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<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Flexible Schedule&nbsp;</li>
<li>Competitive Pay</li>
<li>Career Advancement Opportunities</li>
</ul>
 Janitorial Staff – Immediate Hire (Day Shift) Position Overview We are seeking reliable, detail-oriented Janitors for immediate hire to join our day shift team. In this role, you will be responsible for maintaining a clean, safe, and orderly environment in commercial facilities. Responsibilities 
<ul>
<li>Perform routine cleaning of restrooms, offices, lobbies, and common areas </li>
<li>Sweep, mop, vacuum, and dust assigned areas </li>
<li>Empty trash and recycling containers </li>
<li>Restock supplies (soap, paper towels, toilet paper, etc.) </li>
<li>Follow safety guidelines and use proper PPE at all times </li>
<li>Report maintenance or repair needs to supervisor </li>
<li>Ensure compliance with company cleaning standards and client expectations </li>
</ul>
Qualifications 
<ul>
<li>Previous janitorial or custodial experience preferred, but not required </li>
<li>Ability to lift up to 25 lbs and perform physical tasks throughout shift </li>
<li>Dependable, punctual, and able to work independently or as part of a team </li>
<li>Strong attention to detail and commitment to quality service </li>
<li>Must pass background check and eligibility to work in the U.S. </li>
</ul>
What We Offer 
<ul>
<li>Competitive hourly pay (based on experience and location) </li>
<li>Paid training and opportunities for advancement </li>
<li>Supportive team environment </li>
<li>Commitment to safety and sustainability </li>
</ul>
Immediate interviews and hiring decisions will be made.

Janitor

<h3>Job Description</h3>
Job Description
Grady Management Inc., one of the area's leading property management firms, is seeking someone interested in apartment maintenance for a Grounds&nbsp;position at Rolling Meadows&nbsp;Apartments, an apartment complex located in Williamsburg, VA. This is a great opportunity for anyone looking to develop their skills in apartment maintenance, and further their career.
Position Responsibilities:
<ul>
<li>Ensure condition of community grounds are clean, safe and cleared of any debris, trash or weather related matters.</li>
<li>Proactively fix and repair items as identified and as reported by residents.</li>
<li>Participating in all maintenance projects and after-hours emergency work.</li>
<li>Troubleshooting appliances and other technical issues.</li>
<li>Other duties as assigned or requested.</li>
<li>Daily Inspections</li>
</ul>
Job Requirements:
<ul>
<li>Bilingual (English / Spanish) a plus</li>
<li>A Valid Driver’s License with reliable transportation to be used onsite on a daily manner.</li>
<li>18 + months of experience in apartment maintenance.</li>
<li>EPA 608 Type II or Universal Certification and heat pump experience required.</li>
<li>Must be responsible for taking calls for after hour emergency maintenance, including nights and weekends.</li>
<li>Ability to use a computer</li>
</ul>
Competitive Pay and an Excellent Benefits Package offered including Health, Dental, Vision, RX, Life, LTD, 401(k) and PTO.
Fax: 301 - 565 - 8801
EEO M/F/D <a href="http://www.gradymgt.com" target="_blank">www.gradymgt.com</a>'
Company DescriptionGrady Management was founded March 1965 and has grown to be a full-service Residential, Commercial &amp; Real Estate Consulting Firm. Located in Silver Spring, Maryland, our company oversees multi-million dollar income producing real estate around the MD, VA &amp; DC Metro area. The main focus of Grady Management is to maintain the quality of real estate and provide environments where people wish to live and work while at the same time enhancing returns on investment. This framework presents a win-win situation for both owners and residents and the long term health of the properties. Our motto "Exceptional People Exceptional Communities" is more than just words for thousands of people living at communities managed by Grady Management. We are an Accredited Management Organization (AMO)- a designation given by IREM, the Institute of Real Estate Management. Grady Management is in company with only three percent of management companies nationwide that hold that designation. 
<h3>Company Description</h3>
Grady Management was founded March 1965 and has grown to be a full-service Residential, Commercial &amp; Real Estate Consulting Firm. Located in Silver Spring, Maryland, our company oversees multi-million dollar income producing real estate around the MD, VA &amp; DC Metro area.\r\n\r\nThe main focus of Grady Management is to maintain the quality of real estate and provide environments where people wish to live and work while at the same time enhancing returns on investment. This framework presents a win-win situation for both owners and residents and the long term health of the properties. Our motto "Exceptional People Exceptional Communities" is more than just words for thousands of people living at communities managed by Grady Management.\r\n\r\nWe are an Accredited Management Organization (AMO)- a designation given by IREM, the Institute of Real Estate Management. Grady Management is in company with only three percent of management companies nationwide that hold that designation.

