Job Description
Job Description
DUTIES: The Residential Life Coordinator is a full-time, live-in professional staff position responsible for providing quality housing for students and maintaining a safe, healthy, learning and living environment. The Residential Life Coordinator provides leadership for on-campus residential areas and shares the responsibility for developing and maintaining residential communities which facilitate student growth and development. The position has 'on call' responsibilities. This position serves as the chief housing officer with oversight of all campus housing facilities, responsible for ensuring quality housing for students while creating a residential environment which contributes to the wellbeing of each individual student.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Coordinate administrative functions for area including student check-in, check-out, room changes, damage assessment, student billing, and room/apartment condition reports. Coordinate with IT to ensure students have appropriate ID card access to residential facilities.
- Select, train, supervise, develop and evaluate Resident Advisors. Provide direction and coordination to the Resident Advisors for all housing community development and co-curricular activities.
- Conduct regular inspections of the student housing facility and student units, including the management of health & safety checks; identify problem areas and enlist means to correct. Report, track and follow up on maintenance issues with appropriate building managers, maintenance and cleaning staff etc.
- Coordinate with outside vendors and/or property management to ensure all repairs and maintenance issues are completed in a timely manner.
- Assign housing and meal plans for students, including managing the annual housing lottery. Maintain room and meal plan assignment records.
- Provide roommate matches for new students and respond to roommate concerns through mediation.
- Develop furniture, fixture, and equipment plan for campus housing facilities and provide input to maintenance for replacement schedule.
- Communicate with students, parents, and others about housing items including policies and procedures, billing, refunds, and other questions as necessary.
- Respond to emergencies and crisis situations, and make appropriate referrals as needed.
- Delegate housing to summer programs, advise on housing-related operations, help prepare housing for use by summer programs, and collaborate with other campus offices to ensure materials and systems are prepared.
- Monitor requests from 3rd parties interested in SJC facility rentals and coordinate responses with appropriate departments.
- Assists with Office of Student Engagement projects, including but not limited to: making edits to the student handbook, updating events calendar, and preparing for orientation.
PERFORMANCE MEASUREMENTS:
- Serve as a secondary conduct officer for non-academic student conduct issues.
- Staff and support College-wide initiatives including new student orientations and admissions related activities.
- Represent the department on college committees and at college events, as needed.
- Participates in improvement initiatives.
- Required to live on-campus and engage in on-call Senior Resident duties.
- Maintain an awareness of current issues and developments in higher education and student personnel.
KNOWLEDGE & SKILLS:
- Six months to two years of similar or related experience.
- A college degree.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the university for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
- Provide leadership through the supervision of student staff, including Resident Advisors. Ability to adapt to new software platforms and proficiency with Office, especially Excel.
- Ability to walk or stand for extended periods of time.
COMPENSATION: Grade 11 (Minimum Salary $41,085) - Offer based on prior experience. Includes full benefits package.
AN EQUAL OPPORTUNITY EMPLOYER