<h3>Job Description</h3>
Job Description
Courtyard by Marriott in East Peoria, is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Full-Time, mostly 2ndshift, including weekends. 
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Essential Duties and Responsibilities:
<ul>
<li>Provides high-quality customer service. </li>
<li>Handles guest reservations.</li>
<li>Answers and transfers phone calls.</li>
<li>Handles guest check-ins and outs along with questions, complaints, etc. </li>
<li>Other duties as required with the department.</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Previous hotel or relevant customer service experience.</li>
<li>Proficient in Microsoft Excel, Word, and Outlook.</li>
<li>Ability to work a flexible schedule including weekends. </li>
</ul>
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Hotel Front Desk Guest Service Agent - Full Time

Job Description