Job Description
Job Description
About Us:
At Riddle’s Glass, we provide high-quality glass solutions for residential and commercial projects across the region. From custom installations to large-scale commercial work, we pride ourselves on craftsmanship, accuracy, and exceptional service. We are seeking a motivated Glass Shop Manager to lead daily operations, support our team, and ensure projects are completed safely, efficiently, and to the highest standards.
Position Summary:
The Glass Shop Manager oversees all aspects of shop operations, including staff management, scheduling, workflow coordination, inventory, safety, and quality control. This role serves as a key leader in ensuring customer satisfaction while supporting company goals and profitability.
Key Responsibilities:
- Oversee daily operations of the glass shop, including sales, scheduling, staffing, and project management.
- Supervise and mentor employees and installers to ensure quality workmanship and safety compliance.
- Review project requirements, assign work, and monitor progress to meet deadlines.
- Measure, estimate and sell glass, windows, doors, and shower glass.
- Manage inventory levels, order supplies and materials, and maintain vendor relationships.
- Coordinate with sales, estimators, and project managers to ensure smooth job execution.
- Ensure shop equipment is properly maintained and serviced.
- Enforce safety standards and company policies to maintain a safe, efficient work environment.
- Handle customer concerns and provide excellent service to strengthen client relationships.
- Monitor budgets, labor costs, and project profitability.
Qualifications:
- Strong leadership, communication, and organizational skills.
- Previous management or supervisory experience in glass, construction, or a related trade preferred.
- Strong knowledge of glass and glazing materials, fabrication, and installation methods beneficial, but not required.
- Proficient with Microsoft Office and basic project management tools.
- Commitment to safety and quality.
Why Join Riddle’s Glass?
- Competitive pay and benefits package.
- Leadership opportunity with a respected, family-owned company.
- Chance to work with a skilled team in a growing industry.
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