Job Description
Job DescriptionMISSION STATEMENT
Homeboy Industries provides hope, training, and support to formerly gang-involved and recently incarcerated people, allowing them to redirect their lives and become contributing members of our community.
Job Summary:
Homeboy Industries is actively exploring acquiring an auto repair shop. We are seeking a mission-driven, business-minded leader to run and scale this operation from day one. This is an opportunity to run your own shop—with full operational autonomy—while building a workforce training pipeline that transforms lives.
You will have:
- Authority over P&L, hiring, pricing, workflow, and vendor relationships
- Support from Homeboy’s central HR and finance teams
- Opportunities for professional development and advancement as the shop scales into multiple locations
Responsibilities:
- Run all shop operations, from facility upkeep and parts ordering to hands-on maintenance, as the flow of business requires
- Oversee financial performance of the shop, including labor efficiency, parts margins, ARO, and overall profitability
- Build and refine standard operating procedures (SOPs) to ensure consistent quality and scalability
- Develop and maintain relationships with fleet clients, referral partners, and community stakeholders
- Schedule appointments and generate estimates in person and over the phone
- Effectively communicate to the customer the timeline of repair and maintenance
- Guide the entire customer service experience, from the service drive until the vehicle is turned back to the customer
- Create a culture of excellence, honesty, and teamwork
- Document repair and maintenance changes on repair order in the approved manner
- Resolve customer complaints and questions
- Personally conduct maintenance
- Work with fleet managers to create and execute maintenance plans for corporate accounts
- Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business, cultivating long-term clientele
- Ensures that all required documentation is completed and in compliance with regulations and standards
- Train new mechanics from Homeboy Industries
- Stay current with the latest technologies and repair techniques
- Ability to work well in a process-driven environment
- Provide quarterly updates to a board of advisors
Qualifications:
- 10+ Years of experience as an automotive technician/service writer required
- Track record of improving shop efficiency, growing revenue, or turning around underperforming operations
- ASE Certifications preferred
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Must bring your own tools
- Bilingual a PLUS!
Compensation:
$75,000-$85,000 starting salary, depending on experience level, with bonus potential based on shop profitability and operational performance.
Two weeks PTO (Vacation + Sick leave)
Health benefits.
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