Job Description
Job DescriptionSalary: $55,000
Full-Time | Salaried | $55,000 per year
Location: Warrensburg, MO and surrounding ISL homes
Department: Residential Services
Reports To: Assistant Director
On-Call: Rotational Administrator On-Call (per policy)
Why Work With Us?
Our culture is rooted in Integrity, Community, and Empathy. That means:
- Doing the right thing, even when its harder
- Supporting employees with training, structure, and follow-through
- Holding clear expectations while treating people with respect
- Making decisions that protect both our employees and the individuals we support
About the Role
The Residential Program Manager (RPM) is a leadership position responsible for overseeing the daily operations of assigned Individual Supported Living (ISL) homes. Each RPM supports up to three homes and works closely with House Managers, Assistant House Managers, and Direct Support Professionals (DSPs). This is a hands-on leadership role, focused on operational oversight, staff support, and compliance.
What Youll Do
- Oversee day-to-day operations of assigned ISL homes
- Supervise and coach House Managers and Assistant House Managers
- Ensure services align with Person-Centered Service Plans (PCSPs) and HCBS requirements
- Serve as a primary contact for guardians and Support Coordinators
- Conduct regular on-site visits and provide leadership presence
- Support staffing coverage and schedule execution
- Participate in rotational administrator on-call coverage
- Ensure documentation and compliance tasks are completed accurately and on time
- Escalate concerns appropriately instead of letting problems linger
Youll balance empathy with accountability, supporting staff while maintaining standards.
Required
- 4 years of experience in HCBS, residential, or human services
- Experience supervising staff in a residential or support setting
- Strong communication, organization, and leadership skills
- Ability to lead with integrity and consistency
- Experience in ISL or group home services
- Familiarity with HCBS, Medicaid, or person-centered planning
- Driver's License
- High School Diploma or GED
Schedule & Expectations
- Full-time, salaried role
- Scheduled Monday-Friday
- Rotational on-call responsibility
- 9 Paid holidays per year
Benefits
- $55,000 annual salary
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Aflac supplemental coverage
- 160 hours of paid time off annually