field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Immediate Opening for a Fulltime Loss Prevention Officer Location: Retail Store Pekin, IL
If you have any questions email <a href="mailto:LPOperations@1stclasssecurity.com" target="_blank">LPOperations@1stclasssecurity.com</a> Job Description: - Identify and apprehend shoplifters thru floor patrol and through the use of Closed Circuit TV - Report writing - Interacting with local law enforcement agencies as needed - Provide court room testimony as required
Ability to read, write and speak English proficiently.
Full-time/ 40&nbsp;hours per week
$21.00&nbsp;per hour / Health Insurance / 401k / PTO
&nbsp;Job Requirement: - Pre-Employment criminal background and drug screen - Ability to sit, stand, and walk for up to 3-4 hours at a time - Reliable transportation - Ability to communicate clearly and accurately through verbal and written means - Ability to write legible, accurate and easily understood reports - Must be assertive, yet controlled in dealing with confrontation - Must be trustworthy and able to work under little or no direct supervision - Attendance for scheduled shifts. Tardiness and absenteeism is not tolerated - Previous loss prevention experience a plus, but not a requirement - High school diploma or equivalent (minimum) - Criminal Justice or related studies a plus &nbsp;
Must be able to obtain state required PERC&nbsp;prior to employment This is an immediate opening. Paid training will be provided.
1st Class Security is an EEO/AA employer
1st Class Security Inc is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. 1st Class Security Inc will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at <a href="mailto:mcarlson@1stclasssecurity.com" target="_blank">mcarlson@1stclasssecurity.com</a> or 712-943-1041.
Know Your Rights: Workplace Discrimination is Illegal (dol.gov)
Pay Transparency Nondiscrimination Provision (dol.gov)
The OMB controlled survey for disability status can be found here: Voluntary Self‐Identification of Disability Form | U.S. Department of Labor (dol.gov).
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wNnAhgR7Sv

Security / Loss Prevention Officer

<h3>Job Description</h3>
Job Description
About the Brand:
Grown Brilliance was founded by Akshie Jhaveri, a third-generation jeweler. Inspired by her family’s legacy, Akshie launched a collection and then a company whose mission was to create a transparent and value-driven approach to jewelry with 100% conflict-free lab-grown diamonds always of the highest quality that never compromise on style or value. Grown Brilliance was founded with the understanding that the right jewelry has the power to transform how you look and feel, and we strive to bring you that power with our commitment to timeless jewels and conscious living
As a proud minority-female-founded and 75% female-led company, Grown Brilliance’s commitment to Akshie’s founding mission is only matched by our commitment to supporting brilliant women who continuously push commercial and creative boundaries to empower and inspire future generations of women to pursue their passions. Telling their stories is an integral part of writing our own.
About the Role: We are seeking a passionate and driven Sales Supervisor for our Grown Brilliance boutique in Georgetown. As an integral member of our leadership team, you will oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury. In this role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success. You will collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management. With a strong "one team" mentality, you will support store and market initiatives, including promotional events and activations. You will also lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks. Flexibility to adapt to a fast-paced, evolving environment is key, and proficiency in retail technologies such as Shopify, Endear, and Slack is highly valued.
Position Qualifications:
<ul>
<li>Must be 18 years or older to comply with company standards.</li>
<li>Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders.</li>
<li>Experience in luxury retail or jewelry sales with a solid understanding of premium accessories, including familiarity with materials, product details, and the expectations of high-end clientele.</li>
<li>Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business.</li>
<li>Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays.</li>
<li>Engaged, energetic presence on the sales floor, maintaining focus and professionalism while standing and walking for extended periods to ensure a seamless and elevated client experience.</li>
</ul>
Pay Range: $25/hr - $28/hr Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
<ul>
<li>People Leadership: Able to effectively coach, mentor, and guide the team toward achieving goals and building a bench of future leaders.</li>
<li>Client-Centric &amp; Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise.</li>
<li>Adaptable &amp; Strategic Thinker: Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively.</li>
<li>Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li>
<li>Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.</li>
<li>Professionalism &amp; Discretion: Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion.</li>
<li>Brand Expertise: Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences.</li>
<li>Operational Efficiency: Consistently delivers high-quality work in a time-efficient manner, ensuring smooth store operations.</li>
</ul>
Key Performance Indicators (KPI’s):
<ul>
<li>Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence</li>
<li>Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results.</li>
<li>Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies.</li>
<li>Strong organizational skills, ensuring efficient completion of tasks, while managing multiple priorities and meeting deadlines.</li>
</ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
<ul>
<li>Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li>
<li>AllOne Health - Employee Assistance Programs</li>
<li>401K</li>
<li>Commission based</li>
<li>Accrued PTO:
<ul>
<li>Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually</li>
<li>Part-Time hourly employees can accrue based on local laws</li>
</ul>
</li>
<li>Employee discount on participating Leap brands</li>
</ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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O2R6F1N9e6

