Job Description
Job DescriptionSenior Windows Systems Engineer
Location: San Antonio, TX (Hybrid/Onsite)
Experience Required: 8+ Years in Enterprise Environments
About the Role:
We are looking for a Senior Windows Systems Engineer to join our IT infrastructure team. This role is ideal for a seasoned professional who thrives in complex enterprise environments and is passionate about system stability, automation, and security compliance. You’ll be managing a large-scale Windows Server infrastructure (3000+ servers) while playing a key role in patching, vulnerability management, and system optimization.
This is a hybrid/onsite position based in San Antonio, TX.
Roles & Responsibilities:
Windows Server Management: Administer, maintain, and troubleshoot Windows Server 2016, 2019, and 2022 across large enterprise systems.
Patch Management: Lead Microsoft’s monthly patching cycles using SCCM. Create, test, and deploy server packages (no endpoint management).
Vulnerability Remediation: Identify and address system vulnerabilities. Work toward raising compliance benchmarks (e.g., improving from 60% to 70%).
Automation & Scripting: Develop PowerShell scripts for automation—monitoring services, generating patch reports, and tracking compliance.
Endpoint Management: Use tools like Tanium and compare its effectiveness with SCCM in managing server environments.
Security Collaboration: Partner with security teams to resolve real-time threats (e.g., CrowdStrike alerts) and support hardening initiatives.
Cloud Integration: Work with hybrid cloud infrastructure (Azure, AWS)—focus on provisioning, patching, and cost optimization.
ITSM & Compliance: Manage change tickets through ServiceNow, aligning with ITIL frameworks (Incident, Problem, Change Management).
Client Interaction: Engage directly with clients, explain technical solutions clearly, and support decision-making with pros/cons analysis.
Team Leadership: Handle escalations, resolve team conflicts, and support a collaborative, solution-oriented environment.
Directory Services: Provide support for Active Directory, Group Policy, and authentication services.
Qualifications:
- 8+ years of experience in Windows Systems Engineering in large-scale enterprise environments.
- Deep expertise with SCCM for server patching, deployment, and reporting.
- Strong knowledge of vulnerability management and server hardening practices.
- Proven ability to script and automate with PowerShell in real-world scenarios.
- Hands-on experience with Tanium, and comparative understanding with SCCM.
- Working knowledge of ServiceNow for ticketing and change control.
- Proficiency in managing Windows Server OS (2016/2019/2022).
- Familiarity with security compliance tools and enforcing security baselines.
- Exposure to Azure and AWS in hybrid environments.
- Strong interpersonal and communication skills—comfortable working with cross-functional teams and clients.
Bonus Skills & Certifications:
- Experience with Ansible for configuration management is a plus.
- Microsoft Certified: Azure Administrator or Windows Server Hybrid Admin Associate.
- CompTIA Security+ or equivalent security certification.
- ITIL v4 Foundation Certification.