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field_job_employment_type

job_organization_name

city

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<h3>Job Description</h3>
Job Description
POSITION OVERVIEW
Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Guest Service Attendants receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room. Beginners are welcome - while at least a few months experience is preferred, it is not required for the position. Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.
KEY RESPONSIBILITIES
Guest Service Attendant 
<ul>
<li>Welcomes each guest with a friendly greeting and escorts to their assigned table </li>
</ul>
<ul>
<li>Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures </li>
</ul>
<ul>
<li>Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure </li>
</ul>
<ul>
<li>Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc. </li>
</ul>
<ul>
<li>Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests </li>
</ul>
<ul>
<li>Retains knowledge of all menu items, prices and general service procedures </li>
</ul>
<ul>
<li>Responsible for standards of appearance and cleanliness in all service areas </li>
</ul>
<ul>
<li>Remains visible on dining room floor and is easily accessible to guests, staff and management </li>
</ul>
<ul>
<li>Checks all tables before service to ensure proper settings </li>
</ul>
<ul>
<li>Communicates guest requests and concerns to the department manager </li>
</ul>
<ul>
<li>Incorporates safe work practices in job performance </li>
</ul>
<ul>
<li>Regular and reliable attendance </li>
</ul>
<ul>
<li>Performs other duties as required by supervisor </li>
</ul>
QUALIFICATIONS
<ul>
<li>High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience </li>
<li>Ability to read and speak English may be required in order to perform the duties of the job </li>
<li>Must complete Alcohol Awareness Training </li>
<li>Knowledge of Microsoft Office applications </li>
<li>Knowledge of point of sales (POS) system</li>
</ul>
Working Conditions
<ul>
<li>The employee often is required to stand, walk, talk, and listen </li>
<li>The employee must be able to lift up to 25 lbs. </li>
<li>While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl </li>
<li>Noise level is moderate </li>
<li>Work extended hours during golf and holiday season </li>
<li>Work weekends and holidays </li>
</ul>

Guest Service Attendant

<h3>Job Description</h3>
Job Description
Harbor Health looking for a talented&nbsp;Front Desk Specialist&nbsp;to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center. The Front Desk- Patient Access Specialist will join our Clinical Operations team based in Austin, TX.
The Front-Desk Specialists are responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to provider availability, explaining intake forms to new patients and processing payments after treatment.
This role will be responsible for:
<ul>
<li>Provides initial customer service to all patients including but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the electronic medical record system for patient information, and creating patient files</li>
<li>Quickly answering or properly referring questions</li>
<li>Notifying providers of patient arrivals</li>
<li>Provides conflict resolution and responds to patient grievances</li>
<li>Creates and maintains confidential patient files and records, files accordingly</li>
<li>Ensuring availability of treatment information by retrieving and updating patient records</li>
<li>Verifying financial records and collecting patient charges while filing and expediting third-party claims</li>
<li>Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders</li>
<li>Float to other facilities as needed and required</li>
<li>Facilitates patient check-in and check-out. Explain payment options.</li>
<li>Collects and posts patient payments; prepare deposits and follow established cash handling procedures</li>
<li>Completes patient intakes, and conducts insurance verifications and authorizations</li>
<li>All other duties as assigned</li>
</ul>
A successful Front-Desk Specialist will have:
<ul>
<li>High school diploma or GED</li>
<li>Minimum of six (6) months of experience working in a professional administrative or related capacity</li>
<li>Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients</li>
<li>Excellent analytical and problem-solving skills</li>
<li>Proficiency with MS Office Suite (Word, Excel, and Outlook)</li>
<li>Organization and time management skills</li>
</ul>
Additional Preferred Skills &amp; Experience for someone in this role include:
<ul>
<li>Prior medical office and/or healthcare setting experience</li>
<li>Prior customer support experience</li>
<li>Experience with medical terminology</li>
<li>Bilingual English/Spanish language skills</li>
</ul>
If you are passionate about health care and you want to create something new together, please apply to be a part of our team! &nbsp;
Typical Physical Demands
&nbsp;
Position requires prolonged sitting, standing, some bending, stooping, and stretching at their designated workplace. While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee must be able to lift and/or move up to 50 pounds on a regular basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. At Harbor Health, we're transforming healthcare in Austin through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!
&nbsp;
Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.
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Front Desk Specialist - North University

<h3>Job Description</h3>
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PM Room Attendantfor the Hilton Harrisburg in Harrisburg, PA.
 
