Job Description
Job Description
Kasson & Keller have immediate openings available for Window Field Service Technicians in Fonda, NY. In this role, you will be performing warranty and non-warranty window and door repairs while ensuring customer satisfaction. You must live within a commutable distance to the Fonda, NY facility and possess a valid NY driver's license.
Annual pay starts between $58,000 and $60,000, depending on your experience and knowledge.
We invest in our employees with training and provide opportunities for you to have job and career growth!
Full-time employee benefits include:
• Medical, Dental, & Vision Insurance after 30 days
• 6 paid holidays after 30 days
• 1 floating holiday after 30 days
• 1–4 weeks paid vacation
• 56 hours of sick time off
• 401(k) + 4% company match after 90 days
• Supplemental coverages
• Free Life Insurance
Window Field Service Technician Scope of Work:
You will be repairing doors and windows that are both warranty and non-warranty repair orders.
You will need to have construction aptitude to handle such issues as:
• Diagnostic Skills
• Service and Repair issues on existing installs
• Ability to reglaze glass on windows and doors
• Ability to fix lock and keeper alignment on all types of windows
• Operation of different types of windows and doors
• Work with the Service Manager on scheduling upcoming services
• Taking time to listen to a customer’s concerns
• Explaining to customers what will happen throughout their service
• Answering any questions that may arise
• Ensuring customer satisfaction
• Keep a positive professional attitude
Qualifications:
• High school diploma or equivalent
• Window installation and repair experience
• Ability to communicate in a timely fashion
• Ability to lift to 50 lbs
• Able to perform the essential functions of the job
• Able to organize tasks and job requirements
• Proficient in the use of tools and equipment
• Knowledge of and training in job-site and equipment safety
• Diagnostic skills: assessment, problem-solving, and decision-making
• Self-motivation, time and work process management skills, and the ability to work independently
• Valid driver’s license
Full-time schedules are now available:
• Monday–Friday
• No weekends
Kasson & Keller is an Equal Opportunity Employer. All employment is decided based on qualifications, merit, and business need.