FT Sales Supervisor: Grown Brilliance

<h3>Job Description</h3>
Job DescriptionThe&nbsp;cashier/customer service associate &nbsp;is responsible for providing&nbsp;excellent customer service to our customers.&nbsp;&nbsp;This is a part-time position, must have open availability, 20-25 hours/week. We are looking for someone that cover our day time hours. Essential Functions:
<ul>
<li>Treat all team members, vendors, and customers with courtesy and respect.</li>
<li>Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.</li>
<li>Ask open-ended questions to ensure that customers receive proper assistance from department heads. Follow up.</li>
<li>Communicate customer needs via intercom and two-way radios. Use two-way radios to communicate to yard team when customers are coming out. Provide proper loading paperwork to customers.</li>
<li>Provide a fast and effective check-out transaction. Process customer orders, invoices, and returns according to established store policies and procedures.</li>
<li>Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, assisting with rental transactions, etc.</li>
<li>Perform necessary tasks, including but not limited to; answering the phones, stocking and recovering inventory around register area, clean and organize front outdoor area, keep promotional signage up to date, etc.</li>
<li>Assist with cycle counts, price updates, and other inventory maintenance as needed.</li>
<li>Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.</li>
<li>Provide timely and accurate information to incoming customer order status and product knowledge requests.</li>
<li>Provide timely feedback to the company regarding service failures or customer concerns.</li>
<li>Open and close store as assigned.</li>
<li>Make taking care of customers a priority while working your area.</li>
<li>Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.</li>
<li>Help out in other departments as necessary.</li>
<li>Follow all company policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Work Competencies:
<ul>
<li>Customer Focus</li>
<li>Teamwork</li>
<li>Attention to detail</li>
<li>Safety Awareness</li>
</ul>
Supervisory Responsibility: This position does not directly supervise anyone. Work Environment: While performing the duties of this job, the employee is inside the store. The noise level in the work environment is usually low. Physical Requirements: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. 
<ul>
<li>Prolonged periods of standing and walking throughout the day.</li>
<li>Must be able to lift up to 10 lbs at times.</li>
</ul>
Position Type and Expected Hours of Work: This is a part-time position, must have open availability, 20-25 hours/week. Required Education and Experience:
<ul>
<li>High School Diploma or GED</li>
<li>1-2 years of customer service experience preferred.</li>
<li>1-2 years of retail experience is preferred.</li>
</ul>
Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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YZMVhTRq8I

