Job Description
Job DescriptionSalary: $40,000 - $55,000 per year DOE
Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. Weve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.
Delta is looking to fill a full-time Investigative Research Team Lead role within our Investigative Research Division.
Responsibilities:
Lead a team of Investigative Analysists to include conducting quarterly reviews, coaching
opportunities, approval of time off requests, performance management and potential
disciplinary actions.
Handling of minor to moderate issues and escalation of severe issues
Train new hires
Oversee quality control of report documents
Analyze trends and patterns for performance audits
Proof completed files for grammatical and formatting errors and accuracy of reported
information.
Auditing and tracking team and individual goals and expectations
Conduct investigative tasks to help your teams workflow, including but not limited to, social
media searches, populating, triage, pull records, contacting facilities or companies for records,
etc.
Assign files and oversee workflow of task completion
Schedules may vary based on operational needs and time zone locations.
Knowledge and Skills:
Excellent oral and written communication skills
Ability to give directives and delegate tasks
Strategic and critical thinking skills
Ability to make sound decisions with good judgement
Ability to maintain composure under pressure, providing stability and support to the team.
Ability to utilize computer equipment, headset, keyboard and mouse
Ability to adapt to changes based on operational needs
PC literate with the ability to use various computer software and apps such as but not limited to
Microsoft Applications.
Be self-motivated, detailed orientated, make decisions and able to work independently as well as with
a team.
The lead may be asked to testify should the case go to trial. The lead will testify to the work conducted
within a report they conducted, proofed or in the place of an analyst.
Train within the IR department including but not limited to medical canvassing, Scoop Reports, Asset
Checks, Locates, Desktop Activity Checks Backgrounds (traditional and extended), Business
Backgrounds, Court House Research, retrieve various Police Reports, Social Security Verifications, etc.
Dependable
Physical Requirements:
Must be able to remain in a stationary position for up to 8-10 hours at a time
Constantly operates a computer and other office productivity machinery
The ability to communicate information and ideas so others will understand. Be able to exchange
accurate information in these situations
Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
remote work