Receptionist Front Desk

Job Description

Job Description

We are seeking for a medical receptionists to perform clerical duties, such as filing records and scheduling appointments, and spend a great deal of their time working directly with patients to ensure their visits are optimal. Be able to work with patients who are anxious, upset, or worried about their health to provide comfort and support as a part of their day-to-day job.

Must have a great communication skills, be able to multitask to join our team:

• Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
• Uses eClinical for patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
• Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Arranges referrals, and schedules appointments for medical tests and lab work for patients as needed.
• Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and collecting copays.
• Helps patients in distress by responding to emergencies and solving problems.
• Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Provides directions to the office to new patients, consulting practitioners, and vendors.
• Contributes to team effort by accomplishing related results as needed.

Company DescriptionDedicated to providing quality health care at a minimal cost, in a warm and welcoming environment.

Our staff is known for being caring and comforting while giving you the utmost care in your time of need. We take our time with each treatment and procedure and make sure to send your medications to your pharmacy in a timely manner. Emergency rooms are far more expensive and busy, so we make sure to give you more personalized care where you are our priority.

Company Description

Dedicated to providing quality health care at a minimal cost, in a warm and welcoming environment.\r\n\r\nOur staff is known for being caring and comforting while giving you the utmost care in your time of need. We take our time with each treatment and procedure and make sure to send your medications to your pharmacy in a timely manner. Emergency rooms are far more expensive and busy, so we make sure to give you more personalized care where you are our priority.