OSITION SUMMARY: 

TO CLEAN, STOCK, AND PROVIDE TURN-DOWN SERVICE FOR GUEST ROOMS TO ENSURE CLEANLINESS AND GUEST SATISFACTION. 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
<ul>
<li>CLEAN BATHTUB, TOILET, SINK, WALLS, MIRRORS, TILES, COUNTERS, AND FLOOR SURFACES USING CLOTHS, MOPS, SPONGES, BRUSHES, AND/OR CLEANING AGENTS BY EXTENDING ARMS OVER HEAD, BENDING AND STOOPING.</li>
<li>STRIP AND MAKE BEDS, CHANGING BED LINENS WHICH MAY REQUIRE LIFTING BEDSPREADS WEIGHING A MAXIMUM OF 40 (??) LBS.</li>
<li>DUST ALL FURNITURE, PICTURES, DRAWERS, WINDOW LEDGES, AND SHELVES THOROUGHLY.</li>
<li>REPLENISH AMENITIES, LINENS, AND SUPPLIES IN GUEST ROOM.</li>
<li>PUSH AND PULL VACUUM THROUGHOUT ENTIRE ROOM AND EMPTY TRASH.</li>
<li>SIGN FOR ROOM KEYS, RETRIEVE, PUSH TO ASSIGNED ROOMS, AND RESTOCK HEAVY CART. VISUALLY INSPECT ROOM FOR CLEANLINESS AND APPEARANCE AND SIGNIFY COMPLETION FOR ROOM.</li>
<li>DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. </li>
<li>CLEAN ROOMS IN THE ALLOTTED TIME.</li>
</ul>
OTHER DUTIES
<ul>
<li>RESPOND IN A TIMELY MANNER TO GUEST REQUESTS FOR ITEMS SUCH AS AN IRON, SAFETY INSTRUCTIONS, ASSISTANCE, DIRECTION, AND/OR OTHER INFORMATION</li>
<li>ASSIST WITH OTHER DUTIES AND DEPARTMENTS AS DIRECTED</li>
</ul>
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE / SKILLS / ABILITIES: 
<ul>
<li>ABILITY TO WORK CONSCIENTIOUSLY, MEET DEADLINES, FOLLOW INSTRUCTION AND DIRECTIONS, WITH MINIMAL SUPERVISION.</li>
<li>ABILITY TO PUSH AND/OR PULL EQUIPMENT WEIGHING UP TO 100LBS.</li>
<li>ABILITY TO SCRUB AND SCOUR SURFACES, EXTEND ARMS OVER HEAD TO PERFORM CLEANING TASKS, AND WORK IN CONFINED SPACES.</li>
<li>BASIC ABILITY TO COMPREHEND ENGLISH LANGUAGE SUFFICIENT TO UNDERSTAND INFORMATION SUCH AS SAFETY LABELS AND INSTRUCTIONS AND BASIC GUEST REQUESTS.</li>
</ul>
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY RESPONSIBILITIES: NONE
 
EDUCATION / EXPERIENCE:
<ul>
<li>HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED. </li>
<li>PRIOR HOUSEKEEPING EXPERIENCE PREFERRED.</li>
</ul>
PHYSICAL REQUIREMENTS 
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS; CONSTANT – 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY SITTING RARE WALKING CONSTANT CLIMBING STAIRS OCCASIONAL CROUCHING/BENDING/STOOPING FREQUENT REACHING FREQUENT GRASPING CONSTANT PUSHING/PULLING FREQUENT NEAR VISION CONSTANT FAR VISION CONSTANT HEARING OCCASIONAL TALKING RARE SMELL FREQUENT LIFTING/CARRYING(# LBS) FREQUENT – UP TO 50 LBS. TRAVEL RARE 
MATERIALS / EQUIPMENT USED:
<ul>
<li>CHEMICALS/AGENTS USED: CLEANING CHEMICALS, AEROSOL SPRAYS USED TO PERFORM FUNCTION.</li>
<li>OPERATION OF VACUUM CLEANER, TELEPHONE, TWO-WAY RADIO.</li>
</ul>
Pay: $14.00/hour
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities</li>
<li>Reduced Hilton Room Rates starting at $40 per night</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k) with company match</li>
<li>Employee discount</li>
<li>Referral program</li>
</ul>

