Job Description
Job Description
Help people every day while developing your job into a meaningful and impactful career. Join Return on Investment (ROI) and our world-class team in our passion for service through teamwork, community and a commitment to excellence. We are an administrative outsourcing company that helps our clients with customer service, marketing, shipping, quality assurance and sales.
As an Enrollment Specialist, you will play a crucial role in helping patients get the preventative care medical software that they need.
Check out some of the highlights of a career with ROI
- Starting Base of $16
- Monthly bonuses for excellent performance
- Paid Weekly
- Paid Training
- Onsite fitness Center
- Casual Dress Environment
Responsibilities of the Position
· Coordinate marketing effort with team members and other departments
· Collecting information and qualifying candidates for programs and services
· Processing enrollments into the correct program for the patient’s needs
· Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Seize opportunities to offer additional services when they arise
· Build sustainable relationships and engage customers by taking the extra mile
Successful Candidates Must Possess
- Positive mindset and proven record of excellent attendance
- Proficiency in Microsoft applications and ability to easily navigate computers
- Strong communication and attention to detail skillset
- Ensure courteous quality of service on all phone calls
- Customer service and call center experience preferred but not expected
- Desire for growth and development with a growing company
- Fast learner and self-starter