Part Time Cashier

<h3>Job Description</h3>
Job DescriptionJob description
Oxford Automotive is seeking a Store Manager to lead our team!
Our month was great! Last month was a record month for our company. We also had a record number of 5 Star reviews shared on Google. The feedback from customers was amazing! We love our teams and brag about them to our customers. Our customers feel the comradery that is shared and enjoy interacting with our staff as a result. Our mission at Oxford is to "Love our customers by offering them honest solutions and a remarkable experience". Do you resonate with this mission? Are you someone that is looking to lead this kind of team? We know that Oxford is unique in our industry and that it takes company support to manage high performers and create a great culture. Oxford offers that kind of support to its management!
Oxford Automotive is a family owned and operated automotive repair shop with four shops serving the Westerville, New Albany, Powell and Sunbury areas for 45 years. We pride ourselves on our high level of customer service, the skill of our staff, and the quality of work that we perform for our customers. Our customer service is second to none. But what we are most proud of is our robust systems, our work culture and the character of our staff! This allows them to perform at the level that they do. Oxford Automotive has excellent communication within the stores, between the stores, and with the District Manager. Our systems are constantly being evaluated for effectiveness. Oxford loves to recognize our staff that execute their role well.
Qualifications
The Store Manager must have high energy that is contagious! They must be able to set and reach weekly and monthly performance goals with their team. They must have the ability to sell service effectively; train and support service advisors to effectively sell service and create a remarkable experience for their customer; interview employment candidates; have a good report with technicians and be able to lead and motivate them; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner.
All managers must be able to work a minimum of 50 hours a week on a regular basis. 
Salary: $100,000 and above per year
Benefits:
<ul>
<li>Company matching IRA</li>
<li>Paid holidays</li>
<li>Health insurance</li>
<li>Vacation</li>
<li>Training</li>
<li>Great company support!</li>
</ul>
Schedule:
<ul>
<li>7:30-5:30</li>
<li>Monday to Friday</li>
<li>Closed weekends</li>
</ul>

Automotive Store Manager

<h3>Job Description</h3>
Job Description
Overview
Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers earn $30+/hour!
As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.
<ul>
<li>Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan. </li>
<li>Benefit from sales incentives, career development opportunities, and an employee referral program.</li>
<li>Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.</li>
</ul>
We’re innovating retail sales— join us and experience the OSL difference! 
Our Commitment to You
We’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive. 
What You Can Expect Day-to-Day 
<ul>
<li>Deliver a five-star customer service, finding the perfect solutions for every customer </li>
<li>Process new activations, upgrades, and sales of wireless devices and accessories</li>
<li>Merchandise and handle inventory, opening and closing the store</li>
<li>Strive to hit sales goals operating as both an individual contributor and team member </li>
</ul>
What it Takes 
<ul>
<li>18+ years of age</li>
<li>Exceptional customer service and communication skills with a high-energy, positive attitude </li>
<li>Fundamental working knowledge of wireless technology and trends</li>
<li>Full-time flexible availability</li>
<li>Solid sales or retail experience preferred</li>
</ul>
What You Bring to The Team
<ul>
<li>You naturally build relationships and connect with people in every interaction.</li>
<li>Your passion for sales, pursuit of excellence and strategic insight set you apart.</li>
<li>You’re adept at establishing sales targets and knocking them out of the park. </li>
<li>Your can-do attitude and growth mindset ensures you’re ready for success every time.</li>
</ul>
Let's start a conversation - apply today at <a href="mailto:careers@oslrs.com" target="_blank">careers@oslrs.com</a>. 
We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Wireless Retail Sales Associate - W0109

