Job Description
Job DescriptionBenefits:
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
OWEN MOTOR GROUP, INC.
SALES ASSOCIATE / CLIENT REPRESENTATIVE
JOB DESCRIPTION
Responsibilities:
Actively seeks out customers in and outside of dealerships.
Promptly responds to customer inquiries through CRM and phone.
Promptly greets all customers entering the dealership - greets with a smile, introduces oneself, shakes customers hands , and guides them through the process.
Learns and follows OWEN MOTOR GROUP, INC. sales procedures 100% of the time.
Follows up with customers, sets up appointments, builds productive trusting relationships with customers, and enters into CRM.
Assesses customer needs and provides assistance and information based on their needs and product knowledge.
Up sells accessories and service.
Introduces customers to both parts and service departments 100% of the time.
Completes four squares and closes deals approved by the Sales Manager.
Completes CRM daily with no overdue / dormant events.
Keeps showroom floor models looking perfect and updates the showroom as needed.
Teams up with co-workers to ensure proper customer service.
Takes all required OEM and dealership sales training and maintains 100% completion.
Other duties as assigned.
Qualifications:
Prior Sales experience preferred.
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Excellent troubleshooting skills.
Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Benefits:
Competitive Pay Plan in all Roles at OWEN MOTOR GROUP, INC.
Medical / Dental / Vision / Simple IRA / Disability and Life Insurance / Paid Vacation and
Holidays
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
REPORTS TO SALES MANAGER