Job Description
Job Description
Job Title: Depot Technician
Department: Operations
FLSA Classification: Non-exempt
Reports To:Infrastructure Manager
Pay Range: $22-$24/hour
About Us:
Form 10 Group is a growing IT services company headquartered in Tampa, FL, specializing in providing on-site support to state government offices throughout the nation. We are looking for skilled Depot Technicians to join our team.
ROLE SUMMARY/OBJECTIVE
The Depot Technician will work in both the warehouse and office to support nationwide IT equipment programs. This role requires technicians to be able to accurately track inventory, re-image computers and install custom configurations, and schedule installations.
ESSENTIAL DUTIES AND FUNCTIONS
- Manage warehouse inventory of equipment and parts.
- Manage stock-on-hand for a team of technicians working in the field.
- Accurately track and update computerized inventory records daily.
- Forecast parts requirements and order as needed.
- Perform repairs on printers, computers and other types of hardware in the warehouse lab. Manage warranty service.
- Ship and receive parts and equipment.
- Performs re-imaging on computers and installs custom configurations.
- Assist Management staff in complete asset tracking per client accepted procedures. This includes receiving any hardware asset and continuing throughout the entire asset lifestyle.
- Daily deployment devise to be pulled and staged for next day's deployment.
- Assistance with periodic inventory audits as required by client procedures.
- Assist in process development and improvement for client's asset management team.
- May assist with ad hoc imaging of devices for deployment, using the most up to date client provided image. Verifying system OS and device drivers are fully up to date.
- Other duties as required or requested.
SUPERVISORY RESPONSIBILITIES
Does this job have supervisory responsibilities for staff?
☐ Yes
☒ No
MINIMUM EDUCATION, EXPERIENCE, AND ABILITIES
- Minimum of 3 years’ experience in IT field service or IT equipment deployments in an enterprise environment.
- Strong Communication skills.
- Experience with inventory management.
- Technical knowledge of Microsoft OS and troubleshooting in a Windows environment.
Experience repairing document printers and computers. - Ability to multi-task effectively, be organized, and engaged.
- Experience with computer imaging and installing new custom configurations.
TRAVEL REQUIREMENTS
This role will travel occasionally, generally local travel.
CERTIFICATES, LICENSES, REGISTRATIONS
A valid and unrestricted driver's license, at time of employment, is required.
PHYSICAL DEMANDS:
Bending, kneeling and lifting up to 50 lbs. frequently
WORK ENVIRONMENT
Work is performed in a warehouse and office environment. Exposure to heat, dust and particulate matter are common.
Form 10 Group, Inc., is a Service Disabled, Veteran Owned, Small Business (SDVOSB). Our team’s mission is to help our public sector agency customers become the most technologically advanced and efficient organizations possible so they can best serve their citizens, residents, and constituents. We are a premier provider of outsourced professional IT Services to large corporations serving the public sector and government agencies alike, nationwide. Come join a growing and dynamic team! For information on Form 10 Group, visit our website at Form 10 Group – The complete IT solutions company.
Form 10 Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Form 10 Group is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please reach out to us via Contact Us at www.form10.com.
Form 10 Group is committed to growing a workforce free of discrimination, harassment and retaliation and maintaining a drug-free workplace.
Form 10 Group is an E-Verify employer, for more information please visit www.e-verify.gov.