<h3>Job Description</h3>
Job Description
Overview
Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.50/hour base pay and uncapped commission! Employees earn $19.50/hour just hitting minimum expectations and top performers earn $30+/hour!
As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.
<ul>
<li>Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan. </li>
<li>Benefit from sales incentives, career development opportunities, and an employee referral program.</li>
<li>Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.</li>
</ul>
We’re innovating retail sales— join us and experience the OSL difference! 
Our Commitment to You
We’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive. 
What You Can Expect Day-to-Day 
<ul>
<li>Deliver a five-star customer service, finding the perfect solutions for every customer </li>
<li>Process new activations, upgrades, and sales of wireless devices and accessories</li>
<li>Merchandise and handle inventory, opening and closing the store</li>
<li>Strive to hit sales goals operating as both an individual contributor and team member </li>
</ul>
What it Takes 
<ul>
<li>18+ years of age</li>
<li>Exceptional customer service and communication skills with a high-energy, positive attitude </li>
<li>Fundamental working knowledge of wireless technology and trends</li>
<li>Full-time flexible availability</li>
<li>Solid sales or retail experience preferred</li>
</ul>
What You Bring to The Team
<ul>
<li>You naturally build relationships and connect with people in every interaction.</li>
<li>Your passion for sales, pursuit of excellence and strategic insight set you apart.</li>
<li>You’re adept at establishing sales targets and knocking them out of the park. </li>
<li>Your can-do attitude and growth mindset ensures you’re ready for success every time.</li>
</ul>
Let's start a conversation - apply today at <a href="mailto:careers@oslrs.com" target="_blank">careers@oslrs.com</a>. 
We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Wireless Retail Sales Associate - W2140

<h3>Job Description</h3>
Job Description
​​​
Shift Leader
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.
&nbsp;
Position Overview
The Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting.
&nbsp;
Key Responsibilities
<ul>
<li>Foster a team-oriented environment where every employee feels empowered to take initiative and lead.</li>
<li>Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.</li>
<li>Address and resolve concerns, including incident reporting, to ensure a seamless experience.</li>
<li>Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.</li>
<li>Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.</li>
<li>Provide customers with information on wash products, packages, wash books, and membership plans.</li>
<li>Assist customers with membership account updates and issue resolution.</li>
<li>Oversee store opening and closing procedures, ensuring all tasks are completed correctly.</li>
<li>Learn car wash chemistry, product interactions, and their impact on wash quality.</li>
<li>Identify and resolve wash quality issues caused by chemical imbalances or other factors.&nbsp;</li>
<li>Communicate areas of improvement for the location, team, and company to management.</li>
<li>Administer customer feedback surveys during each shift to maintain high-quality service standards.</li>
</ul>
&nbsp;
Qualifications
<ul>
<li>Strong team player with leadership abilities to guide and support colleagues.</li>
<li>Comfortable working outdoors in all weather conditions, including evenings and weekends.</li>
<li>Physically capable of lifting up to 50 pounds and standing or moving for extended periods.</li>
<li>Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.</li>
<li>Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.</li>
<li>Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.</li>
<li>Must successfully pass a background check.</li>
</ul>
&nbsp;
Benefits&nbsp;
<ul>
<li>Competitive Compensation in Base and Bonus Potential</li>
<li>Comprehensive Health Benefits (Medical, Dental &amp; Vision)</li>
<li>Paid Time Off in addition to Company Paid Holidays</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Company-Paid Life Insurance</li>
<li>Pathways to Advancement</li>
<li>Free Weekly Car Washes</li>
</ul>
&nbsp;
Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!
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tUhfmAQNlC