Grounds

<h3>Job Description</h3>
Job Description
Now hiring several full-time skilled Maintenance Technicians for apartment communities throughout Tampa, St. Pete, Clearwater, FL! Apartment maintenance technicians are responsible for general maintenance at the apartment community. Will be responsible for make readies, turns and work orders. Excellent customer service experience required and must have at least 1 year apartment maintenance experience, and a reliable vehicle. Successful candidates will work to ensure the highest level of resident satisfaction at all times. Will be responsible for electrical, plumbing, HVAC, carpentry, appliance repair and a variety of maintenance tasks, including cleaning up the grounds, at our communities. Electrical Plumbing Appliance Repair
 Painting and Dry Wall Repair HVAC certification and experience a plus but not required Must be authorized to work in the US Competitive salary offered *TO BE CONSIDERED REPLY WITH AN UPDATED RESUME AND CALL (813)-609-8490
Company DescriptionThis exciting opportunity allows you to achieve your most ambitious career objectives. We offer you the ability to love your job. We are passionate about our business because we change lives and open doors. We believe our strength lies in our employees and we can prove it to you! If you have the tenacity to make it happen, we are looking for you! 
<h3>Company Description</h3>
This exciting opportunity allows you to achieve your most ambitious career objectives. We offer you the ability to love your job. We are passionate about our business because we change lives and open doors. We believe our strength lies in our employees and we can prove it to you! If you have the tenacity to make it happen, we are looking for you!

Experienced Apartment Maintenance Technician

<h3>Job Description</h3>
Job Description
National HVACR wholesale distributor is looking for a full-time counter sales position to help support our continued growth and expansion. Candidates with multi-year sales experience in HVAC/R field or in other industries preferred. Genuine enthusiasm for sales and dealing with people a must. We offer competitive salary based on experience, full benefits including PTO and Matching 401K.
Essential Job Functions
<ul>
<li>Basic knowledge of heating, air conditioning, and refrigeration - Will train</li>
<li>Greet customers and answer phones promptly and courteously</li>
<li>Provide professional and knowledgeable assistance to customers through identifying and fulfilling their product requests and answering technical questions</li>
<li>Provide accurate and timely execution of customer’s orders, requests, and other services via phone, email and directly at the showroom counter</li>
<li>Use a computer system to research products, conduct invoicing, credits, returns, reclaim, product procurement/replenishment.</li>
<li>Ability to establish relationships with HVAC/R Contractors, repeat wholesale customers (no retail)</li>
<li>Load and unload company, customer, and outside carrier vehicles using proper equipment</li>
<li>Break down and put away stock</li>
<li>Regular and punctual attendance</li>
<li>Assist in maintaining a clean and safe environment</li>
<li>Be willing to work, learn and have fun</li>
</ul>
Qualifications:
<ul>
<li>​Requires moving, lifting, and carrying up to 50 pounds</li>
<li>Requires prolonged standing, bending, stooping, stretching, and ability to climb ladders</li>
<li>Requires manual dexterity and eye-hand coordination for data input</li>
</ul>
About URI: URI is one of the nation’s largest Refrigeration and HVAC equipment, parts and supplies wholesalers operating out of nearly 400 branches with multiple regional distribution centers throughout the US. Our passion is for providing unmatched technical expertise in our field backed by an industry leading product selection and robust on hand inventory in support of technicians that rely on URI. We offer a competitive salary along with available comprehensive benefits including health + dental, 401k, life insurance, paid time off, paid holidays etc.
Company DescriptionThroughout its many years in business, United Refrigeration Inc. has grown to be a trusted name among mechanical contractors, supermarkets, small entrepreneurs, service mechanics and large industrials, providing prompt, comprehensive service, and focusing on the customer's individual HVAC/R needs. United Refrigeration carries top brand name products by manufacturers such as Arcoaire, Bally Refrigerated Boxes, Continental Refrigerator, Copeland, Daikin, Danfoss, Drake Refrigeration, Heatcraft, Honeywell, Hussmann, Johnson Controls, Keeprite Refrigeration, National Comfort Products, National Refrigerants, Sporlan Valve, Standard Refrigeration, Tecumseh, Trenton Refrigeration and many others. 
<h3>Company Description</h3>
Throughout its many years in business, United Refrigeration Inc. has grown to be a trusted name among mechanical contractors, supermarkets, small entrepreneurs, service mechanics and large industrials, providing prompt, comprehensive service, and focusing on the customer's individual HVAC/R needs. \r\n\r\nUnited Refrigeration carries top brand name products by manufacturers such as Arcoaire, Bally Refrigerated Boxes, Continental Refrigerator, Copeland, Daikin, Danfoss, Drake Refrigeration, Heatcraft, Honeywell, Hussmann, Johnson Controls, Keeprite Refrigeration, National Comfort Products, National Refrigerants, Sporlan Valve, Standard Refrigeration, Tecumseh, Trenton Refrigeration and many others.

