Job Description
Job Description
LEGACY CENTER FRONT DESK MANAGER
CLOSING DATE: Open Until Filled
PAY RATE: $12.78/Hour
SCHEDULE: This is a year-round position. 2 - 3 shifts/week. Must be able to work: Closing shift 4:30 pm -11:15 pm Monday - Saturday.. Night time and weekend availability required.
DEPARTMENT: Recreation
JOB SUMMARY
Oversee all desk operations and supervise desk staff during scheduled shifts. Assist patrons and guest in their health and fitness as well as recreational needs. Direct and delegate tasks as needed to staff. Assist building managers in facility operations if applicable during shift. Money handling and shift till reconciliation, hourly building inspection, handling patron concerns/complaints. Light cleaning and maintenance. Closing the building depending on shift.
Every manager is required to work 1 weekend (Friday or Saturday) shift a week. Oversee one desk task assigned to all managers (to be determined upon hiring, other tasks as determined by management). Working knowledge of all programs and facility operations is a plus. Enforce all front desk, building and Lehi City Policies and Procedures. Required remote Teams Staff Meeting every other Thursdays at 4pm. Must be able to sit and stand for long periods of time.
MINIMUM QUALIFICATIONS
- High School graduate or equivalent.
- Have Excellent Customer Service skills.
- Must be a responsible, self-motivated individual with the ability to stay calm in mildly stressful situations, able to learn and adapt quickly due to constant program and procedures changes.
- Excel in a team environment and in solitary tasks.
- Be able to stand or sit for long periods of time.
- Previous manager and customer service experience desired.
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