Job Description
Job Description
Comfort Suites is seeking a Hotel Front Desk Clerk to become a part of our team!
Hours will be 3pm to 11pm, 5 days a week. Will work weekdays and weekends, holidays.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Light cleaning (keeping work area clean)
Qualifications:
- Previous experience in customer service, front desk service preferred but will train if no experience
- Ability to build rapport with guests
- Use a computer
- Excellent written and verbal communication skills
