Job Description
Job Description
The Law Office of Bryan Fagan, PLLC is one of Houston’s fastest-growing family law firms — and we’re expanding our sales team! We’re seeking a Experienced Sales Representative who thrives in a high-energy, client-focused environment. This role is ideal for professionals with 3–5 years of B2C sales experience (insurance, financial services, legal, or other consultative sales industries) who have a proven track record of closing warm leads and building trust quickly.
As a Senior Sales Representative, you will be the first impression of our firm — helping potential clients understand the value of working with our legal team and guiding them through the intake process with empathy, precision, and professionalism.
Key Responsibilities
- Engage with prospective clients via phone, email, and online channels to qualify leads and explain our firm’s legal services.
- Conduct thorough intake consultations to assess clients’ legal needs and determine eligibility.
- Confidently present the value of our legal services and convert leads into scheduled consultations with attorneys.
- Manage and nurture a robust pipeline of prospective clients, following up consistently to maintain engagement.
- Meet and exceed individual and team-based sales goals.
- Maintain detailed and accurate records of all communications and lead activity in the firm’s CRM (HubSpot preferred).
- Collaborate with the Intake and Marketing teams to optimize client experience and conversion performance.
- Provide feedback on lead quality and process improvements to management.
- Handle administrative tasks including data entry, document preparation, and performance reporting.
Requirements
- 3–5 years of B2C sales experience (insurance, financial services, or related industries. Legal preferred).
- Proven success in high-volume, consultative sales environments, ideally with a service-based or emotionally driven product.
- Strong understanding of the sales funnel, from qualification to close.
- Excellent communication, persuasion, and active listening skills.
- Confident working with KPIs and sales metrics in a CRM system (HubSpot experience a plus).
- Highly organized, goal-oriented, and comfortable managing multiple leads simultaneously.
- Bachelor’s degree in Business, Marketing, Communications, or a related field preferred (not required).
- Professional demeanor with empathy for clients navigating sensitive family law matters.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift between the hours of 7:30AM-7:00PM
- 40-hour work week
- Weekends as needed
Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.