Shift Leader 302

<h3>Job Description</h3>
Job Description
Link to apply to Job:&nbsp;<a href="https://recruiting.adp.com/srccsh/public/RTI.home?r=5001149851006&amp;c=2211139&amp;d=ExternalCareerSite&amp;_dissimuloSSO=sb98x0ezObA:9rHMDPXdJDDmea2v3xgi2MXInpg" target="_blank">https://recruiting.adp.com/srccsh/public/RTI.home?r=5001149851006&amp;c=221…</a> Merchandiser
Our merchandisers are the heart and soul of Jacent. They're on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel -- right in their own community. Our people are what makes us special and makes us the #1 impulse merchandising company in North America. We are looking for individuals that align with our culture pillars of We Always Play Offense, We Are Solutions Oriented, We Deliver Legendary Service, We Act with Integrity and Courage, and We Are Stronger Together.
Why Jacent?
<ul>
<li>$15-18/HR</li>
<li>Daytime hours and a predictable schedule</li>
<li>15-19 HOURS PER WEEK</li>
<li>Quarterly performance incentives</li>
<li>Paid training</li>
<li>Mileage and travel time paid between stores</li>
<li>Employee Assistance Program and other select benefits for part-time employees</li>
<li>Cell phone reimbursement</li>
<li>Advancement opportunities</li>
</ul>
Who We're Looking For
<ul>
<li>A self-starter and quick learner who enjoys working both independently and in a team setting</li>
<li>Someone who is comfortable in changing environments</li>
<li>Someone who is able to meet the physical requirements of the role, with or without a reasonable accommodation, which include:
<ul>
<li>Standing and walking 3-8hrs</li>
<li>Lifting up to 50 lbs</li>
<li>Crouching, bending, twisting, and repetitive hand movements</li>
</ul>
</li>
<li>Possesses excellent organizational skills</li>
<li>A strong communicator with the ability to build relationships with business partners.</li>
<li>Resides within 20 miles of Aurora/Macedonia OH</li>
</ul>
What You'll Be Doing
<ul>
<li>Cultivating relationships with in-store management</li>
<li>Executing merchandising resets</li>
<li>Building retail displays</li>
<li>Merchandising impulse items on clip strips &amp; J-hooks</li>
<li>Implementing plan-o-grams</li>
</ul>
Check out this video to learn more!
A Day in the Life of a Jacent Merchandiser
 Who We Are
Jacent is the leading cross-merchandising impulse product company in North America and offers multiple solutions to make the challenging world of retail easier.
We are strategic merchandising experts. With our data driven insights and complete line of impulse products, we enable inspired shopping experiences -- and increased sales. Jacent sources shopper-inspired products, and blends data and experience to help retailers design and manage strategic merchandising programs. With our 2,500+ merchandising employees, we then provide the merchandising for more than 17,000 stores to maximize sales.
EOE Statement
The Company will make all employment decisions regarding employees and applicants for employment without discrimination or harassment based on race, color, religion, gender, national origin, sexual orientation, age, disability, pregnancy, marital status, veteran status, alienage or citizenship status, creed, genetic predisposition or carrier status, status as a victim of domestic violence, or any other category protected by federal, state, or local law.
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T0xKEjtGbH

