<h3>Job Description</h3>
Job Description
Description of the role:
Lunghamer Buick GMC is looking for a highly motivated Service BDC Representative to join our team in Waterford, Michigan. As a Service BDC Representative, you will be responsible for effectively communicating with customers to schedule service appointments, provide information about services offered, and ensure customer satisfaction.
Responsibilities:
<ul>
<li>Communicate with customers via phone and email to schedule service appointments</li>
<li>Provide information about service offerings and pricing</li>
<li>Ensure customer satisfaction by addressing any concerns or issues</li>
<li>Effectively manage service appointment scheduling system</li>
</ul>
Requirements:
<ul>
<li>Excellent communication and customer service skills</li>
<li>Ability to effectively multitask and prioritize tasks</li>
<li>Experience in a customer service or call center role is a plus</li>
<li>Proficiency in computer systems and software</li>
</ul>
Benefits:
<ul>
<li>Competitive compensation</li>
<li>Health benefits</li>
<li>Paid time off</li>
</ul>
About the Company:
Lunghamer Buick GMC is a well-established automotive dealership located in Waterford, Michigan. We pride ourselves on providing top-notch customer service and a positive work environment for our employees.