Job Description
Our client is a global leader in precision machinery for optical manufacturing, known for cutting-edge innovation and exceptional customer satisfaction. They design, build, and service advanced CNC and automation equipment used across North America. As their business continues to grow, they’re seeking a Field Service Technician to join their team.
About the Role
The Field Service Technician will travel across the U.S., Canada, and Mexico to install, maintain, and support CNC-based equipment. This role offers a mix of technical problem-solving, customer training, and hands-on service work in the field. When not traveling, you’ll provide remote technical support and assist with exhibitions or trade shows as needed.
Key Responsibilities
- Install, service, and perform preventive maintenance on advanced machinery at customer sites.
- Diagnose and repair mechanical, electrical, and pneumatic issues.
- Provide customer training and ensure high-quality service delivery.
- Deliver remote technical support when not traveling.
- Support equipment setup at trade shows and technical demonstrations.
Qualifications
- Associate degree, certification, or trade school diploma in Electrical, Mechanical, Automation, or Automotive Technology, or equivalent experience.
- Minimum 1+ years of electromechanical maintenance experience.
- Minimum 1+ years of hands-on experience with CNC machinery.
- Working knowledge of PLC systems, electrical schematics, blueprints, and C++ concepts.
- Strong understanding of mechanical, electrical, and pneumatic components.
- Must have a valid driver’s license and an active passport (for international travel).
- Spanish language skills are a plus.
- ASE certification and ISO 9001 experience preferred but not required.
Physical Requirements
- Frequent lifting/carrying up to 20 lbs; occasional lifting of 50+ lbs (with assistance as needed).
- Ability to push/pull equipment up to 50 lbs using handcarts or other tools.
Benefits
- Competitive base pay ($60,000–$70,000) + overtime + discretionary bonus
- Per diems when traveling
- Generous paid time off
- 401(k) with 4% company match (after 1 year)
- Comprehensive health insurance
- Company-paid dental/vision insurance, life, short-term disability, and long-term disability insurance