PM Housekeeping Room Attendant - Hilton Harrisburg, PA

<h3>Job Description</h3>
Job Description
 
The Front Desk Concierge serves as the primary point of contact for residents and guests, delivering an elevated standard of service that reflects the luxury and professionalism of the community. The role requires exceptional communication skills, punctuality, and meticulous follow-up to ensure every interaction is handled with care, discretion, and efficiency. 
 
Responsibilities: 
<ul>
<li>Greet residents and guests with warmth, professionalism, and a polished demeanor. </li>
<li>Provide information, coordinate deliveries, and assist with resident requests promptly and accurately. </li>
<li>Maintain a “whenever and whatever” service mindset—anticipating resident needs while observing appropriate boundaries between condominium and hotel-style services. </li>
<li>Communicate clearly and courteously with residents, management, and vendors to ensure smooth daily operations. </li>
<li>Maintain accurate records of packages, service requests, and building activity. </li>
<li>Ensure the front desk area is always organized, welcoming, and reflective of five-star standards. </li>
<li>Uphold confidentiality, safety, and the integrity of the property at all times. </li>
</ul>
 Full-Time Mon-Fri 3pm-11pm Pay Rate: Up to $21 DOE PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE SINGER ISLAND AREA!

Concierge

<h3>Job Description</h3>
Job DescriptionThe ultimate 'non-hotel'. 154-rooms blurring the lines between hotel and gracious home with considered comfort, attention to detail and an impressive art collection. 
 
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene. 
 
Requested Tasks
<ul>
<li>Welcome guests upon their arrival and assign rooms </li>
<li>Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process </li>
<li>Inform guests about payment methods and verify their credit cards on file or collect upon arrival </li>
<li>Perform all check-in and check-out tasks </li>
<li>Respond to requests in a timely and professional manner</li>
</ul>
 
Requested Capabilities
<ul>
<li>Approachable and personable personality</li>
<li>Patient and understanding with guests' needs and requests</li>
<li>Eye for detail </li>
<li>Sense of urgency to fulfill requests and resolve issues </li>
<li>Ability to stand for extended periods at a time</li>
</ul>
 
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care &amp; 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
 
Job close date: 12/19/25 or until filled.

Front Desk Host

<h3>Job Description</h3>
Job DescriptionDescription:
We are a friendly, patient-focused private dental practice, and we're excited to welcome a warm, organized, and energetic Front Office Coordinator to our team! We believe in creating a comfortable and welcoming atmosphere for our patients, and we're looking for someone who shares our passion for providing exceptional care and service. 
As our Front Office Coordinator, you will be the first smiling face our patients see and the helpful voice they hear on the phone. Your role is vital in making sure our practice runs smoothly, from scheduling appointments to managing patient records and greeting patients as they walk in. You'll report to our Office Manager, supporting them in day-to-day operations and ensuring that our patients always have a positive experience. 
We're not just looking for someone with experience—we're looking for someone who is genuinely kind, enjoys helping others, and has a knack for keeping things organized. If you're someone who takes pride in your work, has a friendly demeanor, and loves interacting with people, we'd love to meet you!
 
Skills:
<ul>
<li>Customer Service: Exceptional customer service skills with a friendly and</li>
</ul>
welcoming demeanor.
<ul>
<li> Organizational Skills: Strong organizational abilities for managing appointments</li>
</ul>
and patient records.
<ul>
<li> Tech Savvy: Proficient in dental practice management software and basic office</li>
</ul>
technology.
<ul>
<li> Problem-Solving: Ability to handle scheduling conflicts, patient inquiries, and</li>
</ul>
billing issues efficiently.
<ul>
<li> Multitasking: Efficient at managing multiple tasks and maintaining a smooth front</li>
</ul>
office workflow.
 
