Job Description
Job DescriptionBenefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Vision insurance
Description of the Role:
Were looking for an experienced, enthusiastic Service Writer / Advisor whos passionate about
customer satisfaction, performance, and teamwork.
If you love helping people, understand auto repair, and thrive in a fast-paced, KPI-driven environment
we want you on our team!
Responsibilities:
Greet and assist customers with professionalism and enthusiasm
Write accurate repair orders and communicate clearly with technicians
Track and improve KPIs (sales goals, labor hours, closing rates, CSI)
Educate customers on maintenance and repair recommendations
Ensure every customer leaves confident, informed, and satisfied
Requirements:
2+ years of experience as a Service Writer / Advisor
Strong customer service, communication, and sales skills
Working knowledge of automotive maintenance and repair
Bilingual (English/Spanish) is a strong plus
Dynamic, motivated, and hospitality-driven personality