Job Description
Job Description
Guest Room Attendant (Housekeeper)
Duties and responsibilities but are not limited to
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to Marriott brand standard.
- Take proactive approach to prevent guest challenges by inspecting work, identifying, and communicating maintenance concerns, and replacing items when necessary.
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
- Always maintain professionalism consistent with Marriott and Maverick company expectations.
- Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
- Take on additional tasks as necessary or assigned by hotel leadership.
- Maintain professionalism and hotel expectations by working together and helping keep a happy morale.
Minimum Requirements
Physical
- 8+ hours per day; stand and walk frequently throughout the workday.
- Lift, lower, push and maneuver up to 30 pounds occasionally.
- Reach, bend, stoop, and pivot frequently throughout the workday.
Qualifications
- 1+ years of housekeeping experience, preferably in hotels.
Communication
- While being able to speak English is not a requirement, the ability to communicate with others is some capacity is expected.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.