 
Benefits:
<ul>
<li> Competitive salary.</li>
<li> Health, dental, and vision insurance.</li>
<li> Paid time off and holidays.</li>
<li> Supportive and collaborative team environment.</li>
</ul>
Requirements:

Dental Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications:
<ul>
<li>
Starting Wage: $20.00/hr - $22.92/hr&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Shift Type: Full Time and Part Time hours available&nbsp;
</li>
</ul>
<ul>
<li>
Minimum Age: At least 18 years of age&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Housing Availability: Yes&nbsp;&nbsp;
</li>
</ul>
Job Responsibilities:
<ul>
<li>
Work face to face with customers&nbsp;
</li>
</ul>
<ul>
<li>
Check guests in and out&nbsp;
</li>
</ul>
<ul>
<li>
Answer phones&nbsp;
</li>
</ul>
<ul>
<li>
Handle all customer needs&nbsp;
</li>
</ul>
<ul>
<li>
Always maintain a professional appearance and demeanor&nbsp;
</li>
</ul>
<ul>
<li>
Help resolve discrepancies with guest bills&nbsp;
</li>
</ul>
<ul>
<li>
Other duties as assigned&nbsp;
</li>
</ul>
Job Requirements:
<ul>
<li>
Must be able to communicate fluently in English&nbsp;
</li>
</ul>
<ul>
<li>
Friendly, strong people skills&nbsp;
</li>
</ul>
<ul>
<li>
Somewhat strong computer skills&nbsp;
</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $22.92/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;512625 Reference Date:&nbsp;11/18/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionSalary $22.28/hrWe are hiring a Seasonal Concierge to join our outstanding Front Office team. Looking for a rewarding job that still allows you to enjoy Telluride living? The Mountain Lodge Telluride is looking for a few energetic, detail minded, outgoing and fun-loving people to join our fast-paced Front Office team. Ready to make a change? With a job here, you can apply your knowledge and positive attitude to helping our guests and visitors. We offer great pay plus tips, ski pass/end of season bonus. Employee housing opportunities are also available. Purpose of Position
To ensure the highest standards of the guest experience are met and execute the guest experience to the fullest extent. Will ensure that all contact and communication with guests is seamless and leaves the guest feeling they have received exceptional customer service. The concierge will be the main contact for all guest needs.
Essential Job Functions/Responsibilities to include the following (Other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice):
<ul>
<li>Provide guest services in a courteous and friendly manner.</li>
<li>Answer phone calls and assist guests with area information and trip planning.</li>
<li>Provide accurate and complete operations according to Mountain Lodge policy.</li>
<li>Computer operation and maintenance.</li>
<li>Petty cash disbursement and accounting.</li>
<li>Put together guest itineraries for arrival.</li>
<li>Ensure all guest amenity requests are taken care of in a prompt and timely manner.</li>
<li>Schedule guest transportation as requested by incoming and in-house guests.</li>
<li>Perform proper reconciliation of all guest bookings.</li>
<li>Phone operation and service.</li>
<li>Supervision, direction and assistance to Bellmen.</li>
<li>Assist front desk with check-ins and check-outs.</li>
<li>Assist the front desk in maintaining a communication center for the entire property and staff, with smooth, friendly, and efficient operations.</li>
<li>Provide reservation information and take accurate reservations.</li>
<li>Provide accurate information about The Mountain Lodge, the community, and special attractions and activities.</li>
<li>Follow up with all special requests in a timely manner to provide excellent guest service and the protection and safety of the property.</li>
<li>Solve problems courteously and efficiently, and to alert the appropriate supervisor for follow-through if necessary.</li>
<li>Process all mail, messages, and deliveries for guests and homeowners. Including logging all outgoing and incoming packages.</li>
