SERVICE TECHNICIAN HELPER- ELECTRIC

Job Description

Job DescriptionJob Summary: The Service Helper assists the lead with completing residential electrical work on homes before and after homeowners move in. Ensuring all electrical is properly functioning in the new home.

Duties/Responsibilities: Warranty Calls

• Able to assist the lead with troubleshooting and repairing homeowners’ electrical issues.
• Ensuring all homes we enter are left clean of all debris, material etc. from our warranty calls.
• Ability to help lead with the handling of dissatisfied homeowners and deescalate situations regarding frustration of call etc.

Duties/Responsibilities: Hot Checks

• Able to assist the lead with accurately completing “Hot Checks” prior to final inspection and homeowner closing.
• Must learn the knowledge in energizing and deenergizing homes.
• Assist lead with confirming all equipment is properly installed and functional.
• Able to assist in troubleshooting any faulty equipment, circuit, and breakers.
• Must communicate with the lead, service manager and supervisor regarding any issues that arise during “Hot Checks”.
• Ensure the home is left in “move in” condition. (Clean)

Duties/Responsibilities: Punch Lists

• Must be able to assist in completing Punch List – A punch list is a quality checklist from the builder of the homeowner of any issues identified during the walk through.
• Must be able to assist with troubleshooting and reading blueprints/ floor plans.
• Must communicate with the lead and manager regarding any issues that arise.

Required Skills/Abilities:

• Willing to learn electrical trade knowledge for all aspects of residential electrical.
• Willing to learn to read prints and scale to ensure placement of fixtures, receptacles, switches, etc.
• Excellent time management skills with a proven ability to meet deadlines.
• Willing to learn specialty tool use – i.e. Jack Hammer, Generator, Multimeter, Toner.
• Excellent organizational skills and attention to detail.

Education and Experience:

• High school diploma or GED preferred.
• Must learn electrical safety knowledge. (Lock Out Tag Out)

Physical Requirements:

• Prolonged periods of standing, kneeling, bending, crouching, crawling, and climbing ladders.
• Must be physically capable of pulling wires and cables through conduits.
• Must be able to work in hot and confined spaces (attic work).
• Must be able to use hand and power tools for extended periods of time.
• Must be able to lift up to ­­­­­50 pounds at times.

Safety and You:

• Must wear proper work shoes or boots while on the job site.
• Must wear all PPE required while on the job site.
• Must inspect all power tools daily or prior to use.
• Must ask a manager for any PPE needed or in need of replacement (i.e. gloves, glasses, ear plugs)
• This position requires work on a “Hot House”. Lock Out Tag Out procedures MUST be followed.