Job Description
Job Description
MSP Project Engineer (MSP Experience Required)
Location: Southeast Michigan (Local Travel Required)
Company: BAE Networks
Job Type: Full-Time | On-Site | Client-Facing
BAE Networks, a trusted Managed Service Provider (MSP) based in Southeast Michigan, is seeking a Senior IT Support Engineer with strong hands-on experience in infrastructure projects such as server migrations, email migrations, network installations, and new client onboarding. If you enjoy solving complex IT challenges across diverse environments and working directly with clients, this role is for you.
Key Responsibilities
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Lead and support IT projects:
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Server migrations (Windows Server 2008–2025)
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Office 365/email migrations and tenant management
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Firewall and network hardware installs (Fortinet, SonicWall, Unifi, etc.)
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New client onboarding and standardization
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Configure and support IT environments including:
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Firewalls, routers, switches, VLANs, VPNs, and wireless systems
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Microsoft environments: Office 365, Exchange, SharePoint, Teams
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Active Directory, GPOs, file shares, print services
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Provide professional remote and on-site IT support
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Use PowerShell for automation and system scripting
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Maintain detailed documentation and follow SOPs
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Collaborate with clients, vendors, and internal teams
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Participate in on-call rotation (1 week every 2–3 months)
Required Qualifications
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4+ years of MSP experience working in client-facing IT roles
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Proven experience with infrastructure deployments and migrations
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Strong knowledge of networking, firewalls, VLANs, and wireless technologies
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Proficient with Microsoft cloud and on-prem systems
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Excellent troubleshooting, communication, and organizational skills
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Reliable transportation and willingness to travel throughout Southeast Michigan
Preferred Skills
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Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Kaseya)
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Certifications such as CompTIA, Microsoft, Cisco, or similar
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Ability to document clearly, explain tech in layman’s terms, and train end users
✅ What Makes You a Great Fit
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You’re proactive and take ownership of projects
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You care about delivering a great client experience
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You’re comfortable working independently and as part of a team
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You adapt quickly and enjoy learning new technologies
❌ You Won’t Be a Fit If You…
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Skip documentation or avoid time tracking
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Struggle with professional client communication
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Push back against standards and process
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Prefer reactive over proactive work
Why Join BAE Networks?
At BAE Networks, we’re not just fixing IT issues—we’re building long-term partnerships and delivering real value to businesses across Michigan. You’ll work with a dedicated team, grow professionally, and make a visible impact every day. We offer competitive compensation, a collaborative culture, and exciting projects that will challenge and sharpen your skills.
Apply today and become a key player at one of Michigan’s leading MSPs.