Job Description
Job Description
Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.
Key Responsibilities:
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Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
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Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
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Efficiently process telephone orders for Mack and Volvo truck parts.
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Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
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Handle payments and obtain credit authorizations as necessary.
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Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
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Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
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Inspect returned parts for defects and facilitate exchanges or refunds as needed.
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Organize and label parts in the warehouse according to established systems for easy retrieval.
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Catalog and categorize parts to ensure proper placement on the stock shelves.
Qualifications:
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Minimum of 3 years of experience in parts counter sales, specifically related to heavy-duty truck parts.
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Experience with Volvo, Mack Isuzu, Hino parts is a plus
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Familiarity with CDK software is a plus.
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Strong ability to read and comprehend instructions and information.
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Excellent communication skills to assist customers effectively at the parts counter.
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Willingness to learn the dealership’s computer system through training.
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Maintain a professional appearance and demeanor.
What We Offer:
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Competitive salary and benefits package.
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Opportunities for professional development and growth.
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A supportive and dynamic work environment.
Ready to Join Us?
If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
1st shift: 10 AM - 6 PM