Team Member Housing and Programs Manager, West Yellowstone

Job Description

The opportunity

Delaware North Parks and Resorts is hiring a Team Members Housing and Programs Manager to join our team at our properties in West Yellowstone, Montana. In this fast-paced and exciting environment, no two days will be the same. As a Team Members Housing and Programs Manager, you will be providing operational support to leaders and team members, successfully overseeing team members housing, recreation, training, and transportation programs.

Relocation assistance is available.

Pay

Minimum – Anticipated Maximum Base Salary: $56,900 - $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Work closely with Human Resources and department managers to ensure a positive living and work environment
• Develop and oversee the check-in and check-out process, report any necessary corrective action needed for housing guidelines violations, assist in general relations between team members, local authorities, and Delaware North to ensure compliance with company policies and regulations, and all housing directives
• Supervision of Housing Attendants and Drivers, as well as managing schedules and following up on all cleaning, landscaping, general maintenance, and deficiencies related to housing
• Work closely with the maintenance department and outside contractors for any repairs and issuing of work orders
• Coordinates, sources, and administers capital projects for company housing
• Works with the leadership to plan and schedule team member activities, field trips, and events to promote a healthy, balanced work-life environment
• Ability to frequently drive company vehicles

More about you

• Minimum 5 years' experience in HR, operations, or management, preferably in a seasonal environment, including high volume non-exempt workers, with a minimum of 3 years' supervisory experience
• No college degree required
• Excellent written and verbal communication skills, strong financial expertise, analytical skills, organizational skills, attention to detail, and follow-through, proficient in all Microsoft Office products, including advanced proficiency in Excel
• Capacity for occasional travel, generally within the state, including driving in winter conditions
• Must possess a valid driver's license

Physical requirements

• Exposure to variable temperatures and seasons

• Ability to stand for periods of time, bend, stoop, and climb stairs frequently

Shift details

Days
Evenings
On call
M-F
Evenings as needed

Who we are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer housing in apartments in West Yellowstone.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$56,900 - $76,800 / year