Job Description
Job DescriptionSr. IT Business Systems Analysts
SUMMARY
Coordinates business and technical systems and processes with respect to; design, application installation, configuration, integration and development, application testing, modification, troubleshooting and maintenance of applications. Works independently with little supervision and a great latitude in decision-making responsibility. You must be able to facilitate Agile ceremonies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for support and delivery of the core computer information systems used by Wealth Management.
- Work directly with internal clients and product owners to understand the individual needs of the business and translate those needs into technical requirements.
- Prepare recommendations regarding cost versus benefit as a result for implementing new systems and processes.
- Analyze current business processes and make recommendations for improvement based on industry trends and professional knowledge.
- Ability to break down work into features and stories in an Agile environment.
- Ability to document detailed descriptions of functions, workflows, records, files, flow charts and other information necessary to support project or application initiatives.
- Provide technical support for end-user departments; act as vendor interface for applications as assigned.
- Support change control processes and procedures for applications as assigned.
- Coordinate and support for modifying applications systems and work flows to improve production or expanding application systems features to serve new purposes.
- Accurately maintain any department documentation, project or issue logs, and write/deliver correspondence in a clear, concise, professional manner.
- Work with external vendors and technical support teams in the installation, maintenance and support of software applications as assigned.
- Able to self-manage and/or include appropriate people in decision-making process.
- Act as part of an Agile team to deliver products and services to the Wealth Management Business.
- Have extensive knowledge of Scrum and other Agile Methodologies
- Familiarity with the role of Agile Product Owner and Scrum Master and be willing to take on aspects of these roles as needed.
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- Bachelor (4-year college) degree and 4+ years of experience or equivalent combination of education and experience
- Microsoft Office suite
- Microsoft Visio or Similar technology
- Atlassian Jira or Similar technology
- MS SQL Reporting
- Prefer CSM/SSM and/or PMP certifications.
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