IT Operations Specialist

Job Description

Job Description

Key Responsibilities

· Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S.

· Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.)

· Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups

· Coordinate with hospital IT departments during onboarding and configuration

· Maintain documentation of system setups, logins, troubleshooting steps, and procedures

· Monitor performance of technical infrastructure to proactively identify and resolve issues

· Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling

· Ability to work with podcast studio for production and editing.

Videography

Qualifications

· 2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred)

· Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments

· Strong troubleshooting skills and a proactive, solution-oriented mindset

· Excellent communication skills for interfacing with both technical and non-technical users

· Ability to manage multiple tasks in a fast-paced, mission-critical environment

· Proficiency in Microsoft Office

· Excel programing

· Must be able to work on-site five days per week in Moorestown, NJ

Company DescriptionExcalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.
Visit our website at www.excaliburmed.com

Excalibur is a growing teleradiology company celebrating 25 years.

Joint Commission accredited

Company Description

Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.\r\nVisit our website at www.excaliburmed.com\r\n\r\nExcalibur is a growing teleradiology company celebrating 25 years.\r\n\r\nJoint Commission accredited