Counter Sales / Customer Service - HVAC Parts

<h3>Job Description</h3>
Job Description
Key Responsibilities
· Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S.
· Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.)
· Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups
· Coordinate with hospital IT departments during onboarding and configuration
· Maintain documentation of system setups, logins, troubleshooting steps, and procedures
· Monitor performance of technical infrastructure to proactively identify and resolve issues
· Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling
· Ability to work with podcast studio for production and editing.
Videography
Qualifications
· 2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred)
· Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments
· Strong troubleshooting skills and a proactive, solution-oriented mindset
· Excellent communication skills for interfacing with both technical and non-technical users
· Ability to manage multiple tasks in a fast-paced, mission-critical environment
· Proficiency in Microsoft Office
· Excel programing
· Must be able to work on-site five days per week in Moorestown, NJ
Company DescriptionExcalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems. Visit our website at <a href="http://www.excaliburmed.com" target="_blank">www.excaliburmed.com</a> Excalibur is a growing teleradiology company celebrating 25 years. Joint Commission accredited 
<h3>Company Description</h3>
Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.\r\nVisit our website at <a href="http://www.excaliburmed.com" target="_blank">www.excaliburmed.com</a>\r\n\r\nExcalibur is a growing teleradiology company celebrating 25 years.\r\n\r\nJoint Commission accredited