Merchandiser

<h3>Job Description</h3>
Job Description
 
Title: Floor / Duty Manager - Time Out Market NYC
Location: NYC
Department: Operations
Reporting to: AGM 
Role Overview
Our Market Floor Managers are critical operational leaders who ensure smooth daily operations, uphold brand standards, and drive both guest satisfaction and staff performance. Our Market Floor managers should showcase a blend of operational expertise, leadership skills, and guest-centric mindset
Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests a memorable experience with each visit.
 Key Responsibilities
Guest Experience &amp; Service Standards
<ul>
<li>
Lead by example on the floor, ensuring warm, professional, and efficient service.
</li>
<li>
Resolve guest concerns promptly and professionally, turning challenges into positive experiences.
</li>
<li>
Uphold and enforce company service standards, brand guidelines, and hospitality culture.
</li>
<li>
Monitor guest satisfaction on all levels, including social media platforms
</li>
</ul>
Operational Management
<ul>
<li>
Oversee daily floor operations, ensuring smooth communication between bar, kitchen, and service staff.
</li>
<li>
Monitor table flow and seating to maximize turnover while maintaining guest satisfaction.
</li>
<li>
Maintain cleanliness, safety, and compliance with all health, hygiene, and licensing regulations.
</li>
<li>
Ensure efficient use of POS systems, cash handling, and reporting procedures.
</li>
</ul>
<ul>
<li>
Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with company’s expectations, while maintaining compliance with local and regional laws.
</li>
<li>
Conduct pre-shift meetings and assist team members with any inquiries
</li>
<li>
Develop and implement operating standards, policies and procedures to be followed by the management team
</li>
<li>
Assign and instruct the employees in details of their work. Observe performance and encourage improvement where necessary. Ensure that the performance appraisal tools are being utilized consistently and effectively.
</li>
<li>
Delegate responsibility to the management team as needed and enforce existing policies consistently
</li>
<li>
Protect and enhance the value of all Market assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process alongside with the General Manager
</li>
<li>
Process the weekly schedule and payroll for the hourly staff
</li>
<li>
Assist Management as needed in any other task necessary to ensure successful operations of the Market.
</li>
<li>
Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the Purchasing and Finance team
</li>
</ul>
Business &amp; Financial Performance
<ul>
<li>
Support management in achieving revenue targets, controlling labor costs, and minimizing wastage.
</li>
<li>
Drive upselling initiatives and promote menu specials or group promotions.
</li>
<li>
Monitor and report on key performance indicators (KPIs), providing feedback and solutions.
</li>
<li>
Work closes with the Assistant General Manager, Public Relations and Marketing teams on plans that result in optimum recognition and maximizing number of covers for the Market
</li>
<li>
Ensure proper inventory levels are maintained for facilitating proper restaurant operations, establish and enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the purchasing and finance team.
</li>
<li>
Maximize restaurant profitability; monitor the use of controls to ensure they remain effective
</li>
<li>
Monitor labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses are being met
</li>
</ul>
 Who we are looking for:
<ul>
<li>
3+ years proven experience in a supervisory or managerial role within a high-volume F&amp;B environment (restaurants, bars, or hotels).
</li>
<li>
Previous experience working within a hospitality group or multi-outlet operation preferred.
</li>
<li>
Strong knowledge of service standards, health &amp; safety, and food hygiene compliance.
</li>
<li>
Proficiency in POS systems, reservations platforms, and staff scheduling software
</li>
<li>
Exceptional leadership, team management, and communication skills.
</li>
<li>
Guest-first mindset with a passion for hospitality.
</li>
<li>
Highly organized with excellent multitasking abilities.
</li>
<li>
Strong problem-solving and conflict resolution skills.
</li>
<li>
Commercially aware with an understanding of sales drivers and cost control.
</li>
<li>
Professional, reliable, and adaptable in a fast-paced environment
</li>
</ul>
 
What we look for in a candidate
Time Out is a company filled with individuals as diverse as the cities we are in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… 
<ul>
<li>
Be commercially astute
</li>
<li>
Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
</li>
<li>
Think globally
</li>
<li>
Have excellent communication and relationship building skills
</li>
<li>
Have a high sense of ownership, urgency and drive
</li>
<li>
Be a team player
</li>
</ul>
 
About our culture
At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. About Time Out Group plc
 
 
 Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience.

Time Out Media’s multiple digital and physical channels span websites, mobile, social media, video, audio and Live Events. Across these channels, Time Out distributes its high-quality content – curated and created by a global team of local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 333 cities and 59 countries. The Company is giving international, national and local brands and businesses the opportunity to connect with this global reach and strong traffic from a desirable audience by offering bespoke 360-degree multichannel advertising solutions. Since its launch in 1968, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is the world's first editorially curated food and cultural market, leveraging the Time Out brand to bring the best of the city together under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The first Time Out Market opened in 2014 in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion and the portfolio currently includes nine Markets: in addition to Lisbon, there are sites in New York, Boston, Montreal, Chicago, Dubai, Cape Town, Porto and OsakaMore Time Out Market locations are in the pipeline as the global expansion continues. 
Time Out is headquartered in London (United Kingdom) and listed on London's AIM stock exchange, trading under the ticker symbol 'TMO'.
 
Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.

