excellent technical knowledge of computers, hardware, and basic networking protocols. • Hands-on experience in diagnosing and resolving common computer issues. • Ability to understand and follow technical manuals and documentation. • Strong analytical and problem-solving skills with attention to detail. • Ability to present ideas and technical solutions in user-friendly language. • Good written and verbal communication skills. • Proven ability to work independently and collaboratively under pressure. • Strong end-user service orientation. • Must possess a valid driver’s license in good standing. • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
Language Skills
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
• Team member must be able to qualify for licenses and permits required by federal, state, and local regulations. • Must possess a valid driver’s license and have acceptable driving history.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
The noise level in the work environment is usually very loud. Team members will be exposed to an environment containing unrestricted second-hand tobacco smoke. Must be able to work in varied shifts, including evenings and weekends, as needed.

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