IT Operations Specialist

<h3>Job Description</h3>
Job Description
Overview
Gotham Organization seeks a Junior Leasing Agent, for an on-site position at a luxury rental building/s. The Junior Leasing Agent will drive the performance of their assigned properties and play an integral role on a growing leasing team. This position reports to the Leasing Manager.
Responsibilities; working alongside Leasing Agent 
<ul>
<li>Effectively manage activities related to apartment rentals including marketing, leasing, and maintaining good customer relations with current residents, prospective residents, and the brokerage community.</li>
<li>Register and tour prospects, exemplifying the benefits of living in a Gotham property.</li>
<li>Engage in continuous follow-up with prospects and exemplify strong closing techniques</li>
<li>Respond to online inquiries, phone calls, and be knowledgeable on apartment inventory, application requirements and building policies.</li>
<li>Diligently track prospect information to ensure data is complete and accurate.</li>
<li>Collect and prepare verification documents to efficiently process applications, working closely with the verification team.</li>
<li>Administer leases and other legal documents with strong attention to detail.</li>
<li>Manage listings of vacant apartments on a handful of key websites, updating daily and checking for accuracy and quality.</li>
<li>Handle lease assignment requests in conjunction with the Management.</li>
<li>Proactively work with leasing team to identify changes required due to current market and competitive changes in the marketplace.</li>
<li>Discuss market information and trends with Leasing Director and Marketing Department.</li>
<li>Monitor competitive landscape and collect detailed market comparables as directed.</li>
</ul>
Requirements &amp; Critical Skills
<ul>
<li>At least 1 year of experience in a similar role.</li>
<li>Full time position - 5 days a week. Weekends are required.</li>
<li>NYS Real Estate License required.</li>
<li>Bachelor’s degree or higher.</li>
<li>Excellent verbal and written communication skills and excellent interpersonal skills.</li>
<li>Amiable demeanor with a focus on exceptional service and effective communication.</li>
<li>Experience with property management and leasing software preferred.</li>
<li>Ability to learn new systems in a changing environment.</li>
<li>Proficient in Microsoft Word and Excel.</li>
<li>Ability to work independently and in team environment.</li>
<li>Administrative skills with attention to detail.</li>
<li>This position will be based in one of our Manhattan buildings with potential coverage in LIC or Brooklyn on an as needed basis.</li>
</ul>
Company DescriptionFounded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food halls Gotham West Market and Gotham Market at The Ashland. Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in. Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
<h3>Company Description</h3>
Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food halls Gotham West Market and Gotham Market at The Ashland.\r\n\r\nGotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.\r\n\r\nGotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Junior Leasing Agent

<h3>Job Description</h3>
Job Description
Kelly Services in looking for a skilled and detail-oriented Injection Molding Operator in Pomona CA. The primary responsibility is to process machines, maintain, repair, and improve injection and extrusion blow mold machines and support equipment to ensure dependable operation. This role includes working with systems such as compressed air, chilled water, vacuum pumps, loaders, blenders, grinders, conveyors, and robots.
Position: Injection Molding Operator – full time, Temp to Permanent position
Location: Pomona, CA 91766
Schedule: 2nd Mon-Fri 1:50pm-10:20pm $21.45p/h with overtime as required
Position Overview: The Production Machine Operator II operates and maintains machines to produce high-quality parts. Responsibilities include setting up machines, monitoring production, performing quality checks, and troubleshooting any issues. This role also involves training junior operators and suggesting process improvements. The operator reports to the Production Supervisor.
Key Responsibilities:
<ul>
<li>Maintain clean work areas and tools to reduce downtime.</li>
<li>Fabricate, process, and assemble products according to instructions and specifications.</li>
<li>Use standard mechanical tools and lift light to moderate weights throughout shift.</li>
<li>Monitor machines for malfunctions and report issues to the Supervisor.</li>
<li>Inspect finished products and maintain accurate production records.</li>
<li>Perform routine machine maintenance and troubleshoot issues.</li>
<li>Train and support junior operators.</li>
<li>Suggest and help implement process improvements.</li>
<li>Follow safety policies and industry regulations.</li>
<li>Complete other tasks as assigned by the Supervisor.</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma/GED with 2 years of related experience, or 3 years of relevant work experience, or 5 years of related experience.</li>
<li>Strong communication and teamwork skills.</li>
<li>Mechanical aptitude and ability to read technical documents.</li>
<li>Ability to multi-task and work in a fast-paced environment.</li>
<li>Leadership skills and ability to mentor junior operators.</li>
</ul>
Physical Demands:
<ul>
<li>Must be able to stand and sit for long periods.</li>
<li>Ability to lift up to 50 pounds throughout shift.</li>
<li>Willingness to work overtime as required.</li>
<li>Moderate to loud noise in the work environment.</li>
</ul>
This role requires flexibility and a strong attention to detail to meet production goals and quality standards.
What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Injection Molding Operator today!
Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more. Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 
<h3>Company Description</h3>
Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Injection Molding Operator 1st 2nd shift

<h3>Job Description</h3>
Job Description Federal Construction Inc. The Construction Design Assistant will assist the Company in reaching goals and objectives related to pre-construction/conceptual design and drafting. They will work directly with the President, Construction Design Consultant, Senior Project Manager, and Project Managers as well as Owners, Architects and other stakeholders to ensure that preliminary drawings, schematic plans, conceptual renderings and presentation materials are completed in a timely and highly detailed manner.
 