Floor / Duty Manager - Time Out Market NYC (Zero Irving)

<h3>Job Description</h3>
Job DescriptionPosition Overview
We are seeking an experienced and motivated Floor Supervisor to oversee daily club operations and ensure exceptional experiences for our members and their guests. The ideal candidate will lead by example, manage front-of-house staff, and maintain the highest standards of service, hospitality, and operational excellence befitting our exclusive club environment.
Key Responsibilities
Staff Management &amp; Leadership
<ul>
<li>Supervise and coordinate front-of-house team including servers, hosts, and support staff</li>
<li>Conduct pre-shift meetings and communicate daily specials, club events, and operational updates</li>
<li>Train new employees on service standards, club protocols, and member recognition procedures</li>
<li>Schedule staff and manage time-off requests to ensure adequate coverage</li>
<li>Provide ongoing coaching and performance feedback to team members</li>
</ul>
Member &amp; Guest Experience
<ul>
<li>Monitor service quality and member satisfaction throughout each shift</li>
<li>Handle member concerns and resolve issues promptly with discretion and professionalism</li>
<li>Ensure adherence to club service standards and hospitality protocols</li>
<li>Assist with member and guest reception, seating coordination, and special arrangements</li>
<li>Maintain visual presence throughout club facilities to anticipate member needs</li>
<li>Uphold club dress code and behavioral standards for all members and guests</li>
</ul>
Event Planning &amp; Menu Development
<ul>
<li>Collaborate with management on food and beverage event ideation and execution</li>
<li>Assist in menu curation and seasonal menu development initiatives</li>
<li>Stay current with hospitality industry trends and recommend innovative service concepts</li>
<li>Support planning and execution of member events, private dining experiences, and special occasions</li>
<li>Coordinate with culinary team on menu pairings and presentation standards</li>
</ul>
Operations Management
<ul>
<li>Open and close club facilities according to established procedures</li>
<li>Oversee POS system operations, and end-of-shift reporting</li>
<li>Monitor inventory levels for front-of-house supplies and coordinate restocking</li>
<li>Ensure compliance with health, safety, and sanitation standards</li>
<li>Coordinate with kitchen staff to manage food timing and special member requests</li>
<li>Maintain confidentiality and discretion regarding member information and activities</li>
</ul>
Administrative Duties
<ul>
<li>Complete daily operational reports and incident documentation</li>
<li>Assist with staff scheduling and labor cost management</li>
<li>Participate in management meetings and contribute to operational improvements</li>
<li>Assist with member event coordination and special functions</li>
</ul>
Required Qualifications
<ul>
<li>2+ years of supervisory experience in upscale restaurant, hotel, or private club environment</li>
<li>Demonstrated experience in food and beverage event ideation and execution</li>
<li>Background in menu curation and development</li>
<li>Strong knowledge of current hospitality trends and industry best practices</li>
<li>Strong leadership and communication skills with emphasis on discretion and professionalism</li>
<li>Knowledge of POS systems and basic club management technology</li>
<li>Ability to work flexible hours including evenings, weekends, and holidays</li>
<li>Food safety certification (or willingness to obtain)</li>
<li>RBS (Responsible Beverage Service) certification or willingness to obtain within 14 days of hire</li>
<li>High school diploma or equivalent required</li>
</ul>
Preferred Qualifications
<ul>
<li>Associate's degree in hospitality management, culinary arts, or related field</li>
<li>Experience with staff scheduling software</li>
<li>Previous fine dining or high-volume service experience</li>
<li>Private club or luxury hospitality background</li>
<li>Wine knowledge and beverage program experience</li>
<li>Experience managing multiple operational aspects in smaller restaurant environments</li>
</ul>
Physical Requirements
<ul>
<li>Ability to stand and walk for extended periods</li>
<li>Capacity to lift up to 25 pounds</li>
<li>Manual dexterity for handling equipment and supplies</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Competitive salary commensurate with experience</li>
<li>Performance-based bonuses</li>
<li>Health insurance and paid time off</li>
<li>Daily meal credit</li>
<li>Opportunities for advancement within the organization</li>
</ul>
We are an equal opportunity employer committed to creating a diverse and inclusive workplace.
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