<li>Keep the office clean and neat at all times, monitor all work areas for safety and sanitation.</li>
<li>Employ safe lifting techniques at all times.</li>
<li>Have a working knowledge of the emergency and safety manuals to provide a safe environment. Know the safety and emergency procedures.</li>
<li>Correct any dangerous situation that may present itself. Initiate action and follow through until situation is rectified.</li>
<li>Upon observation of any unusual activity, report immediately thereon to the Assistant General Manager, or General Manager.</li>
<li>Have a working knowledge of the Front Desk, Bell Stand and Concierge Training Manuals.</li>
</ul>
Required Position Skills 
<ul>
<li>Diversity</li>
<li>Leadership/Ethics</li>
<li>Oral Communication</li>
<li>Planning/Organizing</li>
<li>Problem Solving</li>
<li>Service Orientation</li>
<li>Team Work</li>
</ul>
Other Skills / Abilities
<ul>
<li>Strong interpersonal skills and ability to develop personal relationships in a professional manner</li>
<li>Desire and ability to work within a diverse staff</li>
<li>Ability to devise solutions to guest problems in a timely manor in high stress situations</li>
<li>Strong desire to want to help guests fulfill their needs</li>
<li>Ability to consistently “go the extra mile”</li>
<li>LANGUAGE SKILLS</li>
<li>Fluency in English is required, additional language ability is a bonus</li>
<li>Ability to read, speak and write English</li>
</ul>
Language Skills
<ul>
<li>Fluency in English is required, additional language ability is a bonus</li>
<li>Ability to read, speak and write English</li>
</ul>
Reasoning Ability
<ul>
<li>Must be able to think freely and make decisions on own pertaining to job responsibility</li>
<li>Able to perform duties without great supervision</li>
<li>Ability to keep calm, responsive and friendly under pressure</li>
<li>Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and/or employees</li>
<li>Knows when to request help or assistance from supervisor</li>
</ul>
Work Environment
<ul>
<li>This is a very fast paced busy environment</li>
<li>Regular attendance in conformance with the standards, which may be established by The Mountain Lodge at Telluride from time-to-time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.</li>
<li>Employees may be required to work varying schedules to reflect the business needs of the Hotel</li>
<li>Multitasking</li>
<li>This position is monitored by direct/indirect supervision to ensure all unit procedures are adhered to.</li>
<li>Upon employment, all employees are required to fully comply with The Mountain Lodge at Telluride’s rules and regulations for the safe and efficient operation of the Hotel. Employees who violate any rules and regulations or policies and procedures will be subject to disciplinary action up to and including termination of employment</li>
</ul>
Safety and Sanitation
At all times safety and health hazards should be foremost in the minds of all employees. All employees must acquaint themselves with OSHA Standards regarding proper use, disposal and storage of chemicals, must practice common sense and not expose themselves to any work procedures which are not within the bounds of good safe practice or in the Hotel Safety Procedures.
General Responsibilities
<ul>
<li>To acknowledge, greet, smile and show respect to every guest, customer and fellow employee</li>
<li>To cooperate with all Departments</li>
<li>To maintain your work environment at its best, according to your duties. (Cleanliness, order, etc.)</li>
<li>To keep yourself informed</li>
</ul>
Education / Vocational Experience
The education, specialized training, required licenses or certifications and/or years of directly related experience required to enter this job:
<ul>
<li>High School Diploma minimum.</li>
<li>At least one year related experience.</li>
</ul>
NOTE: This job description is not intended to be all-inclusive and may change from time to time. Employees may perform other related duties as needed based on business needs and management discretion.

