Job Description
Job Description
Modern Diesel LLC is looking for a full-time Service Advisor for our medium and heavy duty diesel shop . Manager is responsible for the customer experience, service sales and retention as well as shop management. To achieve this, they must have a strong knowledge of the services offered and how they benefit the customer’s lifestyle and diesel maintenance needs.
Job Duties include but not limited to:
- Greet customers and retain all necessary information for the customer, vehicle and vehicle concerns
- Dispatch workorder to technician and ensuring thorough inspections and notes are completed.
- Estimate, sell and see jobs are completed in a timely manner
- Order vehicle specific parts from multiple vendors
- Manage technicians, including conducting annual evaluations and write up as necessary
Must Have Qualifications:
- Minimum of 5 years diesel experience ie mechanic or advisor
- Minimum of 2 years as a service advisor
- Minimum of 2 years as a manager
Preferred Qualifications:
- Experience with Mitchell1 software
- Bilingual