Job Description
Job Description
Essential duties include, but are not limited to:
- Oversee the quality of products sold to customers and assure that quality standards conform to state regulations and Company expectations.
- Organize, upkeep, and maintain back stock in good order and easily accessible.
- Understand and recognize the different parts of meat products sold to customers, and the different techniques that can be used to cook the products.
- Package, weigh and price Meat department merchandise.
- Maintain overall department appearance and replenish display cases.
- Follow established Weights and Measures procedures (tares) mandated by the state.
- Suggest Company products and services to customers.
- Operate equipment and machinery such as baler, forklift, etc. based on operational needs.
- Other duties common to the Meat department may be assigned by the supervisor as needed.
Skills/Qualifications:
- Minimum of 2 years in a Meat customer service role required.
- High school diploma/GED required or equivalent work experience
- College coursework preferred
- Must be 18 years of age
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively after groups of customers or employees of organization
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Bilingual (English and Spanish) highly preferred
- Work well with others in a team oriented environment where one willingly takes on additional tasks with a positive attitude to help out the team/department.
- Knowledge of principles and processes for providing customer services - this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Strong interpersonal skills with an ability to coach and lead diverse work teams to achieve performance, quality, cost, and service goals
Physical Requirements:
- Requires regular attendance and/or physical presence at the job
- Fast paced, high volume, detail oriented work environment
- Exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals
- The noise level in the work environment is usually moderate
- Occasionally requires the ability to move, lift, carry, pull or push heavy objects or materials.
- Lift up to 50 pounds unassisted.
- Requires extensive use of hands
- Reach above and below shoulder height, constant walking, standing in one place for long periods of time, bending, stooping, lifting, etc.
- Work in hot and cold environments.
- Follow company health and safety rules and wear protective equipment when and where applicable.
- Safely use food handling and sanitation chemicals and equipment to maintain department cleanliness standards and local, State and Federal agencies regulations and requirements.