Residential Program Manager

Job Description

About The Agency

Cottonwood Community Alternatives, Inc. (CCA) is a mission-driven, private non-profit agency dedicated to empowering Colorado citizens with intellectual and developmental disabilities (IDD). Since 1991, we have offered comprehensive residential and day program services designed to foster independence, dignity, and a meaningful quality of life.

At CCA, our motto is “People Serving People”—a commitment that guides our work with both the individuals we support and our valued team members. We believe in person-centered services that honor individual choice, dignity, and ability, delivered in the most independent and least restrictive environments possible.

Key Responsibilities of an IDD Residential Program Manager

IDD Residential Program Managers play a vital leadership role in delivering high-quality support services. Responsibilities include:

• Oversight of all aspects of residential program services, ensuring compliance with agency standards and regulatory guidelines.
• Manage a caseload of 15–20 adults with intellectual and developmental disabilities (IDD), ensuring person-centered care and service coordination.
• Recruit, train, schedule, supervise, and retain quality residential staff/providers, fostering a supportive and accountable team environment.
• Conduct performance evaluations, address employee concerns, and implement progressive disciplinary actions when necessary.
• Lead the development, coordination, and monitoring of programs in accordance with each individual’s Service Plan.
• Review and approve attendance, billing data, and payroll, collaborating closely with the Billing Coordinator to ensure accurate tracking and utilization of billable units.
• Conduct environmental monitoring of individual residences to ensure compliance with agency and IDD standards and regulations.
• Complete and submit all required monthly reports and documentation in a timely and accurate manner.
• Participate in a rotating on-call schedule to provide support and respond to emergencies as needed.
• Perform other duties as assigned, contributing to the overall success and integrity of the residential program.

Minimum Qualifications and Conditions of Employment for Residential Program Managers:

• Bachelor’s Degree in a related field; a combination of undergraduate or graduate classes and experience may be considered.
• Two years of previous management/supervision experience required.
• Valid driver’s license, reliable vehicle, and proof of insurance.
• Must meet Driving Requirements; no major driving violations in the last 5 years and no more than 3 minor driving violations in the last 3 years.
• Ability to pass a full background check.

Pay and Benefits for Full-Time Employees

• $25.64 - $28.30 per hour (based on education and experience)
• 4-day work week: 36 hours per week, closed on Fridays. Extra hours may be required to ensure caseload responsibilities are completed each week.
• Health insurance.
• Voluntary dental and vision insurance.
• Company paid life/AD&D and long-term disability insurance.
• 401k retirement plan with company match.
• Flexible spending account.
• Paid vacation and six paid holidays.