Field Technician
Job Description
Job DescriptionBenefits:
- Medical Insurance
- Short Term Disability
- Long term disability
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
- Bonus based on performance
- Competitive salary
- Training & development
Job Summary:
We are looking for a reliable and skilled Field Technician to install, service, and maintain equipment and systems at customer locations. The ideal candidate will have strong technical knowledge, hands-on troubleshooting skills, and a commitment to providing excellent customer service in the field.
Key Responsibilities:
- Install, test, and maintain equipment, systems, or devices at client sites.
- Diagnose malfunctions and perform repairs or replacements as needed.
- Conduct routine maintenance to ensure optimal system performance.
- Provide technical support and training to customers on equipment use and care.
- Document all service activities, including installations, maintenance, and repairs.
- Maintain inventory of tools, parts, and materials required for field work.
- Communicate effectively with customers and internal teams regarding service status and technical issues.
- Follow safety protocols and ensure compliance with company and regulatory standards.
- Respond promptly to service calls and emergencies as required.
Qualifications:
Strong mechanical, electrical, or IT troubleshooting skills (depending on field).
Ability to read and interpret technical diagrams, manuals, and schematics.
Excellent communication, customer service, and problem-solving skills.
Physical ability to lift equipment and work in various site conditions.
Valid drivers license and willingness to travel to multiple job sites.
Certifications:
- OSHA-30
- NFPA 70E