Duties and Responsibilities
• Assist in the pre-contract design and sales process on all projects.
• Assist in pre-construction and design phase meetings with owners and design teams.
• Assist in the preparation of construction sales presentation materials.
• Assist the Construction Design Consultant in the creation and revision of schematic site plans and floor plans.
• Assist the Construction Design Consultant in the creation and revision of conceptual exterior and interior renderings in Sketchup.
• Clearly communicate to owners the reasoning behind design decisions.
• Work with Design Consultant and Senior Estimator to ensure preliminary drawings are in line with budget.
• Assist in the preparation of Client contracts and Solution Letters as needed.
• Work with the Construction Design Consultant, Senior Project Manager, Owners, Design team, and other stakeholders to develop, update and maintain design schedule.
• Keep Upper Management updated on progress of all projects.
• Keep all bid job files updated and archived as required.
• Capitalize on daily opportunities for excellence.
• Other duties as assigned.
 
Qualifications and Skills
• Minimum of 2 years drafting/design experience.
• Strong knowledge of Sketchup Pro. (Enscape plug-in experience preferred.)
• Proficient in PowerPoint, Excel, Photoshop, Outlook
• Autocad and/or Revit experience a plus but not required.
• Strong organizational skills.
• Communicate effectively in person and through technology including MS Office software, email and cell phone.
• Analytical with the ability to examine issues from multiple viewpoints
• Proactive—looks for problems that could impede progress and offers solutions.
• Ability to work well with diverse personalities.
• Dress and act in a professional manner at all times.
• Ability to speak and write the English language fluently.
• Pass a background check.
• Pass a physical/drug test.
• Have a good driving record.
 
Status
• Full-time 
 Monday-Friday 8am-5pm. Some flexibility to work around school or class schedules if attending further education.

Construction Design Assistant

<h3>Job Description</h3>
Job Description
Our restaurant is in need of a Lead Hostess. In this position, you will manage the front podium of the restaurant, greeting and seating customers as they arrive. You may also list our specials for our guests to consider while they wait to be seated. You answer phones and enter reservations into our reservation management software. Our ideal applicant has hospitality or food service experience, whether as a hostess or food server. In addition you will receive to-go orders and prepare packaging for our guests. However, we will work with any candidate who has the right demeanor and work ethic for the position.
Lead Hostess Duties and Responsibilities
<ul>
<li>Greet and seat customers as they arrive</li>
<li>List any specials for the night</li>
<li>Answer phones and take reservations</li>
<li>Maintain an even distribution of tables for each waiter</li>
<li>Receive to-go orders and prepare packaging</li>
</ul>
Lead Hostess Requirements and Qualifications
<ul>
<li>Must have 1+ years Host/hostess experience</li>
<li>General restaurant or hospitality experience (preferred)</li>
<li>Strong communication and organizational skills</li>
<li>Stamina to stay on your feet for a full shift</li>
<li>A positive and energetic demeanor</li>
</ul>
Company DescriptionLocated in scenic downtown Pleasanton, Pastas Trattoria celebrates 25 years of serving exquisite food and occupies a spot on the street that locals consider “the best view of downtown.” Situated on the corner of Main Street and East Angela, our guests are able to people watch from our patio or dining room, as well as from our cozy bar. 
<h3>Company Description</h3>
Located in scenic downtown Pleasanton, Pastas Trattoria celebrates 25 years of serving exquisite food and occupies a spot on the street that locals consider “the best view of downtown.” Situated on the corner of Main Street and East Angela, our guests are able to people watch from our patio or dining room, as well as from our cozy bar.

