Job Description
Job DescriptionSalary: $24-$27/Hour DOE
Affectionately called the Mothership - our Tasting Room here at MAP Brewing is truly our heart and soul. The Floor Manager(s) at MAP are the ones keeping the mothership afloat, alongside the AGM and General Manager. The Floor Managers will be working closely with the management team to ensure overall operational excellence with both the guest-facing side of our operation and for our incredible staff. This includes being active managers on the floor, helping with ongoing training and staff development, and having input on other tasting room matters as appropriate and as time allows.
MAP CORE VALUES & CULTURE
MAP Brewing is more than just beer. Were a local, community-focused company, dedicated to the safety and wellness of our team, as we passionately work to produce elevated products and experiences and have a little fun and adventure while were doing it.
Every employee at MAP plays a critical role in the work that we do, and as such, we expect each and every one of our team members to believe in and strive to embody our core values. Our Core Values provide the framework for our company culture, help guide our decisions and our actions, and provide a tool with which we can continually improve ourselves, our products, our processes, and our company. As part of the MAP team, well see you:
- Showing dedication to the community and working hard to make it a better place. This is shown through building knowledge of our community partners, creating a welcoming environment, building a genuine connection with the community, and showing off your pride for Bozeman.
- Caring for ourselves, our teammates, and our guests by ensuring safe and welcoming environments at work and at play. This is shown through performing your role safely, communication, preparation, and adherence to safety policies and protocols.
- Working together to achieve greatness by promoting a culture of high functioning and supportive team members. This is shown through building genuine relationships with your team and prioritizing the team succeeding together.
- Showing integrity by operating with honesty and personal accountability. This is shown by taking ownership over doing whats right, holding yourself to high standards, and doing work that enables you to leave every day proud of your work.
- Embracing the adventure, both at work and outside of it. This is shown through showing enjoyment at work, taking time to rejuvenate yourself, trying new things, and embracing challenges.
- Elevating our customers and teammates through positivity, confidence, and graciousness. This is shown through acknowledging and affirming others, giving and receiving feedback, and showing motivation towards continual improvement.
DAY-TO-DAY DUTIES & EXPECTATIONS
- Operating the Tasting Rooms day to day operations.
- This is a part time role, however; if you would like full-time hours, you are welcome to fill in extra hours serving and bartending
- Floor managing includes (but is not limited to) - ensuring the flow on the floor is smooth and the in-the-moment guest experience is meeting our standards. This may mean helping at the host stand, bussing, barbacking, running the expo line, line cooking, dishwashing and everything in between. This role supervises the FOH and kitchen staff during the shift, provides ongoing coaching and feedback in the moment as necessary, builds relationships with Guests.
- The floor manager is also responsible for handling any day-of schedule needs such as last minute shift changes and managing labor costs appropriately.
- The morning managing shift also includes doing books from the day before, and assisting in opening duties.
- The evening managing shift also puts keg orders in for the next day, builds dock sales invoices for the next day, and assists in closing duties.
- Assisting the GM and AGM with tasks
- Offer input for employee performance reviews
- Assist in event implementation as necessary
- Assist with training and staff education
- Assist with event implementation as necessary
- Assist with merch organization as necessary
- Ensuring overall operational excellence and high standards in the tasting room and kitchen
- Ensure completion of cleaning and maintenance tasks as outlined by the AGM
- Monitor staff performance and execution of tasks during shifts, provide ongoing coaching, development, and feedback through various avenues.
- Continually assess tasting room and kitchen for consistency in product and experience for our Guests
- Maintain a working knowledge of all positions on the floor in the FOH
- This position can be full time, but balanced with about 50/50 managing with bartending and serving shifts.
- This position should have enough knowledge of every position to be able to fill any role in the tasting room (this includes a rough knowledge of all kitchen positions!)
EDUCATION, TRAINING, & CERTIFICATIONS REQUIRED
- Serve-Safe Manager Certified Required (or must be able to get within 60 days of hire)
- Montana Alcohol Server Certified (or must be able to get within 30 days of hire)
- Cicerone Beer Server Certified preferred
- Candidate must be over 21.
DESIRED KNOWLEDGE & EXPERIENCE
- Management experience preferred, but not necessary
- Brewery experience or high levels of beer knowledge preferred
- Comfortable with POS systems and the associated technology
- Familiarity with draught beer systems
- Understanding of restaurant operations
NECESSARY SKILLS & ABILITIES
- A willingness to do whatever it takes; leading by example.
- The desire to build relationships, trust, and respect with all teammates.
- Detail-oriented and organized.
- Ability to physically lift 100+ lbs. required, using appropriate techniques and tools.
- Ability to stand/walk/be on your feet for prolonged periods as well as maneuver flights of stairs multiple times/day.
- Able to read and follow written English instructions.
- Able to regularly twist, turn, kneel, climb, stoop, bend, crawl, lift and carry supplies and equipment weighing up to 55 pounds using appropriate techniques and tools.
- Able to safely navigate the tasting room, food prep areas, and production facility, including crowded spaces.
- Able to work in a factory/production environment that may be loud, slick, humid, cold, and hot.
- Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors.
- Able to comply with and enforce all health, safety, and personal hygiene policies and standards.
BENEFITS & PAY
- Health, Vision, and Dental Insurance are available. 401k available after 1 year.
- This is an hourly position. This position is not tipped. You will actively managing the floor about 25 hours per week. $24-$27/Hour - Depending on Experience. Full-time hours will be balanced out with serving and bartending shifts which range from $11-$13/Hour + tips.