Service Project Coordinator

Job Description

Job Description

Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!

Responsibilities:

• Facilitate a high volume of warranty, new unit start-ups and all national account projects
• Coordinate follow-ups, registrations, and invoicing on warranty and start-ups
• Act as point of contact between departments, contractors, and other representatives
• Dispatch technicians
• Participate in “on-call” rotation.
• File warranty claims
• Support Service and Sales Departments as needed
• Other duties as assigned

Skills & Competencies:

• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong interpersonal and customer service skills
• Ability to prioritize tasks
• Proficient in using Outlook
• CRM experience

Education/Experience:

• High School diploma required
• 1-3 years project coordination experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.

PM22