Lead Hostess

<h3>Job Description</h3>
Job Description
Overview:
Job Title: NOC Technician Tier II 
Work Location: Herndon, VA
Schedule: Full-Time
FLSA Status: Exempt
Due to the nature of the work and contract requirements, U.S. citizenship is required.
Responsibilities:
We are seeking an experienced Tier 2 Helpdesk Technician to support our Network Operations Center and join the Visionary Solutions team! This position will perform complex user problem analyses, monitor the network management systems, and ensure they provide professional solutions to customer requests and/or issues.
<ul>
<li>Resolve more complex issues escalated from Tier I support by analyzing the problem, establishing an efficient solution, and ensuring proper follow-up to end-users. </li>
<li>Maintain a high customer service focus, exhibiting expertise, timeliness, and professionalism while interfacing with users and senior personnel. </li>
<li>Monitor helpdesk channels, such as phones, email, and web chat, for maximum efficiency and connectivity and provide prompt guidance and support for our customers' issues. </li>
<li>Effectively communicate with customers, colleagues, and senior personnel to effectively diagnose problems, explain technical solutions to users, and provide step-by-step guidance to ensure satisfactory resolution. </li>
<li>Assist with the training and knowledge management of Tier 1 support technicians.</li>
<li>Test and implement new systems, software, and applications to improve network infrastructure. </li>
<li>Ability to maintain 24/7 network operations coverage; potential shifts include day, night, weekends, and holidays. </li>
<li>Maintain accurate documentation of all customer requests, services provided, and status updates. </li>
<li>Document and escalate issues to appropriate tier group/personnel support. </li>
</ul>
Required Qualifications:
<ul>
<li>An HS degree or equivalent is required; a bachelor's degree in engineering, computer science, information technology, or a related field is preferred.</li>
<li>Two (2+) or more years of experience working with networking and operating systems, including computer software, hardware, and networking applications.</li>
<li>Hands-on experience with SolarWinds and ServiceNow in a production environment.</li>
<li>Must be passionate about network engineering, technology and/or related field and demonstrate a strong commitment to continuous learning. </li>
<li>Security+ CE certification required. </li>
<li>Must be able to pass a background check and drug test.</li>
<li>Strong organizational skills and the ability to manage multiple tasks and prioritize projects. </li>
<li>Excellent oral and written communication to express complex technical concepts effectively.</li>
</ul>
Optional Qualifications: 
<ul>
<li>CCNA or JNCIA-Junos certification. </li>
<li>Experience using preferred enterprise ticketing and monitoring tools, e.g., SolarWinds and Cisco ISE.</li>
<li>Experience with automation tools like Ansible, Terraform, or Python scripting.</li>
</ul>

Possible Shift Schedules: 
10-hour shifts 4-3-3-4 Same Shift Morning Shift: 6:00 am – 4:00 pm Mid Shift: 2:00 pm – 12:00 am Night Shift: 10:00 pm – 8:00 am

Physical Requirements:
The work is performed in an office environment and is primarily sedentary in nature. The individual must remain stationary for prolonged periods and alternate between different stationary positions. The individual must also be able to move about the office at times. This position requires the ability to communicate frequently. This position may occasionally require the ability to ascend stairs, reach, stoop, kneel, lift light to medium objects, view and operate a computer, keyboard, telephone, and other office equipment, and withstand moderate noise and temperatures. 
This position requires shift work to maintain operational needs 24/7. Individuals must be available to work evenings, nights, weekends, and holidays to ensure access to mission-critical work and end-users at all times. 
Visionary Solutions EEO:
Visionary Solutions, LLC. is committed to utilizing technology to transform real-world problems into innovative solutions. By ensuring we provide the right resources at the right time, our purpose as a partner is to provide experience from ideas to application, encompassing a wide range of complex systems and utilizing technical skills, hands-on experience, and critical thinking abilities to achieve our customer’s success. We are always searching for dedicated and passionate people to join our team.
Visionary Solutions is an equal opportunity employer (EEO) focused on creating a culture of trust, equity, and inclusion. All qualified applicants are invited to apply to our openings and will receive equal consideration for employment, regardless of race, color, gender identity, religion, age, sex, sexual orientation, national origin, disability status, veteran status, or any other characteristic protected by law. In doing so, we affirm our commitment to foster a workplace environment free from unlawful discrimination, harassment, and retaliation.

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