Concierge - Winter 2025/2026 Seasonal

<h3>Job Description</h3>
Job Description
Position Overview: At The Wildbirch Hotel, our Night Auditors serve as the welcoming face of our unique boutique property during the overnight hours. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage and for auditing the reservations, guest ledger and financial transactions of the day. The role requires handling reservations, guest inquiries, and managing check-ins/outs in an efficient, warm, and professional manner.
Key Responsibilities:
<ul>
<li>Greet and check in late-arriving guests while ensuring all guest information is accurately recorded in the system.</li>
<li>Reconcile and balance daily financial transactions, including room charges, payments, and any discrepancies in the accounting system.</li>
<li>Process and verify guest payments, manage check-outs for early departing guests, and ensure any outstanding accounts are settled.</li>
<li>Perform nightly audits of guest accounts and hotel financial activities, ensuring accuracy across all transactions and preparing reports for management.</li>
<li>Provide guests with assistance for late-night requests, including making or modifying reservations and responding to inquiries or concerns.</li>
<li>Maintain knowledge of the hotel amenities, room layouts, and the surrounding Anchorage area to assist guests even during overnight hours.</li>
<li>Collaborate with security and other departments to ensure the safety and comfort of all guests during the night.</li>
<li>Prepare and distribute daily financial and operations reports to the Front Office Manager and other departments.</li>
<li>Manage the Front Desk area during the night shift, ensuring it's well-organized and stocked for the next day.</li>
<li>Ensure guest satisfaction by addressing any issues that arise during overnight hours promptly and professionally.</li>
</ul>
Requirements:
<ul>
<li>Previous experience in a hotel or customer service role, preferably with night auditing or financial reconciliation experience.</li>
<li>Strong knowledge of hotel management systems (Room Master and OPERA Cloud experience is a plus).</li>
<li>Excellent communication skills, including proficiency in reading and responding in English (additional languages are a plus).</li>
<li>Ability to remain calm under pressure, particularly in handling guest requests or emergencies during overnight hours.</li>
<li>Detail-oriented with strong numerical and problem-solving skills, able to reconcile accounts and spot discrepancies.</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.</li>
<li>Ability to work independently during the night shift and collaborate with other departments as necessary.</li>
</ul>
Physical &amp; Availability Requirements:
<ul>
<li>This role requires standing for long periods and occasional lifting of light materials.</li>
<li>The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.</li>
</ul>
Why Work at The Wildbirch Hotel? As Anchorage’s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
<ul>
<li>Demonstrate a working knowledge of all company safety and security procedures.</li>
<li>Hours Required: Must understanding that the hotel business functions 24/7 and nights, weekends and holiday work will be required.</li>
</ul>

Wildbirch Hotel - NIGHT AUDITOR

<h3>Job Description</h3>
Job DescriptionKana Hotel Group's&nbsp;mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.&nbsp;From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.&nbsp;As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.&nbsp;&nbsp;Primary Responsibilities&nbsp;• Loading housekeeping carts with all necessary supplies&nbsp;• Turns off all electricity (heating or cooling set to fan or cool setting)&nbsp;• Strips all beds in checked-out rooms &amp; drops all dirty linens to the laundry before any cleaning is&nbsp; done&nbsp;&nbsp;• Turns off all lights, strips beds, &amp; drops all dirty linens to the laundry on all new checked-out&nbsp; rooms immediately&nbsp;&nbsp;• Cleans the cart &amp; ensures that all bottles are correctly labeled&nbsp;• Working in a face paced environment to ensure rooms are properly and thoroughly cleaned&nbsp; within 25 minutes.&nbsp;• Obtains executive housekeeper’s signature on his/her work assignment sheet&nbsp;• Vacuums &amp; sweeps carpets &amp; floors&nbsp;• Dust &amp; clean room decorations, appliances, &amp; structural surfaces (i.e. wall fixtures, window sills,&nbsp; vents, etc.)&nbsp;&nbsp;• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities &amp; supplies• Inspect rooms for safety hazards &amp; for the operating conditions of equipment&nbsp; • Check for damaged linens&nbsp;• Report lost &amp; found articles, maintenance problems, or special room problems (i.e. pets in the&nbsp; room) to a supervisor&nbsp;&nbsp;• Prepare rooms for guest arrivals &amp; responds to special guest requests (i.e. delivering&nbsp; newspapers or cleaning a spill)&nbsp;• Maintain cleanliness of storage rooms &amp; stocks cart&nbsp;&nbsp;• Remove &amp; empties linens from housekeeping cart into laundry cart &amp; sends to laundry&nbsp;• Record room status on work assignment sheets&nbsp;• Other duties as assigned&nbsp;&nbsp;Education/Experience&nbsp;• Previous housekeeping experience preferred, but will train to meet expectations• Attention to detail&nbsp;• Previous customer service experience• Ability and flexibility to work weekends and holidays&nbsp;Our company provides equal employment opportunities to all employees and applicants for &nbsp;employment and prohibits discrimination and harassment of any type without regard to race, color,&nbsp; religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This&nbsp; policy applies to all terms and conditions of employment, including recruiting, hiring, placement, &nbsp;promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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